[AC-885] Unable to Update Titanium SDK to 3.3.0

GitHub Issue	n/a
Type	Bug
Priority	n/a
Status	Closed
Resolution	Cannot Reproduce
Resolution Date	2014-08-10T08:05:04.000+0000
Affected Version/s	n/a
Fix Version/s	n/a
Components	n/a
Labels	n/a
Reporter	Praveen Kodakkad
Assignee	Mauro Parra-Miranda
Created	2014-07-18T07:19:08.000+0000
Updated	2016-03-08T07:37:11.000+0000

Description

Steps to Reproduce

Tried thru Help, Titanium Update and It started downloading. Tried two times, same result.

Actual Result

Error encountered during update Failed to install titanium. Please see the Studio log for more information. Failed to install alloy. Please see the Studio log for more information. Failed to install acs. Please see the Studio log for more information.

Expected Result

It should install all latest SDK, alloy, Studio etc

Attachments

File	Date	Size
.log	2014-07-18T07:19:13.000+0000	2174083
diagnostic8766073928216051833.log	2014-07-18T07:19:17.000+0000	3012

Comments

Ingo Muschenetz 2014-07-18

Looking at the log file, do you have possible network/proxy issues?

   
   !ENTRY com.aptana.js.core 4 0 2014-07-18 12:15:35.880
   !MESSAGE (Build 3.2.3.201404181442) [ERROR]  Failed to install titanium.
   
   npm http GET https://registry.npmjs.org/titanium
   npm http GET https://registry.npmjs.org/titanium
   npm http GET https://registry.npmjs.org/titanium
   npm ERR! network getaddrinfo ENOTFOUND
   npm ERR! network This is most likely not a problem with npm itself
   npm ERR! network and is related to network connectivity.
   npm ERR! network In most cases you are behind a proxy or have bad network settings.
   npm ERR! network 
   npm ERR! network If you are behind a proxy, please make sure that the
   npm ERR! network 'proxy' config is set properly.  See: 'npm help config'

Mauro Parra-Miranda 2014-07-30

Hello! If you fix your proxy setup, does it work? Best Regards!
Mauro Parra-Miranda 2014-08-10

Can't reproduce, and the customer is not replying anymore.

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