{ "id": "150251", "key": "AC-965", "fields": { "issuetype": { "id": "1", "description": "A problem which impairs or prevents the functions of the product.", "name": "Bug", "subtask": false }, "project": { "id": "12217", "key": "AC", "name": "Appcelerator - INBOX", "projectCategory": { "id": "10000", "description": "", "name": "Customer Service" } }, "resolution": { "id": "10000", "description": "", "name": "Done" }, "resolutiondate": "2015-09-30T05:50:22.000+0000", "created": "2015-08-07T12:19:31.000+0000", "labels": [ "authorization", "code", "device", "failure" ], "versions": [], "issuelinks": [], "assignee": { "name": "shossain", "key": "shossain", "displayName": "Shak Hossain", "active": false, "timeZone": "America/Los_Angeles" }, "updated": "2016-03-08T07:37:17.000+0000", "status": { "description": "A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.", "name": "Resolved", "id": "5", "statusCategory": { "id": 3, "key": "done", "colorName": "green", "name": "Done" } }, "components": [ { "id": "14551", "name": "Studio", "description": "Please enter tickets related to Titanium Studio here." } ], "description": "After installation of \"Appcelerator Studio 4.1.0\" archive, with forced upgrade to \"Appcelerator Studio 4.1.2\", I am forced to order a free \"Appcelerator Device Authorization\" by E-Mail.\r\n\r\nAuthorization Code: *9660*\r\nAuthorization Code: *3694*\r\nAuthorization Code: *5280*\r\n\r\nBoth the first two codes were rejected, and you can be shure that I can enter 4 digits correctly.\r\n\r\nFurther tip for improvement: Tell the users that they must not enter the leading and following star \"*\" character.\r\n\r\nBut i did not fail due to the star character, I failed due to the right 4 digit authorization code. The third one .. worked :-).\r\n\r\nYou can be shure, I felt helpless with such given wrong activation codes... just to start a free IDE :-(.\r\n\r\nSincerely\r\nRolf", "attachment": [], "flagged": false, "summary": "\"Your Appcelerator Device Authorization\" succeeded with the 3rd try :-(", "creator": { "name": "hemmerling", "key": "hemmerling", "displayName": "Rolf Hemmerling", "active": true, "timeZone": "Europe/Berlin" }, "subtasks": [], "reporter": { "name": "hemmerling", "key": "hemmerling", "displayName": "Rolf Hemmerling", "active": true, "timeZone": "Europe/Berlin" }, "environment": "Win 8.1Pro", "comment": { "comments": [ { "id": "360445", "author": { "name": "morahman", "key": "morahman", "displayName": "Motiur Rahman", "active": true, "timeZone": "Asia/Dhaka" }, "body": "Hello [~hemmerling],\r\n\r\nIs it still an issue for you, please let us know.\r\n\r\nThanks.", "updateAuthor": { "name": "morahman", "key": "morahman", "displayName": "Motiur Rahman", "active": true, "timeZone": "Asia/Dhaka" }, "created": "2015-08-20T04:36:52.000+0000", "updated": "2015-08-20T04:36:52.000+0000" }, { "id": "360453", "author": { "name": "hemmerling", "key": "hemmerling", "displayName": "Rolf Hemmerling", "active": true, "timeZone": "Europe/Berlin" }, "body": "I canĀ“t tell you, as my machine is now registered.\r\nAs I said, I succeeded by the 3rd try.\r\n\r\nI will tell if I re-install the software on a different machine, if there should be the same problem.\r\n\r\nBesides that the Appcelerator team should think about why I got 2 invalid codes ( maybe something is wrong with the code generator?? ).\r\n\r\nSincerely\r\nRolf", "updateAuthor": { "name": "hemmerling", "key": "hemmerling", "displayName": "Rolf Hemmerling", "active": true, "timeZone": "Europe/Berlin" }, "created": "2015-08-20T06:31:44.000+0000", "updated": "2015-08-20T06:31:44.000+0000" } ], "maxResults": 3, "total": 3, "startAt": 0 } } }