{ "id": "148336", "key": "AC-951", "fields": { "issuetype": { "id": "1", "description": "A problem which impairs or prevents the functions of the product.", "name": "Bug", "subtask": false }, "project": { "id": "12217", "key": "AC", "name": "Appcelerator - INBOX", "projectCategory": { "id": "10000", "description": "", "name": "Customer Service" } }, "resolution": { "id": "8", "description": "", "name": "Needs more info" }, "resolutiondate": "2015-08-05T08:08:09.000+0000", "created": "2015-05-29T10:34:37.000+0000", "labels": [], "versions": [], "issuelinks": [], "assignee": { "name": "rtlechuga", "key": "rtlechuga", "displayName": "Radamantis Torres-Lechuga", "active": false, "timeZone": "Asia/Dubai" }, "updated": "2016-03-08T07:37:16.000+0000", "status": { "description": "The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.", "name": "Closed", "id": "6", "statusCategory": { "id": 3, "key": "done", "colorName": "green", "name": "Done" } }, "components": [], "description": "h3. Steps to Reproduce\nFrom a new installation, I receive a notification that Appcelerator CLI needs to be updated and then an error ocurrs generating the following error:\n\n!ENTRY com.appcelerator.titanium.update.core 4 4 2015-05-29 06:22:45.727\n!MESSAGE Error encountered during update\n!SUBENTRY 1 com.appcelerator.titanium.core 4 0 2015-05-29 06:22:45.727\n!MESSAGE Appcelerator CLI is currently installing or upgrading. Please wait until it has finished and retry your command afterwards.\n\n\nh3. Actual Result\nThe update is not done.\n\nh3. Expected Result\nExecute the update", "attachment": [ { "id": "55655", "filename": ".log", "author": { "name": "borjagomez", "key": "borjagomez", "displayName": "Borja Gomez", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2015-05-29T10:34:39.000+0000", "size": 131511, "mimeType": "text/plain" } ], "flagged": false, "summary": "Can't update Appcelerator Studio", "creator": { "name": "borjagomez", "key": "borjagomez", "displayName": "Borja Gomez", "active": true, "timeZone": "America/Los_Angeles" }, "subtasks": [], "reporter": { "name": "borjagomez", "key": "borjagomez", "displayName": "Borja Gomez", "active": true, "timeZone": "America/Los_Angeles" }, "environment": "Appcelerator Studio 4.0.0", "comment": { "comments": [ { "id": "356356", "author": { "name": "mrahman", "key": "mrahman", "displayName": "Mostafizur Rahman", "active": true, "timeZone": "Asia/Dhaka" }, "body": "Hello,\r\n\r\nWe have researched about this issue. Its working fine for our environment. Please follow the following steps for updating Appcelerator Studio:\r\n\r\nTo Install the Appcelerator Command Line Tools (CLI) , do so from the command line:\r\n{code}sudo npm install appcelerator -g{code}\r\nTo install the Latest version SDK, do so from the command line:\r\n{code}appc ti sdk install latest\r\nor\r\nappc ti sdk install (SDK version ){code}\r\n\r\nThanks\r\n\r\n", "updateAuthor": { "name": "mrahman", "key": "mrahman", "displayName": "Mostafizur Rahman", "active": true, "timeZone": "Asia/Dhaka" }, "created": "2015-06-30T05:41:30.000+0000", "updated": "2015-07-01T09:12:49.000+0000" }, { "id": "358126", "author": { "name": "mrahman", "key": "mrahman", "displayName": "Mostafizur Rahman", "active": true, "timeZone": "Asia/Dhaka" }, "body": "Hello [~borjagomez],\r\n\r\nAre you still having this issue? Please let us know.\r\n\r\nThanks.", "updateAuthor": { "name": "mrahman", "key": "mrahman", "displayName": "Mostafizur Rahman", "active": true, "timeZone": "Asia/Dhaka" }, "created": "2015-07-22T06:32:15.000+0000", "updated": "2015-07-22T06:32:15.000+0000" } ], "maxResults": 3, "total": 3, "startAt": 0 } } }