{ "id": "124312", "key": "TIMOB-16168", "fields": { "issuetype": { "id": "1", "description": "A problem which impairs or prevents the functions of the product.", "name": "Bug", "subtask": false }, "project": { "id": "10153", "key": "TIMOB", "name": "Titanium SDK/CLI", "projectCategory": { "id": "10100", "description": "Titanium and related SDKs used in application development", "name": "Client" } }, "fixVersions": [], "resolution": { "id": "8", "description": "", "name": "Needs more info" }, "resolutiondate": "2014-08-26T20:44:47.000+0000", "created": "2014-01-01T17:59:39.000+0000", "priority": { "name": "High", "id": "2" }, "labels": [], "versions": [ { "id": "14982", "description": "Release 3.2.0", "name": "Release 3.2.0", "archived": false, "released": true, "releaseDate": "2013-12-19" } ], "issuelinks": [], "assignee": { "name": "cbarber", "key": "cbarber", "displayName": "Chris Barber", "active": true, "timeZone": "America/Chicago" }, "updated": "2017-03-23T21:43:25.000+0000", "status": { "description": "The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.", "name": "Closed", "id": "6", "statusCategory": { "id": 3, "key": "done", "colorName": "green", "name": "Done" } }, "components": [ { "id": "13103", "name": "CLI", "description": "Node-based command line interface" } ], "description": "h3. Steps to Reproduce\nfresh installation of titanium 3.2, beta or even nightly, \nplugin android phone, click refresh device list, go to run configuration, the device is not shown up, I can't develop android app with it at all.\nhowever, it works fine with old titanium 2.0\n\nh3. Actual Result\nandroid device not show up\n\nh3. Expected Result\nandroid device shows up in the list", "attachment": [ { "id": "44882", "filename": ".log", "author": { "name": "jason919", "key": "jason919", "displayName": "jason hu", "active": true, "timeZone": "America/Chicago" }, "created": "2014-01-01T17:59:41.000+0000", "size": 10104, "mimeType": "text/plain" }, { "id": "44883", "filename": "diagnostic8006844992410909518.log", "author": { "name": "jason919", "key": "jason919", "displayName": "jason hu", "active": true, "timeZone": "America/Chicago" }, "created": "2014-01-01T17:59:44.000+0000", "size": 15976, "mimeType": "text/plain" }, { "id": "44990", "filename": "info.txt", "author": { "name": "jason919", "key": "jason919", "displayName": "jason hu", "active": true, "timeZone": "America/Chicago" }, "created": "2014-01-08T17:39:35.000+0000", "size": 24786, "mimeType": "text/plain" } ], "flagged": false, "summary": "Android: CLI does not detect Android device after upgrading to 3.2.0 release", "creator": { "name": "jason919", "key": "jason919", "displayName": "jason hu", "active": true, "timeZone": "America/Chicago" }, "subtasks": [], "reporter": { "name": "jason919", "key": "jason919", "displayName": "jason hu", "active": true, "timeZone": "America/Chicago" }, "environment": "Titanium Studio 3.3.0", "comment": { "comments": [ { "id": "287171", "author": { "name": "ragrawal", "key": "ragrawal", "displayName": "Ritu Agrawal", "active": true, "timeZone": "America/Los_Angeles" }, "body": "I would appreciate if you can execute the following command and attach the output to this ticket and we would be happy to investigate it further.\n\ntitanium info\n\nIt is also possible that you may be missing the USB driver for this device. Please confirm that you have used the same device for development on this machine earlier.", "updateAuthor": { "name": "ragrawal", "key": "ragrawal", "displayName": "Ritu Agrawal", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2014-01-08T06:35:12.000+0000", "updated": "2014-01-08T06:35:12.000+0000" }, { "id": "287214", "author": { "name": "jason919", "key": "jason919", "displayName": "jason hu", "active": true, "timeZone": "America/Chicago" }, "body": "As what I mentioned, it all worked fine before 3.2 update, so my device has no issues, besides, this is a Mac, no need for drivers.\nPlease see attached txt", "updateAuthor": { "name": "jason919", "key": "jason919", "displayName": "jason hu", "active": true, "timeZone": "America/Chicago" }, "created": "2014-01-08T17:39:40.000+0000", "updated": "2014-01-08T17:39:40.000+0000" }, { "id": "287259", "author": { "name": "ragrawal", "key": "ragrawal", "displayName": "Ritu Agrawal", "active": true, "timeZone": "America/Los_Angeles" }, "body": "Can you please run the following command and see if it detects the device : adb devices", "updateAuthor": { "name": "ragrawal", "key": "ragrawal", "displayName": "Ritu Agrawal", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2014-01-08T20:06:54.000+0000", "updated": "2014-01-08T20:06:54.000+0000" }, { "id": "287272", "author": { "name": "jason919", "key": "jason919", "displayName": "jason hu", "active": true, "timeZone": "America/Chicago" }, "body": "yes, it can always detect all my devices. I tried suggested dab kill-server/start-server as well", "updateAuthor": { "name": "jason919", "key": "jason919", "displayName": "jason hu", "active": true, "timeZone": "America/Chicago" }, "created": "2014-01-08T20:39:24.000+0000", "updated": "2014-01-08T20:39:24.000+0000" }, { "id": "287633", "author": { "name": "cbarber", "key": "cbarber", "displayName": "Chris Barber", "active": true, "timeZone": "America/Chicago" }, "body": "Please try running the following at the command line:\n\n{quote}\nadb kill-server\n\nadb devices\n\nti info -t android\n{quote}\n\nIf your device is listed in the \"adb devices\" output, then it's definitely connected.\n\nIf it's connected, verify that the device is listed under the \"Connected Android Devices\" section of the \"ti info\" output. If it's not listed, then this can be caused by a number of things. Here's the most common that comes to mind:\n\n1. Double check that the \"state\" of the connected device is \"device\". If it's not, then your device may be prompting you asking something like \"allow usb debugging?\" Make sure you say OK on the device.\n\n2. If you have more than one Android SDK installed and you tell Titanium to use one, but you have the other Android SDK in your PATH. This will cause conflicts and mess things up.", "updateAuthor": { "name": "cbarber", "key": "cbarber", "displayName": "Chris Barber", "active": true, "timeZone": "America/Chicago" }, "created": "2014-01-10T14:55:45.000+0000", "updated": "2014-01-10T14:55:45.000+0000" }, { "id": "287663", "author": { "name": "jason919", "key": "jason919", "displayName": "jason hu", "active": true, "timeZone": "America/Chicago" }, "body": "thanks for the response. the command line can always detect my devices, my device was unlocked for debugging, since I have been using it for development for over 2 years; I only have android sdk installed; As I said, this all worked fine until I updated to 3.2 studio.", "updateAuthor": { "name": "jason919", "key": "jason919", "displayName": "jason hu", "active": true, "timeZone": "America/Chicago" }, "created": "2014-01-10T17:29:45.000+0000", "updated": "2014-01-10T17:29:45.000+0000" }, { "id": "287679", "author": { "name": "cbarber", "key": "cbarber", "displayName": "Chris Barber", "active": true, "timeZone": "America/Chicago" }, "body": "[~jason919] Hmm, ok. I wonder if this is a OS X Mavericks specific thing. I need more time to test.\n\nWhat device are you trying to use? Maybe we have the same device that I can use to try and reproduce the problem.\n\nIn the meantime, is there another device you can test with?", "updateAuthor": { "name": "cbarber", "key": "cbarber", "displayName": "Chris Barber", "active": true, "timeZone": "America/Chicago" }, "created": "2014-01-10T18:48:26.000+0000", "updated": "2014-01-10T18:48:26.000+0000" }, { "id": "287681", "author": { "name": "jason919", "key": "jason919", "displayName": "jason hu", "active": true, "timeZone": "America/Chicago" }, "body": "I have tested galaxy s3, LG Optimus, Galaxy Note3, Nexus S, Atrix Moto, they all worked before 3.2, now they all can't be detected. BTW, I also tried to create a brand new user account and installed everything from scratch, and still didn't like it.", "updateAuthor": { "name": "jason919", "key": "jason919", "displayName": "jason hu", "active": true, "timeZone": "America/Chicago" }, "created": "2014-01-10T19:01:50.000+0000", "updated": "2014-01-10T19:01:50.000+0000" }, { "id": "287840", "author": { "name": "ragrawal", "key": "ragrawal", "displayName": "Ritu Agrawal", "active": true, "timeZone": "America/Los_Angeles" }, "body": "Moving this ticket to engineering for further diagnosis. ", "updateAuthor": { "name": "ragrawal", "key": "ragrawal", "displayName": "Ritu Agrawal", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2014-01-12T03:20:23.000+0000", "updated": "2014-01-12T03:20:23.000+0000" }, { "id": "309389", "author": { "name": "ingo", "key": "ingo", "displayName": "Ingo Muschenetz", "active": true, "timeZone": "America/Los_Angeles" }, "body": "[~jason919] We believe this would be resolved by upgrading to the latest versions of all the tools. Can you please upgrade to Studio 3.2.3, CLI 3.2.3 and SDK 3.2.3 and see if that fixes the issue?", "updateAuthor": { "name": "ingo", "key": "ingo", "displayName": "Ingo Muschenetz", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2014-06-17T20:27:13.000+0000", "updated": "2014-06-17T20:27:13.000+0000" }, { "id": "320440", "author": { "name": "ingo", "key": "ingo", "displayName": "Ingo Muschenetz", "active": true, "timeZone": "America/Los_Angeles" }, "body": "We're unable to proceed as we need more information. If you are able to provide us more guidance, we'd be happy to take a look.", "updateAuthor": { "name": "ingo", "key": "ingo", "displayName": "Ingo Muschenetz", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2014-08-26T20:44:47.000+0000", "updated": "2014-08-26T20:44:47.000+0000" }, { "id": "320443", "author": { "name": "jason919", "key": "jason919", "displayName": "jason hu", "active": true, "timeZone": "America/Chicago" }, "body": "It was resolved in 3.3 and 3.4.\r\n\r\nthanks for looking into it.", "updateAuthor": { "name": "jason919", "key": "jason919", "displayName": "jason hu", "active": true, "timeZone": "America/Chicago" }, "created": "2014-08-26T20:48:10.000+0000", "updated": "2014-08-26T20:48:10.000+0000" }, { "id": "415425", "author": { "name": "lmorris", "key": "lmorris", "displayName": "Lee Morris", "active": false, "timeZone": "America/Los_Angeles" }, "body": "Closing ticket with reference to the above comment.", "updateAuthor": { "name": "lmorris", "key": "lmorris", "displayName": "Lee Morris", "active": false, "timeZone": "America/Los_Angeles" }, "created": "2017-03-23T21:43:25.000+0000", "updated": "2017-03-23T21:43:25.000+0000" } ], "maxResults": 16, "total": 16, "startAt": 0 } } }