{ "id": "151849", "key": "TIMOB-19688", "fields": { "issuetype": { "id": "1", "description": "A problem which impairs or prevents the functions of the product.", "name": "Bug", "subtask": false }, "project": { "id": "10153", "key": "TIMOB", "name": "Titanium SDK/CLI", "projectCategory": { "id": "10100", "description": "Titanium and related SDKs used in application development", "name": "Client" } }, "fixVersions": [], "resolution": { "id": "7", "description": "", "name": "Invalid" }, "resolutiondate": "2020-01-30T11:01:47.000+0000", "created": "2015-10-08T09:55:50.000+0000", "priority": { "name": "High", "id": "2" }, "labels": [], "versions": [ { "id": "16904", "description": "Release 5.0.2", "name": "Release 5.0.2", "archived": true, "released": true, "releaseDate": "2015-10-01" } ], "issuelinks": [], "assignee": { "name": "cbarber", "key": "cbarber", "displayName": "Chris Barber", "active": true, "timeZone": "America/Chicago" }, "updated": "2020-01-31T11:13:07.000+0000", "status": { "description": "The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.", "name": "Closed", "id": "6", "statusCategory": { "id": 3, "key": "done", "colorName": "green", "name": "Done" } }, "components": [ { "id": "10206", "name": "iOS", "description": "iOS Platform" }, { "id": "10207", "name": "Tooling" } ], "description": "Running titanium project in Xcode is very useful when debuging and using native module.\r\n\r\nBut,\r\nWhen I run titanium app in Xcode, I got the red error screen \"Could not find the file app.js\"\r\n\r\n## Reproduce steps.\r\n- create titanium mobile project (alloy or classic)\r\n- Build your project via Studio or CLI, then close the simulator\r\n- open yourproject/build/iphone/yourproject.xcodeproj in Xcode.\r\n- Build & run the project within Xcode. \r\n- Finally, you got a error message\r\n\r\n\r\n", "attachment": [], "flagged": false, "summary": "\"Could not find the file app.js\" when using Xcode to run app", "creator": { "name": "yomybaby", "key": "yomybaby", "displayName": "Jong Eun Lee", "active": true, "timeZone": "Asia/Tokyo" }, "subtasks": [], "reporter": { "name": "yomybaby", "key": "yomybaby", "displayName": "Jong Eun Lee", "active": true, "timeZone": "Asia/Tokyo" }, "environment": "Titanium 5.0.2 GA\r\nxcode 7.0.1\r\nosx 10.11\r\nios sdk 9.0", "closedSprints": [ { "id": 1177, "state": "closed", "name": "2020 Sprint 2", "startDate": "2020-01-20T17:44:37.733Z", "endDate": "2020-01-31T17:44:00.000Z", "completeDate": "2020-01-31T16:57:44.689Z", "originBoardId": 114 } ], "comment": { "comments": [ { "id": "366255", "author": { "name": "cbarber", "key": "cbarber", "displayName": "Chris Barber", "active": true, "timeZone": "America/Chicago" }, "body": "You must set the Xcode derived data paths (under Prefs > Locations > Derived Data > Advanced) to Custom using {{build/Intermediates}} and {{build/Products}}.\r\n\r\nSecondly, you must never clean the Xcode project.", "updateAuthor": { "name": "cbarber", "key": "cbarber", "displayName": "Chris Barber", "active": true, "timeZone": "America/Chicago" }, "created": "2015-10-08T17:42:22.000+0000", "updated": "2015-10-08T17:42:22.000+0000" }, { "id": "366331", "author": { "name": "yomybaby", "key": "yomybaby", "displayName": "Jong Eun Lee", "active": true, "timeZone": "Asia/Tokyo" }, "body": "Thanks.\r\nAfter setting the Xcode derived data path \"Cusom relative to workspace\", it works.\r\n\r\nAnd, as you mentioned, after cleaning Xcode project (menu Product>clean) it doesn't work again.\r\nHow can I make it works again?\r\n\r\nhttp://docs.appcelerator.com/platform/latest/#!/guide/iOS_Module_Project-section-43288810_iOSModuleProject-LinktheTestApplicationandtheModuleProjects\r\n\r\nWhen developing iOS module and you need to link the Test Application and the Module Projects for debugging,\r\n[step 8 of your guide|http://docs.appcelerator.com/platform/latest/#!/guide/iOS_Module_Project-section-43288810_iOSModuleProject-LinktheTestApplicationandtheModuleProjects] is \"Product > Clean\"\r\n\r\nHow can I do \"Link the Test Application and the Module Projects\"?", "updateAuthor": { "name": "yomybaby", "key": "yomybaby", "displayName": "Jong Eun Lee", "active": true, "timeZone": "Asia/Tokyo" }, "created": "2015-10-09T00:32:40.000+0000", "updated": "2015-10-09T00:32:40.000+0000" }, { "id": "368810", "author": { "name": "maicojc", "key": "maicojc", "displayName": "Maico Cardoso", "active": true, "timeZone": "America/Los_Angeles" }, "body": "I tried it and not have solution, my environment is equal to this case. I don't have ideia that i can do to resolve it. Please fix this bug.", "updateAuthor": { "name": "maicojc", "key": "maicojc", "displayName": "Maico Cardoso", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2015-11-03T11:04:48.000+0000", "updated": "2015-11-03T11:04:48.000+0000" }, { "id": "368831", "author": { "name": "cbarber", "key": "cbarber", "displayName": "Chris Barber", "active": true, "timeZone": "America/Chicago" }, "body": "[~maicojc] Running directly from Xcode is not supported. You can do it, but it's not something that we test or advocate. If you build your Titanium app for the simulator, then you cannot open the Xcode project and build it for device. You cannot clean the project from Xcode. You must set up the derived data paths.", "updateAuthor": { "name": "cbarber", "key": "cbarber", "displayName": "Chris Barber", "active": true, "timeZone": "America/Chicago" }, "created": "2015-11-03T15:09:13.000+0000", "updated": "2015-11-03T15:09:13.000+0000" }, { "id": "368847", "author": { "name": "omorandi", "key": "omorandi", "displayName": "Olivier Morandi", "active": true, "timeZone": "Europe/Berlin" }, "body": "Chris, as far as I remember, the possibility to build directly from Xcode has been supported by Titanium SDK for the last ~5 years or so, and it's quite important for anybody willing to seriously debug native iOS modules. Removing this kind of support will make the life of native iOS module devs harder, unfortunately making it close to the experience of debugging native Android modules, which is far from smooth.", "updateAuthor": { "name": "omorandi", "key": "omorandi", "displayName": "Olivier Morandi", "active": true, "timeZone": "Europe/Berlin" }, "created": "2015-11-03T17:04:17.000+0000", "updated": "2015-11-03T17:04:17.000+0000" }, { "id": "368850", "author": { "name": "cbarber", "key": "cbarber", "displayName": "Chris Barber", "active": true, "timeZone": "America/Chicago" }, "body": "[~omorandi] We've never officially \"supported\" building directly from Xcode. We don't test it. It does work if you know what you're doing.\r\n\r\nI hear you on developing native modules. It's a huge pain, but it is possible.", "updateAuthor": { "name": "cbarber", "key": "cbarber", "displayName": "Chris Barber", "active": true, "timeZone": "America/Chicago" }, "created": "2015-11-03T17:39:24.000+0000", "updated": "2015-11-03T17:39:24.000+0000" }, { "id": "368962", "author": { "name": "maicojc", "key": "maicojc", "displayName": "Maico Cardoso", "active": true, "timeZone": "America/Los_Angeles" }, "body": "Thank you Oliver Morandi and Chris Barber unanswered. I'm creating apps for Titanium since 2011 and always compiled by the simulator Titanuim and then the device by XCode. This is the first time I'm having trouble. As Oliver said, he relied on Titanium as this gives me a native app. I feel for this practice is not the official Appcelerator.", "updateAuthor": { "name": "maicojc", "key": "maicojc", "displayName": "Maico Cardoso", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2015-11-04T10:10:26.000+0000", "updated": "2015-11-04T10:10:44.000+0000" }, { "id": "368987", "author": { "name": "ldebna", "key": "ldebna", "displayName": "Lee Debnam", "active": true, "timeZone": "America/Los_Angeles" }, "body": "I'm having the exact same issue under the same circumstances. One of the reasons we use Titanium here is the ability to have the native code in Xcode so this is a massive issue for us.", "updateAuthor": { "name": "ldebna", "key": "ldebna", "displayName": "Lee Debnam", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2015-11-04T16:26:49.000+0000", "updated": "2015-11-04T16:26:49.000+0000" }, { "id": "368989", "author": { "name": "cbarber", "key": "cbarber", "displayName": "Chris Barber", "active": true, "timeZone": "America/Chicago" }, "body": "[~ldebna] You can build from Xcode, you just can never clean the Xcode project, you must set up the derived data paths, and you only build your app for the same target that the Titanium app was built for (i.e. you can only build for simulator with a simulator build of your Titanium app).", "updateAuthor": { "name": "cbarber", "key": "cbarber", "displayName": "Chris Barber", "active": true, "timeZone": "America/Chicago" }, "created": "2015-11-04T16:52:12.000+0000", "updated": "2015-11-04T16:52:12.000+0000" }, { "id": "369100", "author": { "name": "soumyakantikar", "key": "soumyakantikar", "displayName": "Soumya Kanti Kar", "active": true, "timeZone": "America/Havana" }, "body": "We are getting the same issue when we want to profile the application (from Xcode even after changing the derived sources as specified).\r\n\r\nThe alternative is to run the application from Appcelerator Studio in simulator, then close the application on simulator, launch instruments, select the installed application to debug and then start the recoding button. This will launch the application and start profiling.", "updateAuthor": { "name": "soumyakantikar", "key": "soumyakantikar", "displayName": "Soumya Kanti Kar", "active": true, "timeZone": "America/Havana" }, "created": "2015-11-05T16:04:10.000+0000", "updated": "2015-11-06T01:58:17.000+0000" }, { "id": "370337", "author": { "name": "topener", "key": "topener", "displayName": "Rene Pot", "active": true, "timeZone": "Europe/Berlin" }, "body": "I had issues like this too without using xcode directly, I have never used xcode to compile my apps, I always use Titanium. \r\n\r\nThough, I haven't seen the error in a while, it was with iOS for sure", "updateAuthor": { "name": "topener", "key": "topener", "displayName": "Rene Pot", "active": true, "timeZone": "Europe/Berlin" }, "created": "2015-11-16T11:27:31.000+0000", "updated": "2015-11-16T11:27:31.000+0000" }, { "id": "387505", "author": { "name": "vaughan@lvc.co.uk", "key": "vaughan@lvc.co.uk", "displayName": "Vaughan Barwood", "active": true, "timeZone": "America/Los_Angeles" }, "body": "I have been using this process for 3-4 years now and have only experienced this bug this week. I have tried a lot of work arounds but no joy until now. \r\n\r\nMy issue is trying to supply an xCode project to a client. Here is my fix:\r\n\r\n* Build your project via Studio for \"Distribute - Apple iTunes Store\" or \"Distribute - AD Hoc/Enterprise\"\r\n* Goto 'yourproject/build/iphone/' using Finder\r\n* If there is an 'assets' folder. Deletes it's contents. If there isn't create one (yourproject/build/iphone/assets')\r\n* Copy from your Titanium projects 'Resources' folder all JS files (keep any folder structures you have used to organise). Obviously include you app.js file.\r\n* Within the 'yourproject/build/iphone/lib' folder replace the alias's with the originals. These can be found by right clicking and selecting 'Show original'\r\n* Open yourproject/build/iphone/yourproject.xcodeproj in Xcode.\r\n* Build & run the project within Xcode\r\n\r\nNow it should build/run not only on your machine but also a teammates or clients.\r\n\r\nEDIT: Build your project via Studio for \"Distribute - Apple iTunes Store\" or \"Distribute - AD Hoc/Enterprise\"", "updateAuthor": { "name": "vaughan@lvc.co.uk", "key": "vaughan@lvc.co.uk", "displayName": "Vaughan Barwood", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2016-06-03T11:52:37.000+0000", "updated": "2016-06-03T15:36:04.000+0000" }, { "id": "387506", "author": { "name": "topener", "key": "topener", "displayName": "Rene Pot", "active": true, "timeZone": "Europe/Berlin" }, "body": "So far I've only been able to reproduce this when the original project was build using LiveView.", "updateAuthor": { "name": "topener", "key": "topener", "displayName": "Rene Pot", "active": true, "timeZone": "Europe/Berlin" }, "created": "2016-06-03T11:53:54.000+0000", "updated": "2016-06-03T11:53:54.000+0000" }, { "id": "391816", "author": { "name": "a.marcone", "key": "a.marcone", "displayName": "Alberto Marcone", "active": true, "timeZone": "Europe/Berlin" }, "body": "none of the workarounds works for us.", "updateAuthor": { "name": "a.marcone", "key": "a.marcone", "displayName": "Alberto Marcone", "active": true, "timeZone": "Europe/Berlin" }, "created": "2016-07-28T12:38:33.000+0000", "updated": "2016-07-28T12:38:33.000+0000" }, { "id": "391817", "author": { "name": "vaughan@lvc.co.uk", "key": "vaughan@lvc.co.uk", "displayName": "Vaughan Barwood", "active": true, "timeZone": "America/Los_Angeles" }, "body": "@Alberto if you are really stuck and need support, ping me an email (vaughan@onefoursix.digital). We have been having to use a workaround for a few weeks now, but our solution does work and I'm happy to help. ", "updateAuthor": { "name": "vaughan@lvc.co.uk", "key": "vaughan@lvc.co.uk", "displayName": "Vaughan Barwood", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2016-07-28T12:50:57.000+0000", "updated": "2016-07-28T12:50:57.000+0000" }, { "id": "399059", "author": { "name": "drhoare", "key": "drhoare", "displayName": "david hoare", "active": true, "timeZone": "America/New_York" }, "body": "Hi,\r\nWe've been having a heck of a time with this issue...\r\nNow I'm getting an \"undefined is not an object\" error when trying to simulate the app via the xCode package after building with titanium, despite adding the resources folder and original lib files, as Vaughan recommended... \r\nVaughan - were there any other steps you took to solve your problem?\r\n\r\nIt appears, by the error that it's loading the app.js file, but bugging out on a variable assignment: vars.app_screenshot. In our code, the \"vars\" object is read from a json config file located in a subfolder of the resources folder... it's not specifying a file-read error, but maybe it's not finding that file, hence the variable error? Any ideas, or even how to go about testing it?\r\n\r\nThanks in advance for any light you might be able to shine on this :-)\r\n\r\n\r\n{{[DEBUG] Reading stylesheet from: /Users/davidhoare/Library/Developer/CoreSimulator/Devices/19C2CCD9-7970-48CD-88B8-20A5ED3B444A/data/Containers/Bundle/Application/4230EEB8-4383-4D79-A1FB-A7E2D2233F51/test_func3.app/stylesheet.plist\r\n\r\n[INFO] test_func3/51 (5.4.0.4ba4c0a)\r\n\r\n[DEBUG] Loading: /Users/davidhoare/Library/Developer/CoreSimulator/Devices/19C2CCD9-7970-48CD-88B8-20A5ED3B444A/data/Containers/Bundle/Application/4230EEB8-4383-4D79-A1FB-A7E2D2233F51/test_func3.app/app.js, Resource: app_js\r\n\r\n[DEBUG] Loading: /Users/davidhoare/Library/Developer/CoreSimulator/Devices/19C2CCD9-7970-48CD-88B8-20A5ED3B444A/data/Containers/Bundle/Application/4230EEB8-4383-4D79-A1FB-A7E2D2233F51/test_func3.app/_app_props_.json, Resource: _app_props__json\r\n\r\n[ERROR] Script Error {\r\n\r\n column = 44;\r\n\r\n line = 148;\r\n\r\n message = \"undefined is not an object (evaluating 'vars.app_splashscreen')\";\r\n\r\n sourceURL = \"file:///Users/davidhoare/Library/Developer/CoreSimulator/Devices/19C2CCD9-7970-48CD-88B8-20A5ED3B444A/data/Containers/Bundle/Application/4230EEB8-4383-4D79-A1FB-A7E2D2233F51/test_func3.app/app.js\";\r\n\r\n stack = \"startup@file:///Users/davidhoare/Library/Developer/CoreSimulator/Devices/19C2CCD9-7970-48CD-88B8-20A5ED3B444A/data/Containers/Bundle/Application/4230EEB8-4383-4D79-A1FB-A7E2D2233F51/test_func3.app/app.js:148:44\\nglobal code@file:///Users/davidhoare/Library/Developer/CoreSimulator/Devices/19C2CCD9-7970-48CD-88B8-20A5ED3B444A/data/Containers/Bundle/Application/4230EEB8-4383-4D79-A1FB-A7E2D2233F51/test_func3.app/app.js:91:9\";\r\n\r\n}\r\n\r\n[ERROR] Application received error: undefined is not an object (evaluating 'vars.app_splashscreen') at app.js (line 148)\r\n\r\n[DEBUG] Application booted in 161.387026 ms}}", "updateAuthor": { "name": "drhoare", "key": "drhoare", "displayName": "david hoare", "active": true, "timeZone": "America/New_York" }, "created": "2016-10-17T03:17:01.000+0000", "updated": "2016-10-17T03:17:01.000+0000" }, { "id": "399072", "author": { "name": "vaughan@lvc.co.uk", "key": "vaughan@lvc.co.uk", "displayName": "Vaughan Barwood", "active": true, "timeZone": "America/Los_Angeles" }, "body": "Without seeing the project I don't know what to suggest. Could you screenshot the directory for the whole xCode project that might help me spot something. Alternatively, drop me a private message and I may be able to help. ", "updateAuthor": { "name": "vaughan@lvc.co.uk", "key": "vaughan@lvc.co.uk", "displayName": "Vaughan Barwood", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2016-10-17T07:41:22.000+0000", "updated": "2016-10-17T07:41:22.000+0000" }, { "id": "419257", "author": { "name": "mike@warnes.com", "key": "mike@warnes.com", "displayName": "michael warnes", "active": true, "timeZone": "Europe/London" }, "body": "please fix this and publish any information", "updateAuthor": { "name": "mike@warnes.com", "key": "mike@warnes.com", "displayName": "michael warnes", "active": true, "timeZone": "Europe/London" }, "created": "2017-05-07T18:39:48.000+0000", "updated": "2017-05-07T18:39:48.000+0000" }, { "id": "419277", "author": { "name": "cbarber", "key": "cbarber", "displayName": "Chris Barber", "active": true, "timeZone": "America/Chicago" }, "body": "[~mike@warnes.com] As stated above:\r\n\r\n{quote}\r\nWe've never officially \"supported\" building directly from Xcode. We don't test it. It does work if you know what you're doing.\r\n{quote}\r\n\r\n{quote}\r\nYou can build from Xcode, you just can never clean the Xcode project, you must set up the derived data paths, and you only build your app for the same target that the Titanium app was built for (i.e. you can only build for simulator with a simulator build of your Titanium app).\r\n{quote}", "updateAuthor": { "name": "cbarber", "key": "cbarber", "displayName": "Chris Barber", "active": true, "timeZone": "America/Chicago" }, "created": "2017-05-08T12:30:01.000+0000", "updated": "2017-05-08T12:30:01.000+0000" }, { "id": "419278", "author": { "name": "mike@warnes.com", "key": "mike@warnes.com", "displayName": "michael warnes", "active": true, "timeZone": "Europe/London" }, "body": "well I've got no choice because I'm getting a iOS: Ad-hoc build fails with 'Invalid \"--pp-uuid\" value' error consistently as described in TIMOB16325, so basically I'm completely stuck", "updateAuthor": { "name": "mike@warnes.com", "key": "mike@warnes.com", "displayName": "michael warnes", "active": true, "timeZone": "Europe/London" }, "created": "2017-05-08T12:35:45.000+0000", "updated": "2017-05-08T12:35:45.000+0000" }, { "id": "419279", "author": { "name": "mike@warnes.com", "key": "mike@warnes.com", "displayName": "michael warnes", "active": true, "timeZone": "Europe/London" }, "body": "with all due respect, cutting and pasting previous comments is not great sorry", "updateAuthor": { "name": "mike@warnes.com", "key": "mike@warnes.com", "displayName": "michael warnes", "active": true, "timeZone": "Europe/London" }, "created": "2017-05-08T12:38:20.000+0000", "updated": "2017-05-08T12:38:20.000+0000" }, { "id": "419282", "author": { "name": "cbarber", "key": "cbarber", "displayName": "Chris Barber", "active": true, "timeZone": "America/Chicago" }, "body": "[~mike@warnes.com] In order to better help you, please give us some details as to how you encountered this error.\r\n* Are you building from Appcelerator Studio or the CLI?\r\n* What version of Titanium SDK?\r\n* What version of Appcelerator Studio?\r\n* What do the trace level logs say?\r\n* What version of iOS SDK?\r\n* What command was run to build the app?\r\n* What does {{appc ti info}} say?\r\n\r\nIf you want, I'd be happy to help you further on https://ti-slack.slack.com.", "updateAuthor": { "name": "cbarber", "key": "cbarber", "displayName": "Chris Barber", "active": true, "timeZone": "America/Chicago" }, "created": "2017-05-08T12:46:34.000+0000", "updated": "2017-05-08T12:46:34.000+0000" }, { "id": "419284", "author": { "name": "mike@warnes.com", "key": "mike@warnes.com", "displayName": "michael warnes", "active": true, "timeZone": "Europe/London" }, "body": "that would be great, I can't get onto that slack channel because it says i'm not a member?\r\n\r\n Are you building from Appcelerator Studio or the CLI? - studio\r\n What version of Titanium SDK? - 6.04GA\r\n What version of Appcelerator Studio? Appcelerator Studio\t4.8.1.201612050850-05122016085155\t\r\n What do the trace level logs say? [\"titanium\"]\r\n2017-05-08T12:53:15.294Z | TRACE | Attempting to load session info from config file\r\n2017-05-08T12:53:15.296Z | TRACE | check if session is invalidated\r\n2017-05-08T12:53:15.513Z | TRACE | refresh session expiry to: 1494852795375\r\n2017-05-08T12:53:15.514Z | TRACE | session expiry 1494852795375 false\r\n2017-05-08T12:53:15.514Z | TRACE | session already loaded in opts.session\r\n2017-05-08T12:53:15.516Z | DEBUG | Titanium Downloads Last Checked: 1494170092842\r\n[ERROR] : Invalid \"--pp-uuid\" value \"63169b73-5868-4080-9671-d34ce128c458\"\r\nFor help, run: titanium.js help build\r\n\r\n What version of iOS SDK?\r\n What command was run to build the app? using the publish command\r\n What does appc ti info say? - will attach once I can work out how\r\n\r\n", "updateAuthor": { "name": "mike@warnes.com", "key": "mike@warnes.com", "displayName": "michael warnes", "active": true, "timeZone": "Europe/London" }, "created": "2017-05-08T12:57:19.000+0000", "updated": "2017-05-08T12:57:19.000+0000" }, { "id": "419286", "author": { "name": "vaughan@lvc.co.uk", "key": "vaughan@lvc.co.uk", "displayName": "Vaughan Barwood", "active": true, "timeZone": "America/Los_Angeles" }, "updateAuthor": { "name": "vaughan@lvc.co.uk", "key": "vaughan@lvc.co.uk", "displayName": "Vaughan Barwood", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2017-05-08T13:23:08.000+0000", "updated": "2017-05-08T13:23:08.000+0000" }, { "id": "419287", "author": { "name": "mike@warnes.com", "key": "mike@warnes.com", "displayName": "michael warnes", "active": true, "timeZone": "Europe/London" }, "body": "all sorted, it was my fault because I had not created an ad-hoc provisioning profile, I had created a distribution profile. Chris helped me to realise that by asking for the output from ti info.\r\n\r\nI extremely grateful for your help, thank you very much", "updateAuthor": { "name": "mike@warnes.com", "key": "mike@warnes.com", "displayName": "michael warnes", "active": true, "timeZone": "Europe/London" }, "created": "2017-05-08T13:27:22.000+0000", "updated": "2017-05-08T13:27:22.000+0000" }, { "id": "432781", "author": { "name": "topener", "key": "topener", "displayName": "Rene Pot", "active": true, "timeZone": "Europe/Berlin" }, "body": "I'm guessing this ticket can be closed then, as the issue is resolved by itself", "updateAuthor": { "name": "topener", "key": "topener", "displayName": "Rene Pot", "active": true, "timeZone": "Europe/Berlin" }, "created": "2018-01-05T10:50:50.000+0000", "updated": "2018-01-05T10:50:50.000+0000" }, { "id": "453970", "author": { "name": "ssaddique", "key": "ssaddique", "displayName": "Sohail Saddique", "active": true, "timeZone": "Europe/London" }, "body": "Ticket closed.", "updateAuthor": { "name": "ssaddique", "key": "ssaddique", "displayName": "Sohail Saddique", "active": true, "timeZone": "Europe/London" }, "created": "2020-01-31T11:13:00.000+0000", "updated": "2020-01-31T11:13:00.000+0000" } ], "maxResults": 27, "total": 27, "startAt": 0 } } }