{ "id": "117064", "key": "TIMOB-14517", "fields": { "issuetype": { "id": "1", "description": "A problem which impairs or prevents the functions of the product.", "name": "Bug", "subtask": false }, "project": { "id": "10153", "key": "TIMOB", "name": "Titanium SDK/CLI", "projectCategory": { "id": "10100", "description": "Titanium and related SDKs used in application development", "name": "Client" } }, "fixVersions": [ { "id": "15576", "description": "2013 Sprint 16", "name": "2013 Sprint 16", "archived": true, "released": true, "releaseDate": "2013-08-12" }, { "id": "15579", "description": "2013 Sprint 16 Tooling", "name": "2013 Sprint 16 Tooling", "archived": true, "released": true, "releaseDate": "2013-08-12" } ], "resolution": { "id": "8", "description": "", "name": "Needs more info" }, "resolutiondate": "2013-07-31T00:01:22.000+0000", "created": "2013-07-10T22:00:07.000+0000", "priority": { "name": "High", "id": "2" }, "labels": [], "versions": [], "issuelinks": [], "assignee": { "name": "csullivan", "key": "csullivan", "displayName": "Christian Sullivan", "active": true, "timeZone": "America/Los_Angeles" }, "updated": "2013-12-17T22:47:45.000+0000", "status": { "description": "The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.", "name": "Closed", "id": "6", "statusCategory": { "id": 3, "key": "done", "colorName": "green", "name": "Done" } }, "components": [ { "id": "13600", "name": "LiveView", "description": "Live preview of Titanium apps" } ], "description": "DEMANDWARE TRIAL - Cannot run LiveView on Endless Aisle app and having LiveView enabled causes the app to hang\r\n\r\nThey can successfully run Liveview on helloworld app but not on their imported production app, Endless Aisle. With Liveview enabled, the app will not launch.\r\n\r\nI have requested diagnostics and logs and will attache when received.\r\n\r\nThey installed Appc Studio and Liveview today so I believe that they are using Liveview ver 1.0.0.201307092117", "attachment": [ { "id": "40709", "filename": "AppceleratorLiveViewProblemLogs.zip", "author": { "name": "lbrenman", "key": "lbrenman", "displayName": "Leor Brenman", "active": true, "timeZone": "America/Havana" }, "created": "2013-07-12T15:53:06.000+0000", "size": 4869, "mimeType": "application/zip" } ], "flagged": false, "summary": "DEMANDWARE TRIAL - Cannot run LiveView on Endless Aisle app and having LiveView enabled causes the app to hang", "creator": { "name": "lbrenman", "key": "lbrenman", "displayName": "Leor Brenman", "active": true, "timeZone": "America/Havana" }, "subtasks": [], "reporter": { "name": "lbrenman", "key": "lbrenman", "displayName": "Leor Brenman", "active": true, "timeZone": "America/Havana" }, "environment": "Demandware's dev environment is mac os and they are building/testing iPad apps only", "comment": { "comments": [ { "id": "261631", "author": { "name": "lbrenman", "key": "lbrenman", "displayName": "Leor Brenman", "active": true, "timeZone": "America/Havana" }, "body": "Logs and diagnostic attached", "updateAuthor": { "name": "lbrenman", "key": "lbrenman", "displayName": "Leor Brenman", "active": true, "timeZone": "America/Havana" }, "created": "2013-07-12T15:52:41.000+0000", "updated": "2013-07-12T15:52:41.000+0000" }, { "id": "261633", "author": { "name": "lbrenman", "key": "lbrenman", "displayName": "Leor Brenman", "active": true, "timeZone": "America/Havana" }, "body": "Logs and diagnostics for the Liveview issue", "updateAuthor": { "name": "lbrenman", "key": "lbrenman", "displayName": "Leor Brenman", "active": true, "timeZone": "America/Havana" }, "created": "2013-07-12T15:53:06.000+0000", "updated": "2013-07-12T15:53:06.000+0000" }, { "id": "264057", "author": { "name": "mxia", "key": "mxia", "displayName": "Michael Xia", "active": true, "timeZone": "America/Los_Angeles" }, "body": "Hi Leor,\r\n\r\nThe build console output will provide us more information here. If possible, could you have the customer update to the latest version of LiveView with Studio 3.1.2 and see if the problem remains and include the console output?\r\n\r\nThanks.\r\n", "updateAuthor": { "name": "mxia", "key": "mxia", "displayName": "Michael Xia", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2013-07-31T00:01:22.000+0000", "updated": "2013-07-31T00:01:22.000+0000" }, { "id": "264629", "author": { "name": "lbrenman", "key": "lbrenman", "displayName": "Leor Brenman", "active": true, "timeZone": "America/Havana" }, "body": "Hi Michael,\n\nUnfortunately, the customer is not willing to help debug this problem :(", "updateAuthor": { "name": "lbrenman", "key": "lbrenman", "displayName": "Leor Brenman", "active": true, "timeZone": "America/Havana" }, "created": "2013-08-02T00:57:05.000+0000", "updated": "2013-08-02T00:57:05.000+0000" } ], "maxResults": 4, "total": 4, "startAt": 0 } } }