{ "id": "110402", "key": "TIMOB-12898", "fields": { "issuetype": { "id": "1", "description": "A problem which impairs or prevents the functions of the product.", "name": "Bug", "subtask": false }, "project": { "id": "10153", "key": "TIMOB", "name": "Titanium SDK/CLI", "projectCategory": { "id": "10100", "description": "Titanium and related SDKs used in application development", "name": "Client" } }, "fixVersions": [], "resolution": { "id": "2", "description": "The problem described is an issue which will never be fixed.", "name": "Won't Fix" }, "resolutiondate": "2016-08-27T03:04:43.000+0000", "created": "2013-02-28T22:47:15.000+0000", "priority": { "name": "Low", "id": "4" }, "labels": [], "versions": [ { "id": "14164", "description": "Release 3.0.2", "name": "Release 3.0.2", "archived": true, "released": true, "releaseDate": "2013-02-19" } ], "issuelinks": [ { "id": "26204", "type": { "id": "10003", "name": "Relates", "inward": "relates to", "outward": "relates to" }, "outwardIssue": { "id": "105674", "key": "TIMOB-11891", "fields": { "summary": "CLI: iOS: Build - Titanium mobile project fails to build intermittently", "status": { "description": "The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.", "name": "Closed", "id": "6", "statusCategory": { "id": 3, "key": "done", "colorName": "green", "name": "Done" } }, "priority": { "name": "High", "id": "2" }, "issuetype": { "id": "1", "description": "A problem which impairs or prevents the functions of the product.", "name": "Bug", "subtask": false } } } } ], "assignee": { "name": "emerriman", "key": "emerriman", "displayName": "Eric Merriman ", "active": true, "timeZone": "America/Los_Angeles" }, "updated": "2017-03-21T17:58:47.000+0000", "status": { "description": "The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.", "name": "Closed", "id": "6", "statusCategory": { "id": 3, "key": "done", "colorName": "green", "name": "Done" } }, "components": [ { "id": "10206", "name": "iOS", "description": "iOS Platform" } ], "description": "We have reports of users encountering sync failures that seem iTunes-related. In these cases, a simple disconnect-reconnect resolves the inability to sync. The issue is that in these cases, the error presented to the user does not indicate the cause of the failure, and has proven frustrating for those that encounter it.\r\n\r\nPlease see the related ticket for more information.\r\n\r\nSteps to reproduce:\r\n1) Get iTunes into a bad state where it is unable to sync. (This is the tricky part. We have yet to determine reproducible steps for this)\r\n2) Attempt to build for iOS device from Studio\r\n\r\nResult: \r\nFailure, but with little to indicate how to resolve\r\n\r\nExpected:\r\nMore detailed information on the cause of the failure. Possibly troubleshooting steps to follow.", "attachment": [], "flagged": false, "summary": "iOS: Improve error reporting in cases where iTunes sync fails to initiate", "creator": { "name": "emerriman", "key": "emerriman", "displayName": "Eric Merriman ", "active": true, "timeZone": "America/Los_Angeles" }, "subtasks": [], "reporter": { "name": "emerriman", "key": "emerriman", "displayName": "Eric Merriman ", "active": true, "timeZone": "America/Los_Angeles" }, "environment": "Mac OS 10.8.2\r\niTunes 11.x\r\nXcode 4.6", "comment": { "comments": [ { "id": "394553", "author": { "name": "cbarber", "key": "cbarber", "displayName": "Chris Barber", "active": true, "timeZone": "America/Chicago" }, "body": "iTunes sync is on the brink of deprecation. It's successor, node-ios-device, has been in production for almost 4 years and superior in all ways.", "updateAuthor": { "name": "cbarber", "key": "cbarber", "displayName": "Chris Barber", "active": true, "timeZone": "America/Chicago" }, "created": "2016-08-27T03:04:43.000+0000", "updated": "2016-08-27T03:04:43.000+0000" }, { "id": "414246", "author": { "name": "lmorris", "key": "lmorris", "displayName": "Lee Morris", "active": false, "timeZone": "America/Los_Angeles" }, "body": "Closing ticket as the issue will not fix.", "updateAuthor": { "name": "lmorris", "key": "lmorris", "displayName": "Lee Morris", "active": false, "timeZone": "America/Los_Angeles" }, "created": "2017-03-21T17:58:47.000+0000", "updated": "2017-03-21T17:58:47.000+0000" } ], "maxResults": 2, "total": 2, "startAt": 0 } } }