{
	"id": "133365",
	"key": "AC-885",
	"fields": {
		"issuetype": {
			"id": "1",
			"description": "A problem which impairs or prevents the functions of the product.",
			"name": "Bug",
			"subtask": false
		},
		"project": {
			"id": "12217",
			"key": "AC",
			"name": "Appcelerator - INBOX",
			"projectCategory": {
				"id": "10000",
				"description": "",
				"name": "Customer Service"
			}
		},
		"resolution": {
			"id": "5",
			"description": "All attempts at reproducing this issue failed, or not enough information was available to reproduce the issue. Reading the code produces no clues as to why this behavior would occur. If more information appears later, please reopen the issue.",
			"name": "Cannot Reproduce"
		},
		"resolutiondate": "2014-08-10T08:05:04.000+0000",
		"created": "2014-07-18T07:19:08.000+0000",
		"labels": [],
		"versions": [],
		"issuelinks": [],
		"assignee": {
			"name": "mpmiranda",
			"key": "mpmiranda",
			"displayName": "Mauro Parra-Miranda",
			"active": true,
			"timeZone": "America/Mexico_City"
		},
		"updated": "2016-03-08T07:37:11.000+0000",
		"status": {
			"description": "The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.",
			"name": "Closed",
			"id": "6",
			"statusCategory": {
				"id": 3,
				"key": "done",
				"colorName": "green",
				"name": "Done"
			}
		},
		"components": [],
		"description": "h3. Steps to Reproduce\nTried thru Help, Titanium Update and It started downloading. Tried two times, same result.\n\n\n\nh3. Actual Result\nError encountered during update\nFailed to install titanium. Please see the Studio log for more information.\nFailed to install alloy. Please see the Studio log for more information.\nFailed to install acs. Please see the Studio log for more information.\n\nh3. Expected Result\nIt should install all latest SDK, alloy, Studio etc",
		"attachment": [
			{
				"id": "49876",
				"filename": ".log",
				"author": {
					"name": "pravipravi",
					"key": "pravipravi",
					"displayName": "Praveen Kodakkad",
					"active": true,
					"timeZone": "America/Adak"
				},
				"created": "2014-07-18T07:19:13.000+0000",
				"size": 2174083,
				"mimeType": "text/plain"
			},
			{
				"id": "49877",
				"filename": "diagnostic8766073928216051833.log",
				"author": {
					"name": "pravipravi",
					"key": "pravipravi",
					"displayName": "Praveen Kodakkad",
					"active": true,
					"timeZone": "America/Adak"
				},
				"created": "2014-07-18T07:19:17.000+0000",
				"size": 3012,
				"mimeType": "text/plain"
			}
		],
		"flagged": false,
		"summary": "Unable to Update Titanium SDK to 3.3.0",
		"creator": {
			"name": "pravipravi",
			"key": "pravipravi",
			"displayName": "Praveen Kodakkad",
			"active": true,
			"timeZone": "America/Adak"
		},
		"subtasks": [],
		"reporter": {
			"name": "pravipravi",
			"key": "pravipravi",
			"displayName": "Praveen Kodakkad",
			"active": true,
			"timeZone": "America/Adak"
		},
		"environment": "Titanium Studio 3.2.3",
		"comment": {
			"comments": [
				{
					"id": "314809",
					"author": {
						"name": "ingo",
						"key": "ingo",
						"displayName": "Ingo Muschenetz",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"body": "Looking at the log file, do you have possible network/proxy issues?\r\n\r\n{code}\r\n\r\n!ENTRY com.aptana.js.core 4 0 2014-07-18 12:15:35.880\r\n!MESSAGE (Build 3.2.3.201404181442) [ERROR]  Failed to install titanium.\r\n\r\nnpm http GET https://registry.npmjs.org/titanium\r\nnpm http GET https://registry.npmjs.org/titanium\r\nnpm http GET https://registry.npmjs.org/titanium\r\nnpm ERR! network getaddrinfo ENOTFOUND\r\nnpm ERR! network This is most likely not a problem with npm itself\r\nnpm ERR! network and is related to network connectivity.\r\nnpm ERR! network In most cases you are behind a proxy or have bad network settings.\r\nnpm ERR! network \r\nnpm ERR! network If you are behind a proxy, please make sure that the\r\nnpm ERR! network 'proxy' config is set properly.  See: 'npm help config'\r\n{code}",
					"updateAuthor": {
						"name": "ingo",
						"key": "ingo",
						"displayName": "Ingo Muschenetz",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"created": "2014-07-18T15:52:00.000+0000",
					"updated": "2014-07-18T15:52:00.000+0000"
				},
				{
					"id": "316331",
					"author": {
						"name": "mpmiranda",
						"key": "mpmiranda",
						"displayName": "Mauro Parra-Miranda",
						"active": true,
						"timeZone": "America/Mexico_City"
					},
					"body": "Hello! \r\n\r\nIf you fix your proxy setup, does it work?\r\n\r\nBest Regards!",
					"updateAuthor": {
						"name": "mpmiranda",
						"key": "mpmiranda",
						"displayName": "Mauro Parra-Miranda",
						"active": true,
						"timeZone": "America/Mexico_City"
					},
					"created": "2014-07-30T17:49:43.000+0000",
					"updated": "2014-07-30T17:49:43.000+0000"
				},
				{
					"id": "317858",
					"author": {
						"name": "mpmiranda",
						"key": "mpmiranda",
						"displayName": "Mauro Parra-Miranda",
						"active": true,
						"timeZone": "America/Mexico_City"
					},
					"body": "Can't reproduce, and the customer is not replying anymore. ",
					"updateAuthor": {
						"name": "mpmiranda",
						"key": "mpmiranda",
						"displayName": "Mauro Parra-Miranda",
						"active": true,
						"timeZone": "America/Mexico_City"
					},
					"created": "2014-08-10T08:05:04.000+0000",
					"updated": "2014-08-10T08:05:04.000+0000"
				}
			],
			"maxResults": 3,
			"total": 3,
			"startAt": 0
		}
	}
}