{ "id": "153949", "key": "AC-844", "fields": { "issuetype": { "id": "1", "description": "A problem which impairs or prevents the functions of the product.", "name": "Bug", "subtask": false }, "project": { "id": "12217", "key": "AC", "name": "Appcelerator - INBOX", "projectCategory": { "id": "10000", "description": "", "name": "Customer Service" } }, "resolution": { "id": "5", "description": "All attempts at reproducing this issue failed, or not enough information was available to reproduce the issue. Reading the code produces no clues as to why this behavior would occur. If more information appears later, please reopen the issue.", "name": "Cannot Reproduce" }, "resolutiondate": "2015-12-22T08:55:26.000+0000", "created": "2015-12-18T13:35:10.000+0000", "labels": [], "versions": [ { "id": "17035", "name": "Appcelerator Studio 4.4.0", "archived": false, "released": false } ], "issuelinks": [], "assignee": { "name": "mrahman", "key": "mrahman", "displayName": "Mostafizur Rahman", "active": true, "timeZone": "Asia/Dhaka" }, "updated": "2016-03-08T07:37:08.000+0000", "status": { "description": "A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.", "name": "Resolved", "id": "5", "statusCategory": { "id": 3, "key": "done", "colorName": "green", "name": "Done" } }, "components": [], "description": "h3. Steps to Reproduce\ni have installed appcelarator and navigated to help->Check for Appcelerator SDK Updates it is checking for updates and about to install . bur installation is failing . i am attaching the log please verify. it is a showstopper for me can you please respond ASAP.\n\nh3. Actual Result\nerror encountred\n\nh3. Expected Result\nsuccess result", "attachment": [ { "id": "57819", "filename": ".log", "author": { "name": "sumanth", "key": "sumanth", "displayName": "sumanth m", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2015-12-18T13:35:33.000+0000", "size": 438900, "mimeType": "text/plain" }, { "id": "57817", "filename": ".log", "author": { "name": "sumanth", "key": "sumanth", "displayName": "sumanth m", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2015-12-18T13:35:14.000+0000", "size": 438900, "mimeType": "text/plain" }, { "id": "57818", "filename": "diagnostic6843293473830189891.log", "author": { "name": "sumanth", "key": "sumanth", "displayName": "sumanth m", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2015-12-18T13:35:29.000+0000", "size": 13003, "mimeType": "text/plain" } ], "flagged": false, "summary": "installation of appcerelator updates failing", "creator": { "name": "sumanth", "key": "sumanth", "displayName": "sumanth m", "active": true, "timeZone": "America/Los_Angeles" }, "subtasks": [], "reporter": { "name": "sumanth", "key": "sumanth", "displayName": "sumanth m", "active": true, "timeZone": "America/Los_Angeles" }, "environment": null, "comment": { "comments": [ { "id": "373286", "author": { "name": "aislam", "key": "aislam", "displayName": "Aminul Islam", "active": false, "timeZone": "Etc/GMT-6" }, "body": "Hi, \r\nI can't reproduce it\r\nI recommend you to reinstalling the Appcelerator command line via NPM:\r\n*sudo npm install -g appcelerator*\r\n*appc use latest*\r\n*appc logout -D*\r\n*appc login*\r\nHope this helps. \r\n\r\nThanks", "updateAuthor": { "name": "aislam", "key": "aislam", "displayName": "Aminul Islam", "active": false, "timeZone": "Etc/GMT-6" }, "created": "2015-12-18T16:57:19.000+0000", "updated": "2015-12-22T08:33:21.000+0000" } ], "maxResults": 1, "total": 1, "startAt": 0 } } }