{ "id": "148139", "key": "AC-867", "fields": { "issuetype": { "id": "1", "description": "A problem which impairs or prevents the functions of the product.", "name": "Bug", "subtask": false }, "project": { "id": "12217", "key": "AC", "name": "Appcelerator - INBOX", "projectCategory": { "id": "10000", "description": "", "name": "Customer Service" } }, "resolution": { "id": "8", "description": "", "name": "Needs more info" }, "resolutiondate": "2015-08-05T08:06:56.000+0000", "created": "2015-05-22T16:32:15.000+0000", "labels": [], "versions": [], "issuelinks": [], "assignee": { "name": "rtlechuga", "key": "rtlechuga", "displayName": "Radamantis Torres-Lechuga", "active": false, "timeZone": "Asia/Dubai" }, "updated": "2016-03-08T07:37:09.000+0000", "status": { "description": "The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.", "name": "Closed", "id": "6", "statusCategory": { "id": 3, "key": "done", "colorName": "green", "name": "Done" } }, "components": [], "description": "h3. Steps to Reproduce\nOpen Appcelerator Studio\n\nh3. Actual Result\nInitialize project explorer listener… has encountered a problem\nAn internal error has occurred\n\nh3. Expected Result\nOpens and lets me see projects", "attachment": [ { "id": "55548", "filename": "diagnostic774573109812577743.log", "author": { "name": "lamarbrantley", "key": "lamarbrantley", "displayName": "Lamar Brantley", "active": true, "timeZone": "America/New_York" }, "created": "2015-05-22T16:32:22.000+0000", "size": 74637, "mimeType": "text/plain" }, { "id": "55549", "filename": "log.pdf", "author": { "name": "lamarbrantley", "key": "lamarbrantley", "displayName": "Lamar Brantley", "active": true, "timeZone": "America/New_York" }, "created": "2015-05-22T16:32:24.000+0000", "size": 155830, "mimeType": "application/pdf" } ], "flagged": false, "summary": "Can't open project explorer", "creator": { "name": "lamarbrantley", "key": "lamarbrantley", "displayName": "Lamar Brantley", "active": true, "timeZone": "America/New_York" }, "subtasks": [], "reporter": { "name": "lamarbrantley", "key": "lamarbrantley", "displayName": "Lamar Brantley", "active": true, "timeZone": "America/New_York" }, "environment": "Appcelerator Studio 4.0.0", "comment": { "comments": [ { "id": "356532", "author": { "name": "morahman", "key": "morahman", "displayName": "Motiur Rahman", "active": true, "timeZone": "Asia/Dhaka" }, "body": "Hello [~lamarbrantley],\r\n\r\nWe can open project explored without any problem so you may try this following steps \r\n\r\n1. Logout from studio clicking on the name at the bottom right corner.\r\n2. Logout from CLI using this command: appc logout -d\r\n3. Open studio again\r\n4. Login\r\n\r\nCurrently, Appcelerator Studio Version 4.1.0 so updating your studio \"Help> Check for Appcelerator Updates\" and then try it again.\r\n\r\nAnd try this command also for complete setup configuration\r\n\r\n\"appc setup\"\r\n\r\nThanks.\r\n\r\n", "updateAuthor": { "name": "morahman", "key": "morahman", "displayName": "Motiur Rahman", "active": true, "timeZone": "Asia/Dhaka" }, "created": "2015-07-01T10:16:14.000+0000", "updated": "2015-07-01T10:16:14.000+0000" }, { "id": "358124", "author": { "name": "morahman", "key": "morahman", "displayName": "Motiur Rahman", "active": true, "timeZone": "Asia/Dhaka" }, "body": "Hello [~lamarbrantley],\r\n\r\nCan you open project explorer? Is it still an issue for you, please let us know.\r\n\r\nThanks", "updateAuthor": { "name": "morahman", "key": "morahman", "displayName": "Motiur Rahman", "active": true, "timeZone": "Asia/Dhaka" }, "created": "2015-07-22T05:26:21.000+0000", "updated": "2015-07-22T05:26:21.000+0000" } ], "maxResults": 2, "total": 2, "startAt": 0 } } }