{ "id": "120766", "key": "TIMOB-15392", "fields": { "issuetype": { "id": "1", "description": "A problem which impairs or prevents the functions of the product.", "name": "Bug", "subtask": false }, "project": { "id": "10153", "key": "TIMOB", "name": "Titanium SDK/CLI", "projectCategory": { "id": "10100", "description": "Titanium and related SDKs used in application development", "name": "Client" } }, "fixVersions": [], "resolution": { "id": "7", "description": "", "name": "Invalid" }, "resolutiondate": "2017-05-02T22:16:34.000+0000", "created": "2013-10-03T11:16:13.000+0000", "priority": { "name": "Low", "id": "4" }, "labels": [], "versions": [ { "id": "14613", "description": "Release 2.1.4", "name": "Release 2.1.4", "archived": true, "released": true, "releaseDate": "2012-11-12" }, { "id": "15593", "description": "Release 3.1.3", "name": "Release 3.1.3", "archived": true, "released": true, "releaseDate": "2013-09-18" } ], "issuelinks": [], "assignee": { "name": "emerriman", "key": "emerriman", "displayName": "Eric Merriman ", "active": true, "timeZone": "America/Los_Angeles" }, "updated": "2017-05-02T22:16:34.000+0000", "status": { "description": "The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.", "name": "Closed", "id": "6", "statusCategory": { "id": 3, "key": "done", "colorName": "green", "name": "Done" } }, "components": [ { "id": "10202", "name": "Android", "description": "Android Platform" } ], "description": "This may be a device specific issue with the device: GETAC z710. We have not been able to test the issue as we do not have the device.\r\n\r\nThe device comes with a dock and the customer has found that undocking the device causes the application to restart/crash. Docking the device causes the app to background and return to an undesired screen. This also occurs with the Kitchen Sink app.\r\n\r\nAttached are the resulting log files when the restart/crash occurs when docking and undocking the device.\r\n\r\nPlease also see their attached tiapp.xml file.\r\n\r\nAny suggestions on things they could try? Is this something that is very device specific that we have no control over?", "attachment": [ { "id": "42935", "filename": "log-dock", "author": { "name": "btran", "key": "btran", "displayName": "Betty Tran", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2013-10-03T11:16:13.000+0000", "size": 2805, "mimeType": "application/octet-stream" }, { "id": "42936", "filename": "log-undock", "author": { "name": "btran", "key": "btran", "displayName": "Betty Tran", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2013-10-03T11:16:13.000+0000", "size": 5111, "mimeType": "application/octet-stream" }, { "id": "42937", "filename": "tiapp.xml", "author": { "name": "btran", "key": "btran", "displayName": "Betty Tran", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2013-10-03T11:16:13.000+0000", "size": 4076, "mimeType": "text/xml" } ], "flagged": false, "summary": "Android: Docking and Undocking device causes app to restart", "creator": { "name": "btran", "key": "btran", "displayName": "Betty Tran", "active": true, "timeZone": "America/Los_Angeles" }, "subtasks": [], "reporter": { "name": "btran", "key": "btran", "displayName": "Betty Tran", "active": true, "timeZone": "America/Los_Angeles" }, "environment": "Application type: mobile Android app.\r\nTitanium SDK: Titanium 2.1.4 (also tested in 3.1.3)\r\nPlatform & version: Android 4.1.1\r\nDevice: GETAC z710\r\nHost Operating System: Windows 7 64bit\r\nTitanium Studio: 3.1.3.201309132423", "comment": { "comments": [ { "id": "418968", "author": { "name": "lmorris", "key": "lmorris", "displayName": "Lee Morris", "active": false, "timeZone": "America/Los_Angeles" }, "body": "Resolving ticket as Invalid as there is now a new version of Kitchen Sink available and we no longer support the version which relates to this ticket.", "updateAuthor": { "name": "lmorris", "key": "lmorris", "displayName": "Lee Morris", "active": false, "timeZone": "America/Los_Angeles" }, "created": "2017-05-02T22:16:34.000+0000", "updated": "2017-05-02T22:16:34.000+0000" } ], "maxResults": 1, "total": 1, "startAt": 0 } } }