Titanium JIRA Archive
Titanium SDK/CLI (TIMOB)

[TIMOB-14186] BlackBerry: Can't see install events on the dashboard

GitHub Issuen/a
TypeBug
PriorityCritical
StatusClosed
ResolutionFixed
Resolution Date2014-06-05T19:40:59.000+0000
Affected Version/sn/a
Fix Version/s2013 Sprint 12 BB, 2013 Sprint 12, Release 3.2.0, Release 3.3.0
ComponentsBlackBerry
Labelsqe-3.1.1, qe-3.3.0, qe-nfc, qe-testadded, sdk-bb
ReporterLokesh Choudhary
AssigneePedro Enrique
Created2013-06-11T22:42:22.000+0000
Updated2014-06-18T21:18:41.000+0000

Description

Description: 1. Create an app for BB in appcelerator studio 2. Build & run on BB device 3. Go to the dashboard to the app & look for events Actual Result: 1. We do not see any install events but we see avg session lengths Expected Results: 1. We should see install events

Attachments

FileDateSize
Screen Shot 2014-06-18 at 2.12.35 PM.png2014-06-18T21:18:33.000+0000127413

Comments

  1. Lokesh Choudhary 2013-06-11

    The issue we found out today morning of having wrong number of zero's in the time stamp was fixed & now we have 4 zeros in the time stamp for the events. While testing for this fix I found that we do not get any install events but we see avg session lengths for BB. Verifying on rightscale shows us the enroll event & the start event as it normally should . Running the post command below, manually for enroll & start gives us an install on the dashboard. Ti.enroll 
       curl -i -X POST --data '[{"city":"Mountain View","region_code":"CA","country_code":"US","country_name":"United States","postal_code":"94043","latitude":37.419200897217,"longitude":-122.05740356445,"area_code":650,"continent_code":"NA","ip_address":"38.110.144.252","region_name":"California","seq":1,"ver":"2","id":"679f4d74-9403-473a-947b-8f710c67071b","sid":"bfaa38c4-8086-4b7b-9813-48b668cf679b","mid":"0x2ab18a25","aguid":"82dd1e46-7388-4e0a-8d3c-c7e37ce722f4","type":"ti.enroll","event":"ti.enroll","ts":"2013-06-11T22:12:35.980+0000","data":{"platform":"blackberry","deploytype":"development","app_version":"1.0","feature_data":""}}]' http://api.appcelerator.net/p/v3/mobile-track/82dd1e46-7388-4e0a-8d3c-c7e37ce722f4
    Ti.start 
       curl -i -X POST --data '[{"city":"Mountain View","region_code":"CA","country_code":"US","country_name":"United States","postal_code":"94043","latitude":37.419200897217,"longitude":-122.05740356445,"area_code":650,"continent_code":"NA","ip_address":"38.110.144.252","region_name":"California","seq":2,"ver":"2","id":"af727635-9cbd-4a68-a838-5a81486b0b30","sid":"bfaa38c4-8086-4b7b-9813-48b668cf679b","mid":"0x2ab18a25","aguid":"82dd1e46-7388-4e0a-8d3c-c7e37ce722f4","type":"ti.start","event":"ti.start","ts":"2013-06-11T22:12:36.182+0000","data":{"platform":"blackberry","deploytype":"development","app_version":"1.0","feature_data":""}}]' http://api.appcelerator.net/p/v3/mobile-track/82dd1e46-7388-4e0a-8d3c-c7e37ce722f4
  2. Vasil Daskalopoulos 2013-06-12

    These are the events collected so far for this GUID: 
       // summary
   PemRtaReplicaSet:PRIMARY> db.events.find({"aguid":guid},{"sid":1, "timestamp":1,"seq":1,"event":1});
   { "_id" : ObjectId("51b794a3e4b01136c6730270"), "event" : "ti.start", "seq" : 1, "sid" : "71c88458-fd85-4670-8a86-ab52987e8368", "timestamp" : NumberLong("1370985633745") }
   { "_id" : ObjectId("51b794bce4b0650c0ac66029"), "event" : "ti.background", "seq" : 2, "sid" : "71c88458-fd85-4670-8a86-ab52987e8368", "timestamp" : NumberLong("1370985659792") }
   { "_id" : ObjectId("51b79515e4b03552a847d7ed"), "event" : "ti.end", "seq" : 3, "sid" : "71c88458-fd85-4670-8a86-ab52987e8368", "timestamp" : NumberLong("1370985660988") }
   { "_id" : ObjectId("51b79515e4b01136c6746a88"), "event" : "ti.start", "seq" : 1, "sid" : "94746150-0943-4f3b-bc6f-7a5a7dcf62dc", "timestamp" : NumberLong("1370985748533") }
   { "_id" : ObjectId("51b7951fe4b01136c67489d2"), "event" : "ti.background", "seq" : 2, "sid" : "94746150-0943-4f3b-bc6f-7a5a7dcf62dc", "timestamp" : NumberLong("1370985757129") }
   { "_id" : ObjectId("51b79610e4b0d6710f165aef"), "event" : "ti.enroll", "seq" : 1, "sid" : "60178161-6b0a-49ab-aab5-d75fd8927566", "timestamp" : NumberLong("1370985993163") }
   { "_id" : ObjectId("51b79610e4b0650c0aca3f78"), "event" : "ti.start", "seq" : 2, "sid" : "60178161-6b0a-49ab-aab5-d75fd8927566", "timestamp" : NumberLong("1370985993479") }
   { "_id" : ObjectId("51b79610e4b01136c6778a08"), "event" : "ti.end", "seq" : 3, "sid" : "60178161-6b0a-49ab-aab5-d75fd8927566", "timestamp" : NumberLong("1370985994557") }
   { "_id" : ObjectId("51b79610e4b01136c67789ed"), "event" : "ti.start", "seq" : 1, "sid" : "795edbef-19e5-4c51-b3cf-21d4badfa84f", "timestamp" : NumberLong("1370985999635") }
   { "_id" : ObjectId("51b79664e4b0650c0acb48ac"), "event" : "ti.background", "seq" : 2, "sid" : "795edbef-19e5-4c51-b3cf-21d4badfa84f", "timestamp" : NumberLong("1370986083626") }
   { "_id" : ObjectId("51b7a224e4b03552a870e808"), "event" : "ti.enroll", "seq" : 1, "sid" : "bfaa38c4-8086-4b7b-9813-48b668cf679b", "timestamp" : NumberLong("1370988755980") }
   { "_id" : ObjectId("51b7a2d5e4b0650c0af1a9bd"), "event" : "ti.start", "seq" : 2, "sid" : "bfaa38c4-8086-4b7b-9813-48b668cf679b", "timestamp" : NumberLong("1370988756182") }
   { "_id" : ObjectId("51b7ad7ae4b03552a88fafc8"), "event" : "ti.background", "seq" : 2, "sid" : "fd0de634-8eda-49b1-8a20-cadcb601a7a1", "timestamp" : NumberLong("1370989932199") }
   { "_id" : ObjectId("51b7ad7ae4b0650c0b0da04d"), "event" : "ti.end", "seq" : 3, "sid" : "fd0de634-8eda-49b1-8a20-cadcb601a7a1", "timestamp" : NumberLong("1370989933308") }
   { "_id" : ObjectId("51b7ad7ae4b01136c6bd3a4d"), "event" : "ti.start", "seq" : 1, "sid" : "5ad586e3-8a01-48d4-bb9d-8100e0cb6e40", "timestamp" : NumberLong("1370991992527") }
   { "_id" : ObjectId("51b7ad82e4b01136c6bd5829"), "event" : "ti.background", "seq" : 2, "sid" : "5ad586e3-8a01-48d4-bb9d-8100e0cb6e40", "timestamp" : NumberLong("1370992002266") }
   
   
   // all fields:
   PemRtaReplicaSet:PRIMARY> db.events.find({"aguid":guid});
   { "_id" : ObjectId("51b794a3e4b01136c6730270"), "clientId" : ObjectId("51b794a3e4b01136c673026f"), "aguid" : "82dd1e46-7388-4e0a-8d3c-c7e37ce722f4", "type" : "ti.start", "event" : "ti.start", "seq" : 1, "sid" : "71c88458-fd85-4670-8a86-ab52987e8368", "mid" : "0x2ab18a25", "ver" : 2, "timestamp" : NumberLong("1370985633745"), "data" : { "platform" : "blackberry", "deploytype" : "development", "app_version" : "1.0", "feature_data" : "" }, "inserted" : true, "id" : "c2db8be8-3d94-4157-b5bd-9ad92a5bd306", "region_name" : "California", "continent_code" : "NA", "ip_address" : "38.110.144.252", "region_code" : "CA", "area_code" : 415, "postal_code" : "", "longitude" : -122.41940307617, "latitude" : 37.774898529053, "country_code" : "US", "country_name" : "United States", "city" : "San Francisco" }
   { "_id" : ObjectId("51b794bce4b0650c0ac66029"), "clientId" : ObjectId("51b794bce4b0650c0ac66028"), "aguid" : "82dd1e46-7388-4e0a-8d3c-c7e37ce722f4", "type" : "ti.background", "event" : "ti.background", "seq" : 2, "sid" : "71c88458-fd85-4670-8a86-ab52987e8368", "mid" : "0x2ab18a25", "ver" : 2, "timestamp" : NumberLong("1370985659792"), "data" : { "platform" : "blackberry", "deploytype" : "development", "app_version" : "1.0", "feature_data" : "" }, "inserted" : true, "id" : "43751880-43a0-4d14-ac00-64c9c301caea" }
   { "_id" : ObjectId("51b79515e4b03552a847d7ed"), "clientId" : ObjectId("51b79515e4b03552a847d7ec"), "aguid" : "82dd1e46-7388-4e0a-8d3c-c7e37ce722f4", "type" : "ti.end", "event" : "ti.end", "seq" : 3, "sid" : "71c88458-fd85-4670-8a86-ab52987e8368", "mid" : "0x2ab18a25", "ver" : 2, "timestamp" : NumberLong("1370985660988"), "data" : { "platform" : "blackberry", "deploytype" : "development", "app_version" : "1.0", "feature_data" : "" }, "inserted" : true, "id" : "46130a1f-8ee2-4729-9b10-27a48bddb809" }
   { "_id" : ObjectId("51b79515e4b01136c6746a88"), "clientId" : ObjectId("51b79515e4b01136c6746a87"), "aguid" : "82dd1e46-7388-4e0a-8d3c-c7e37ce722f4", "type" : "ti.start", "event" : "ti.start", "seq" : 1, "sid" : "94746150-0943-4f3b-bc6f-7a5a7dcf62dc", "mid" : "0x2ab18a25", "ver" : 2, "timestamp" : NumberLong("1370985748533"), "data" : { "platform" : "blackberry", "deploytype" : "development", "app_version" : "1.0", "feature_data" : "" }, "inserted" : true, "id" : "337a587d-ab05-4438-a4ca-43ddee068aa5", "region_name" : "California", "continent_code" : "NA", "ip_address" : "38.110.144.252", "region_code" : "CA", "area_code" : 415, "postal_code" : "", "longitude" : -122.41940307617, "latitude" : 37.774898529053, "country_code" : "US", "country_name" : "United States", "city" : "San Francisco" }
   { "_id" : ObjectId("51b7951fe4b01136c67489d2"), "clientId" : ObjectId("51b7951fe4b01136c67489d1"), "aguid" : "82dd1e46-7388-4e0a-8d3c-c7e37ce722f4", "type" : "ti.background", "event" : "ti.background", "seq" : 2, "sid" : "94746150-0943-4f3b-bc6f-7a5a7dcf62dc", "mid" : "0x2ab18a25", "ver" : 2, "timestamp" : NumberLong("1370985757129"), "data" : { "platform" : "blackberry", "deploytype" : "development", "app_version" : "1.0", "feature_data" : "" }, "inserted" : true, "id" : "1ab6248a-e76f-4e44-a158-056d8a388c26" }
   { "_id" : ObjectId("51b79610e4b0d6710f165aef"), "clientId" : ObjectId("51b79610e4b0d6710f165aee"), "aguid" : "82dd1e46-7388-4e0a-8d3c-c7e37ce722f4", "type" : "ti.enroll", "event" : "ti.enroll", "seq" : 1, "sid" : "60178161-6b0a-49ab-aab5-d75fd8927566", "mid" : "0x2ab18a25", "ver" : 2, "timestamp" : NumberLong("1370985993163"), "data" : { "platform" : "blackberry", "deploytype" : "development", "app_version" : "1.0", "feature_data" : "" }, "inserted" : true, "id" : "f7a7db1f-38b1-4448-8051-da1ad2d85bb6", "region_name" : "California", "continent_code" : "NA", "ip_address" : "38.110.144.252", "region_code" : "CA", "area_code" : 415, "postal_code" : "", "longitude" : -122.41940307617, "latitude" : 37.774898529053, "country_code" : "US", "country_name" : "United States", "city" : "San Francisco" }
   { "_id" : ObjectId("51b79610e4b0650c0aca3f78"), "clientId" : ObjectId("51b79610e4b0650c0aca3f77"), "aguid" : "82dd1e46-7388-4e0a-8d3c-c7e37ce722f4", "type" : "ti.start", "event" : "ti.start", "seq" : 2, "sid" : "60178161-6b0a-49ab-aab5-d75fd8927566", "mid" : "0x2ab18a25", "ver" : 2, "timestamp" : NumberLong("1370985993479"), "data" : { "platform" : "blackberry", "deploytype" : "development", "app_version" : "1.0", "feature_data" : "" }, "inserted" : true, "id" : "c8eeb06d-b523-4aaa-a074-936bfc4edac3", "region_name" : "California", "continent_code" : "NA", "ip_address" : "38.110.144.252", "region_code" : "CA", "area_code" : 415, "postal_code" : "", "longitude" : -122.41940307617, "latitude" : 37.774898529053, "country_code" : "US", "country_name" : "United States", "city" : "San Francisco" }
   { "_id" : ObjectId("51b79610e4b01136c6778a08"), "clientId" : ObjectId("51b79610e4b01136c6778a07"), "aguid" : "82dd1e46-7388-4e0a-8d3c-c7e37ce722f4", "type" : "ti.end", "event" : "ti.end", "seq" : 3, "sid" : "60178161-6b0a-49ab-aab5-d75fd8927566", "mid" : "0x2ab18a25", "ver" : 2, "timestamp" : NumberLong("1370985994557"), "data" : { "platform" : "blackberry", "deploytype" : "development", "app_version" : "1.0", "feature_data" : "" }, "inserted" : true, "id" : "710578a1-9a58-4325-858b-c274abdb057c" }
   { "_id" : ObjectId("51b79610e4b01136c67789ed"), "clientId" : ObjectId("51b79610e4b01136c67789ec"), "aguid" : "82dd1e46-7388-4e0a-8d3c-c7e37ce722f4", "type" : "ti.start", "event" : "ti.start", "seq" : 1, "sid" : "795edbef-19e5-4c51-b3cf-21d4badfa84f", "mid" : "0x2ab18a25", "ver" : 2, "timestamp" : NumberLong("1370985999635"), "data" : { "platform" : "blackberry", "deploytype" : "development", "app_version" : "1.0", "feature_data" : "" }, "inserted" : true, "id" : "001293b8-240e-4191-8f3a-f23dc51926fb", "region_name" : "California", "continent_code" : "NA", "ip_address" : "38.110.144.252", "region_code" : "CA", "area_code" : 415, "postal_code" : "", "longitude" : -122.41940307617, "latitude" : 37.774898529053, "country_code" : "US", "country_name" : "United States", "city" : "San Francisco" }
   { "_id" : ObjectId("51b79664e4b0650c0acb48ac"), "clientId" : ObjectId("51b79664e4b0650c0acb48ab"), "aguid" : "82dd1e46-7388-4e0a-8d3c-c7e37ce722f4", "type" : "ti.background", "event" : "ti.background", "seq" : 2, "sid" : "795edbef-19e5-4c51-b3cf-21d4badfa84f", "mid" : "0x2ab18a25", "ver" : 2, "timestamp" : NumberLong("1370986083626"), "data" : { "platform" : "blackberry", "deploytype" : "development", "app_version" : "1.0", "feature_data" : "" }, "inserted" : true, "id" : "766e311c-ad2b-481f-a2f4-ef66814676a8" }
   { "_id" : ObjectId("51b7a224e4b03552a870e808"), "clientId" : ObjectId("51b7a224e4b03552a870e807"), "aguid" : "82dd1e46-7388-4e0a-8d3c-c7e37ce722f4", "type" : "ti.enroll", "event" : "ti.enroll", "seq" : 1, "sid" : "bfaa38c4-8086-4b7b-9813-48b668cf679b", "mid" : "0x2ab18a25", "ver" : 2, "timestamp" : NumberLong("1370988755980"), "data" : { "platform" : "blackberry", "deploytype" : "development", "app_version" : "1.0", "feature_data" : "" }, "inserted" : true, "id" : "679f4d74-9403-473a-947b-8f710c67071b", "region_name" : "California", "continent_code" : "NA", "ip_address" : "38.110.144.252", "region_code" : "CA", "area_code" : 650, "postal_code" : "94043", "longitude" : -122.05740356445, "latitude" : 37.419200897217, "country_code" : "US", "country_name" : "United States", "city" : "Mountain View" }
   { "_id" : ObjectId("51b7a2d5e4b0650c0af1a9bd"), "clientId" : ObjectId("51b7a2d5e4b0650c0af1a9bb"), "aguid" : "82dd1e46-7388-4e0a-8d3c-c7e37ce722f4", "type" : "ti.start", "event" : "ti.start", "seq" : 2, "sid" : "bfaa38c4-8086-4b7b-9813-48b668cf679b", "mid" : "0x2ab18a25", "ver" : 2, "timestamp" : NumberLong("1370988756182"), "data" : { "platform" : "blackberry", "deploytype" : "development", "app_version" : "1.0", "feature_data" : "" }, "inserted" : true, "id" : "af727635-9cbd-4a68-a838-5a81486b0b30", "region_name" : "California", "continent_code" : "NA", "ip_address" : "38.110.144.252", "region_code" : "CA", "area_code" : 650, "postal_code" : "94043", "longitude" : -122.05740356445, "latitude" : 37.419200897217, "country_code" : "US", "country_name" : "United States", "city" : "Mountain View" }
   { "_id" : ObjectId("51b7ad7ae4b03552a88fafc8"), "clientId" : ObjectId("51b7ad7ae4b03552a88fafc7"), "aguid" : "82dd1e46-7388-4e0a-8d3c-c7e37ce722f4", "type" : "ti.background", "event" : "ti.background", "seq" : 2, "sid" : "fd0de634-8eda-49b1-8a20-cadcb601a7a1", "mid" : "0x2ab18a25", "ver" : 2, "timestamp" : NumberLong("1370989932199"), "data" : { "platform" : "blackberry", "deploytype" : "development", "app_version" : "1.0", "feature_data" : "" }, "inserted" : true, "id" : "57986feb-c964-44fa-bad1-b3d8f87caab3" }
   { "_id" : ObjectId("51b7ad7ae4b0650c0b0da04d"), "clientId" : ObjectId("51b7ad7ae4b0650c0b0da04c"), "aguid" : "82dd1e46-7388-4e0a-8d3c-c7e37ce722f4", "type" : "ti.end", "event" : "ti.end", "seq" : 3, "sid" : "fd0de634-8eda-49b1-8a20-cadcb601a7a1", "mid" : "0x2ab18a25", "ver" : 2, "timestamp" : NumberLong("1370989933308"), "data" : { "platform" : "blackberry", "deploytype" : "development", "app_version" : "1.0", "feature_data" : "" }, "inserted" : true, "id" : "ab0a7fd9-4855-489b-b395-5bc92e0f52e2" }
   { "_id" : ObjectId("51b7ad7ae4b01136c6bd3a4d"), "clientId" : ObjectId("51b7ad7ae4b01136c6bd3a4c"), "aguid" : "82dd1e46-7388-4e0a-8d3c-c7e37ce722f4", "type" : "ti.start", "event" : "ti.start", "seq" : 1, "sid" : "5ad586e3-8a01-48d4-bb9d-8100e0cb6e40", "mid" : "0x2ab18a25", "ver" : 2, "timestamp" : NumberLong("1370991992527"), "data" : { "platform" : "blackberry", "deploytype" : "development", "app_version" : "1.0", "feature_data" : "" }, "inserted" : true, "id" : "22949679-8c10-4732-9a26-763ce975e5ee", "region_name" : "California", "continent_code" : "NA", "ip_address" : "38.110.144.252", "region_code" : "CA", "area_code" : 415, "postal_code" : "", "longitude" : -122.41940307617, "latitude" : 37.774898529053, "country_code" : "US", "country_name" : "United States", "city" : "San Francisco" }
   { "_id" : ObjectId("51b7ad82e4b01136c6bd5829"), "clientId" : ObjectId("51b7ad82e4b01136c6bd5828"), "aguid" : "82dd1e46-7388-4e0a-8d3c-c7e37ce722f4", "type" : "ti.background", "event" : "ti.background", "seq" : 2, "sid" : "5ad586e3-8a01-48d4-bb9d-8100e0cb6e40", "mid" : "0x2ab18a25", "ver" : 2, "timestamp" : NumberLong("1370992002266"), "data" : { "platform" : "blackberry", "deploytype" : "development", "app_version" : "1.0", "feature_data" : "" }, "inserted" : true, "id" : "22c8937c-41c4-4955-a5da-15304d599c38" }
  3. Lokesh Choudhary 2013-06-12

  4. Lokesh Choudhary 2013-06-14

    Verified the fix. Now we can see install events on the dashboard for BB apps. Environment: Ti Studio : 3.1.1.201306112235 Ti BB SDK : 3.1.1.v20130613173101 Mac OSX : 10.8.3 Appcel Studio : 3.1.1.201306131423
  5. Lokesh Choudhary 2013-06-14

    Reopening to add comment
  6. Lokesh Choudhary 2013-06-14

    Verified with a packaged app & we see the necessary events on dashboard.
  7. Olga Romero 2014-06-03

    steps

    1.built the app for BB device 2.checked dashboard.appcelerator.com

    actual result

    no installs Mac osx 10.9.3 Mavericks Appcelerator Studio, build: 3.3.0.201405271647 Titanium SDK, build: 3.3.0.v20140603032057 Node.JS Version: v0.10.13 NPM Version: 1.3.2 acs@1.0.14 alloy@1.4.0-beta npm@1.3.2 titanium@3.3.0-beta2 titanium-code-processor@1.1.1 Device: BB Z10 (10.2.1)
  8. Pedro Enrique 2014-06-05

    Fixed with TIMOB-17077
  9. Olga Romero 2014-06-18

    Tested by creating a new app using Mac osx 10.9.3 Mavericks Appcelerator Studio, build: 3.3.0.201406171619 Titanium SDK, build: 3.3.0.v20140617161713 Node.JS Version: v0.10.13 NPM Version: 1.3.2 acs@1.0.14 alloy@1.4.0-rc npm@1.3.2 titanium@3.3.0-rc titanium-code-processor@1.1.1 Device: BB Z10 (10.2.1) I can see BB platform install on the dashboard.(screenshot)

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