{ "id": "103539", "key": "TIMOB-14254", "fields": { "issuetype": { "id": "1", "description": "A problem which impairs or prevents the functions of the product.", "name": "Bug", "subtask": false }, "project": { "id": "10153", "key": "TIMOB", "name": "Titanium SDK/CLI", "projectCategory": { "id": "10100", "description": "Titanium and related SDKs used in application development", "name": "Client" } }, "fixVersions": [], "resolution": { "id": "11", "description": "Is not a bug in our product", "name": "Not Our Bug" }, "resolutiondate": "2014-01-24T20:05:48.000+0000", "created": "2012-10-17T13:58:41.000+0000", "priority": { "name": "High", "id": "2" }, "labels": [ "Android", "Kroll", "dev-investigate", "triage" ], "versions": [ { "id": "14162", "description": "Release 3.1.0", "name": "Release 3.1.0", "archived": true, "released": true, "releaseDate": "2013-04-16" } ], "issuelinks": [], "assignee": { "name": "hpham", "key": "hpham", "displayName": "Hieu Pham", "active": true, "timeZone": "America/Los_Angeles" }, "updated": "2017-03-23T21:21:40.000+0000", "status": { "description": "The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.", "name": "Closed", "id": "6", "statusCategory": { "id": 3, "key": "done", "colorName": "green", "name": "Done" } }, "components": [ { "id": "10202", "name": "Android", "description": "Android Platform" } ], "description": "On Android market I'm getting infrequent Google Play store crash reports:\r\n\r\n{code}java.lang.UnsatisfiedLinkError: Library kroll-v8 not found\r\nat java.lang.Runtime.loadLibrary(Runtime.java:461)\r\nat java.lang.System.loadLibrary(System.java:557)\r\nat org.appcelerator.kroll.runtime.v8.V8Runtime.initRuntime(V8Runtime.java:60)\r\nat org.appcelerator.kroll.KrollRuntime.doInit(KrollRuntime.java:171)\r\nat org.appcelerator.kroll.KrollRuntime$KrollRuntimeThread.run(KrollRuntime.java:106){code}\r\n\r\nI've received a bad review based on this error. I know the apk is good as I'm getting lots of feedback from people who are not experiencing this problem.\r\n\r\nHere is another titanium developer having this error:\r\n\r\nhttp://developer.appcelerator.com/question/143370/unsatisfiedlinkerror-library-kroll-v8-not-found#249289\r\n\r\n", "attachment": [], "flagged": false, "summary": "Android: Crash: Library kroll-v8 not found", "creator": { "name": "jimmyrocket", "key": "jimmyrocket", "displayName": "Jimmy Forrester-Fellowes", "active": true, "timeZone": "Europe/London" }, "subtasks": [], "reporter": { "name": "jimmyrocket", "key": "jimmyrocket", "displayName": "Jimmy Forrester-Fellowes", "active": true, "timeZone": "Europe/London" }, "environment": null, "comment": { "comments": [ { "id": "224163", "author": { "name": "jimmyrocket", "key": "jimmyrocket", "displayName": "Jimmy Forrester-Fellowes", "active": true, "timeZone": "Europe/London" }, "body": "I've contacted a user who has experienced this crash and asked them to re-download a newer version of the application as I was curious if it was an installation glitch or something. \n\nThey are still getting the same problem. I've had x8 crash reports about this in the past 48 hours.\n\nPlease could a Ti dev respond?", "updateAuthor": { "name": "jimmyrocket", "key": "jimmyrocket", "displayName": "Jimmy Forrester-Fellowes", "active": true, "timeZone": "Europe/London" }, "created": "2012-10-18T12:19:31.000+0000", "updated": "2012-10-18T12:19:31.000+0000" }, { "id": "224180", "author": { "name": "jimmyrocket", "key": "jimmyrocket", "displayName": "Jimmy Forrester-Fellowes", "active": true, "timeZone": "Europe/London" }, "body": "The user that I'm talking to who is experiencing this crash is using an Xperia Arc S : Sony Ericsson LT18i (LT18i). Apparently when he opens the app it immediately closes.\n", "updateAuthor": { "name": "jimmyrocket", "key": "jimmyrocket", "displayName": "Jimmy Forrester-Fellowes", "active": true, "timeZone": "Europe/London" }, "created": "2012-10-18T14:20:38.000+0000", "updated": "2012-10-18T14:20:38.000+0000" }, { "id": "225310", "author": { "name": "azwan082", "key": "azwan082", "displayName": "Azwan b. Amit", "active": true, "timeZone": "Asia/Shanghai" }, "body": "This bug also occurs on ALCATEL_one_touch_990A, android 2.2.2. Everytime user launch the app it force close", "updateAuthor": { "name": "azwan082", "key": "azwan082", "displayName": "Azwan b. Amit", "active": true, "timeZone": "Asia/Shanghai" }, "created": "2012-10-29T08:03:40.000+0000", "updated": "2012-10-29T08:03:40.000+0000" }, { "id": "226151", "author": { "name": "dsefton", "key": "dsefton", "displayName": "Daniel Sefton", "active": true, "timeZone": "America/Los_Angeles" }, "body": "Hi Jimmy,\nWe need more information. What TiSDK are you using? Are you using any modules?\nWould it be possible to provide us with the app name so that we can test this ourselves?\nCheers.", "updateAuthor": { "name": "dsefton", "key": "dsefton", "displayName": "Daniel Sefton", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2012-11-05T18:14:43.000+0000", "updated": "2012-11-05T18:14:43.000+0000" }, { "id": "226279", "author": { "name": "azwan082", "key": "azwan082", "displayName": "Azwan b. Amit", "active": true, "timeZone": "Asia/Shanghai" }, "body": "Hi Daniel, here I compile list of devices that affected by this bug, hope it helps\r\n * ALCATEL_one_touch_990, android 2.2.2\r\n * ALCATEL_one_touch_990A, android 2.2.2\r\n * Alcatel_one_touch_908F_Orange, android 2.2.2\r\n * ALCATEL_one_touch_908A, android 2.2.2\r\n * ALCATEL_one_touch_908, android 2.2.2\r\n * Telenor_OneTouch, android 2.2.2\r\n\r\nThere are other models named 'MOVE' and 'Los Angeles', but I couldn't find any info about these phones. As you can see the bug affect several Alcatel devices with android 2.2.2.\r\nI'd like to also answer your question to Jimmy, TiSDK - 2.1.3.GA, modules: ti.admob, appid: com.mobile9.market.ggs", "updateAuthor": { "name": "azwan082", "key": "azwan082", "displayName": "Azwan b. Amit", "active": true, "timeZone": "Asia/Shanghai" }, "created": "2012-11-06T01:55:39.000+0000", "updated": "2012-11-06T01:56:08.000+0000" }, { "id": "226515", "author": { "name": "jimmyrocket", "key": "jimmyrocket", "displayName": "Jimmy Forrester-Fellowes", "active": true, "timeZone": "Europe/London" }, "body": "Hi Daniel,\nHere are the details of my app too:\n\nApp id: com.datingnode.onlylads\nTitanium SDK: 2.1.3.GA\nModules: None\n\nDetails from the Play Store:\n\nAPI level: 8-17+\nSupported screens: small-xlarge\nOpenGL textures: all\nNative platforms: armeabi-v7a, armeab ", "updateAuthor": { "name": "jimmyrocket", "key": "jimmyrocket", "displayName": "Jimmy Forrester-Fellowes", "active": true, "timeZone": "Europe/London" }, "created": "2012-11-07T16:02:44.000+0000", "updated": "2012-11-07T16:02:44.000+0000" }, { "id": "232510", "author": { "name": "mor_eli", "key": "mor_eli", "displayName": "Eli Mor", "active": true, "timeZone": "America/Los_Angeles" }, "body": "Using the service https://www.apkudo.com/ I get this error on several devices.\nApp id: com.audiobookpop.austen\nSDK: 2.0.2.GA\n\nFor example:\nManufacturer: Alcatel\nName: One Touch 990S\nModel: 990S\nAndroid Version: 2.2\nResult: failure\nFailure Type: crash\nFailure Fingerprint: org.appcelerator.kroll.runtime.v8.V8Runtime.initRuntime(V8Runtime.java:60)\n\nManufacturer: Lava\nName: Xolo\nModel: X900\nAndroid Version: 2.3\nResult: failure\nFailure Type: crash\nFailure Fingerprint: org.appcelerator.kroll.runtime.v8.V8Runtime.initRuntime(V8Runtime.java:59)", "updateAuthor": { "name": "mor_eli", "key": "mor_eli", "displayName": "Eli Mor", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2012-12-25T19:12:26.000+0000", "updated": "2012-12-25T19:12:26.000+0000" }, { "id": "246094", "author": { "name": "penrique", "key": "penrique", "displayName": "Pedro Enrique", "active": false, "timeZone": "America/Los_Angeles" }, "body": "Please upload the apk of the app that crashes so that we can take a more detail look into this.", "updateAuthor": { "name": "penrique", "key": "penrique", "displayName": "Pedro Enrique", "active": false, "timeZone": "America/Los_Angeles" }, "created": "2013-04-05T23:11:27.000+0000", "updated": "2013-04-05T23:11:27.000+0000" }, { "id": "257858", "author": { "name": "arnaud_besnier", "key": "arnaud_besnier", "displayName": "Arnaud Besnier", "active": true, "timeZone": "Europe/Berlin" }, "body": "We have got the same issue here.\n\nIs it possible that there is an issue on using the V8 with some specific architectures (for example, Intel x86)?", "updateAuthor": { "name": "arnaud_besnier", "key": "arnaud_besnier", "displayName": "Arnaud Besnier", "active": true, "timeZone": "Europe/Berlin" }, "created": "2013-06-14T09:38:57.000+0000", "updated": "2013-06-14T09:38:57.000+0000" }, { "id": "257986", "author": { "name": "dsefton", "key": "dsefton", "displayName": "Daniel Sefton", "active": true, "timeZone": "America/Los_Angeles" }, "body": "Hi Arnaud,\n\nWhich SDK version is your app using?", "updateAuthor": { "name": "dsefton", "key": "dsefton", "displayName": "Daniel Sefton", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2013-06-14T21:03:01.000+0000", "updated": "2013-06-14T21:03:01.000+0000" }, { "id": "258117", "author": { "name": "arnaud_besnier", "key": "arnaud_besnier", "displayName": "Arnaud Besnier", "active": true, "timeZone": "Europe/Berlin" }, "body": "Our app was built using the SDK 3.1.0.", "updateAuthor": { "name": "arnaud_besnier", "key": "arnaud_besnier", "displayName": "Arnaud Besnier", "active": true, "timeZone": "Europe/Berlin" }, "created": "2013-06-17T07:06:53.000+0000", "updated": "2013-06-17T07:06:53.000+0000" }, { "id": "258382", "author": { "name": "arnaud_besnier", "key": "arnaud_besnier", "displayName": "Arnaud Besnier", "active": true, "timeZone": "Europe/Berlin" }, "body": "It may be an Android issue.\r\n\r\nThis post describe the exact symptoms:\r\nhttps://groups.google.com/forum/?fromgroups#!topic/android-ndk/9X2ejyiHNUU", "updateAuthor": { "name": "arnaud_besnier", "key": "arnaud_besnier", "displayName": "Arnaud Besnier", "active": true, "timeZone": "Europe/Berlin" }, "created": "2013-06-18T12:29:57.000+0000", "updated": "2013-06-18T12:29:57.000+0000" }, { "id": "289635", "author": { "name": "hpham", "key": "hpham", "displayName": "Hieu Pham", "active": true, "timeZone": "America/Los_Angeles" }, "body": "I unzip an apk built using our CLI, and libkroll-v8.so is present in all armeabi/armebi-v7a/x86. This is an Android issue, closing as 'not our bug'", "updateAuthor": { "name": "hpham", "key": "hpham", "displayName": "Hieu Pham", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2014-01-24T20:05:29.000+0000", "updated": "2014-01-24T20:05:29.000+0000" }, { "id": "415388", "author": { "name": "lmorris", "key": "lmorris", "displayName": "Lee Morris", "active": false, "timeZone": "America/Los_Angeles" }, "body": "Closing ticket with reference to the above comments.", "updateAuthor": { "name": "lmorris", "key": "lmorris", "displayName": "Lee Morris", "active": false, "timeZone": "America/Los_Angeles" }, "created": "2017-03-23T21:21:40.000+0000", "updated": "2017-03-23T21:21:40.000+0000" } ], "maxResults": 15, "total": 15, "startAt": 0 } } }