[TIMOB-14254] Android: Crash: Library kroll-v8 not found
GitHub Issue | n/a |
---|---|
Type | Bug |
Priority | High |
Status | Closed |
Resolution | Not Our Bug |
Resolution Date | 2014-01-24T20:05:48.000+0000 |
Affected Version/s | Release 3.1.0 |
Fix Version/s | n/a |
Components | Android |
Labels | Android, Kroll, dev-investigate, triage |
Reporter | Jimmy Forrester-Fellowes |
Assignee | Hieu Pham |
Created | 2012-10-17T13:58:41.000+0000 |
Updated | 2017-03-23T21:21:40.000+0000 |
Description
On Android market I'm getting infrequent Google Play store crash reports:
java.lang.UnsatisfiedLinkError: Library kroll-v8 not found
at java.lang.Runtime.loadLibrary(Runtime.java:461)
at java.lang.System.loadLibrary(System.java:557)
at org.appcelerator.kroll.runtime.v8.V8Runtime.initRuntime(V8Runtime.java:60)
at org.appcelerator.kroll.KrollRuntime.doInit(KrollRuntime.java:171)
at org.appcelerator.kroll.KrollRuntime$KrollRuntimeThread.run(KrollRuntime.java:106)
I've received a bad review based on this error. I know the apk is good as I'm getting lots of feedback from people who are not experiencing this problem.
Here is another titanium developer having this error:
http://developer.appcelerator.com/question/143370/unsatisfiedlinkerror-library-kroll-v8-not-found#249289
I've contacted a user who has experienced this crash and asked them to re-download a newer version of the application as I was curious if it was an installation glitch or something. They are still getting the same problem. I've had x8 crash reports about this in the past 48 hours. Please could a Ti dev respond?
The user that I'm talking to who is experiencing this crash is using an Xperia Arc S : Sony Ericsson LT18i (LT18i). Apparently when he opens the app it immediately closes.
This bug also occurs on ALCATEL_one_touch_990A, android 2.2.2. Everytime user launch the app it force close
Hi Jimmy, We need more information. What TiSDK are you using? Are you using any modules? Would it be possible to provide us with the app name so that we can test this ourselves? Cheers.
Hi Daniel, here I compile list of devices that affected by this bug, hope it helps * ALCATEL_one_touch_990, android 2.2.2 * ALCATEL_one_touch_990A, android 2.2.2 * Alcatel_one_touch_908F_Orange, android 2.2.2 * ALCATEL_one_touch_908A, android 2.2.2 * ALCATEL_one_touch_908, android 2.2.2 * Telenor_OneTouch, android 2.2.2 There are other models named 'MOVE' and 'Los Angeles', but I couldn't find any info about these phones. As you can see the bug affect several Alcatel devices with android 2.2.2. I'd like to also answer your question to Jimmy, TiSDK - 2.1.3.GA, modules: ti.admob, appid: com.mobile9.market.ggs
Hi Daniel, Here are the details of my app too: App id: com.datingnode.onlylads Titanium SDK: 2.1.3.GA Modules: None Details from the Play Store: API level: 8-17+ Supported screens: small-xlarge OpenGL textures: all Native platforms: armeabi-v7a, armeab
Using the service https://www.apkudo.com/ I get this error on several devices. App id: com.audiobookpop.austen SDK: 2.0.2.GA For example: Manufacturer: Alcatel Name: One Touch 990S Model: 990S Android Version: 2.2 Result: failure Failure Type: crash Failure Fingerprint: org.appcelerator.kroll.runtime.v8.V8Runtime.initRuntime(V8Runtime.java:60) Manufacturer: Lava Name: Xolo Model: X900 Android Version: 2.3 Result: failure Failure Type: crash Failure Fingerprint: org.appcelerator.kroll.runtime.v8.V8Runtime.initRuntime(V8Runtime.java:59)
Please upload the apk of the app that crashes so that we can take a more detail look into this.
We have got the same issue here. Is it possible that there is an issue on using the V8 with some specific architectures (for example, Intel x86)?
Hi Arnaud, Which SDK version is your app using?
Our app was built using the SDK 3.1.0.
It may be an Android issue. This post describe the exact symptoms: https://groups.google.com/forum/?fromgroups#!topic/android-ndk/9X2ejyiHNUU
I unzip an apk built using our CLI, and libkroll-v8.so is present in all armeabi/armebi-v7a/x86. This is an Android issue, closing as 'not our bug'
Closing ticket with reference to the above comments.