{ "id": "128908", "key": "AC-857", "fields": { "issuetype": { "id": "1", "description": "A problem which impairs or prevents the functions of the product.", "name": "Bug", "subtask": false }, "project": { "id": "12217", "key": "AC", "name": "Appcelerator - INBOX", "projectCategory": { "id": "10000", "description": "", "name": "Customer Service" } }, "resolution": { "id": "5", "description": "All attempts at reproducing this issue failed, or not enough information was available to reproduce the issue. Reading the code produces no clues as to why this behavior would occur. If more information appears later, please reopen the issue.", "name": "Cannot Reproduce" }, "resolutiondate": "2014-04-23T04:49:20.000+0000", "created": "2014-04-11T00:31:40.000+0000", "labels": [], "versions": [], "issuelinks": [], "assignee": { "name": "ragrawal", "key": "ragrawal", "displayName": "Ritu Agrawal", "active": true, "timeZone": "America/Los_Angeles" }, "updated": "2016-03-08T07:37:09.000+0000", "status": { "description": "The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.", "name": "Closed", "id": "6", "statusCategory": { "id": 3, "key": "done", "colorName": "green", "name": "Done" } }, "components": [], "description": "h3. Steps to Reproduce\ncreate a ticket add ti info and ti config outputs as files and a picture (png)\n\nh3. Actual Result\nthe result in the picture\n\nh3. Expected Result\nnew ticket", "attachment": [ { "id": "47248", "filename": ".log", "author": { "name": "ebarriga", "key": "ebarriga", "displayName": "Erik Barmun", "active": true, "timeZone": "America/Mexico_City" }, "created": "2014-04-11T00:31:42.000+0000", "size": 23734, "mimeType": "text/plain" }, { "id": "47249", "filename": "diagnostic6728843450442448181.log", "author": { "name": "ebarriga", "key": "ebarriga", "displayName": "Erik Barmun", "active": true, "timeZone": "America/Mexico_City" }, "created": "2014-04-11T00:31:50.000+0000", "size": 12654, "mimeType": "text/plain" }, { "id": "47250", "filename": "Error.png", "author": { "name": "ebarriga", "key": "ebarriga", "displayName": "Erik Barmun", "active": true, "timeZone": "America/Mexico_City" }, "created": "2014-04-11T00:31:52.000+0000", "size": 30414, "mimeType": "image/png" } ], "flagged": false, "summary": "Imposible to create a Ticket from Titanium witk files", "creator": { "name": "ebarriga", "key": "ebarriga", "displayName": "Erik Barmun", "active": true, "timeZone": "America/Mexico_City" }, "subtasks": [], "reporter": { "name": "ebarriga", "key": "ebarriga", "displayName": "Erik Barmun", "active": true, "timeZone": "America/Mexico_City" }, "environment": "Titanium Studio 3.2.1", "comment": { "comments": [ { "id": "300680", "author": { "name": "ragrawal", "key": "ragrawal", "displayName": "Ritu Agrawal", "active": true, "timeZone": "America/Los_Angeles" }, "body": "I submitted a JIRA ticket (TC-3993) using Titanium Studio 3.2.1 and it was created successfully so I am unable to reproduce the issue with a simple report. I suspect it may be due to the content in one of the form fields as indicated by the error dialog. I would appreciate if you can provide the content of your form as this error is related to one of the characters in your error report.", "updateAuthor": { "name": "ragrawal", "key": "ragrawal", "displayName": "Ritu Agrawal", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2014-04-11T17:29:04.000+0000", "updated": "2014-04-17T06:13:14.000+0000" } ], "maxResults": 1, "total": 1, "startAt": 0 } } }