{ "id": "154808", "key": "AC-611", "fields": { "issuetype": { "id": "1", "description": "A problem which impairs or prevents the functions of the product.", "name": "Bug", "subtask": false }, "project": { "id": "12217", "key": "AC", "name": "Appcelerator - INBOX", "projectCategory": { "id": "10000", "description": "", "name": "Customer Service" } }, "resolution": { "id": "1", "description": "A fix for this issue is checked into the tree and tested.", "name": "Fixed" }, "resolutiondate": "2016-02-14T05:47:21.000+0000", "created": "2016-02-08T20:06:55.000+0000", "labels": [ "feedback" ], "versions": [ { "id": "17038", "name": "Appcelerator Studio 4.5.0", "archived": false, "released": false } ], "issuelinks": [], "assignee": { "name": "shossain", "key": "shossain", "displayName": "Shak Hossain", "active": false, "timeZone": "America/Los_Angeles" }, "updated": "2016-02-14T05:47:21.000+0000", "status": { "description": "The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.", "name": "Closed", "id": "6", "statusCategory": { "id": 3, "key": "done", "colorName": "green", "name": "Done" } }, "components": [ { "id": "14551", "name": "Studio", "description": "Please enter tickets related to Titanium Studio here." } ], "description": "h3. So far every time I start Appcelerator Studio after installing 4.5.0, the attached dialog appears with the following message:\r\n\r\nAn internal error occurred during: 'Retrieving version for Appcelerator Studio'. java.lang.NullPointerException\r\n", "attachment": [ { "id": "58165", "filename": "Screen Shot 2016-02-08 at 12.09.42 PM.png", "author": { "name": "athorne", "key": "athorne", "displayName": "Alex Bernier", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2016-02-08T20:10:14.000+0000", "size": 78399, "mimeType": "image/png" } ], "flagged": false, "summary": "After upgrading to studio 4.5.0 receiving error on startup", "creator": { "name": "athorne", "key": "athorne", "displayName": "Alex Bernier", "active": true, "timeZone": "America/Los_Angeles" }, "subtasks": [], "reporter": { "name": "athorne", "key": "athorne", "displayName": "Alex Bernier", "active": true, "timeZone": "America/Los_Angeles" }, "environment": "Platform: OSX El Capitan, 10.11.3 (15D21)\r\nStudio Version: 4.5.0.201602070910\r\nStudio Build: jenkins-appcelerator-rcp-development-844 (origin/development)", "comment": { "comments": [ { "id": "376313", "author": { "name": "sdarda", "key": "sdarda", "displayName": "Sharif AbuDarda", "active": false, "timeZone": "Asia/Dhaka" }, "body": "Hello, The error usually occur when you have a problem during updating the studio. I would recommend try to uninstall the studio and reinstall manually. Download the studio from [here|https://web.appcelerator.com/product/studio]. The latest version is 4.4.0. Thanks.", "updateAuthor": { "name": "sdarda", "key": "sdarda", "displayName": "Sharif AbuDarda", "active": false, "timeZone": "Asia/Dhaka" }, "created": "2016-02-09T05:00:53.000+0000", "updated": "2016-02-09T05:01:04.000+0000" } ], "maxResults": 1, "total": 1, "startAt": 0 } } }