{ "id": "154745", "key": "TIMOB-20359", "fields": { "issuetype": { "id": "1", "description": "A problem which impairs or prevents the functions of the product.", "name": "Bug", "subtask": false }, "project": { "id": "10153", "key": "TIMOB", "name": "Titanium SDK/CLI", "projectCategory": { "id": "10100", "description": "Titanium and related SDKs used in application development", "name": "Client" } }, "fixVersions": [], "resolution": { "id": "5", "description": "All attempts at reproducing this issue failed, or not enough information was available to reproduce the issue. Reading the code produces no clues as to why this behavior would occur. If more information appears later, please reopen the issue.", "name": "Cannot Reproduce" }, "resolutiondate": "2016-02-11T16:16:11.000+0000", "created": "2016-02-04T12:50:38.000+0000", "priority": { "name": "Critical", "id": "1" }, "labels": [], "versions": [], "issuelinks": [], "assignee": { "name": "hknoechel", "key": "hansknoechel", "displayName": "Hans Knöchel", "active": true, "timeZone": "Europe/Berlin" }, "updated": "2016-02-11T16:19:38.000+0000", "status": { "description": "The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.", "name": "Closed", "id": "6", "statusCategory": { "id": 3, "key": "done", "colorName": "green", "name": "Done" } }, "components": [], "description": "h3. Steps to Reproduce\nBuilding with SDK 5.2.0\n\nh3. Actual Result\nTi.Platform.displayCaps.platformWidth shows 320\n\nh3. Expected Result\nTi.Platform.displayCaps.platformWidth should give 375", "attachment": [ { "id": "58144", "filename": ".log", "author": { "name": "heggern", "key": "heggern", "displayName": "Øyvind Heggernes", "active": true, "timeZone": "Europe/Oslo" }, "created": "2016-02-04T12:50:44.000+0000", "size": 623289, "mimeType": "text/plain" }, { "id": "58145", "filename": "diagnostic3166540190432402948.log", "author": { "name": "heggern", "key": "heggern", "displayName": "Øyvind Heggernes", "active": true, "timeZone": "Europe/Oslo" }, "created": "2016-02-04T12:50:50.000+0000", "size": 104037, "mimeType": "text/plain" } ], "flagged": false, "summary": "iOS: iPhone 6 platformWidth invalid", "creator": { "name": "heggern", "key": "heggern", "displayName": "Øyvind Heggernes", "active": true, "timeZone": "Europe/Oslo" }, "subtasks": [], "reporter": { "name": "heggern", "key": "heggern", "displayName": "Øyvind Heggernes", "active": true, "timeZone": "Europe/Oslo" }, "environment": null, "comment": { "comments": [ { "id": "376203", "author": { "name": "hknoechel", "key": "hansknoechel", "displayName": "Hans Knöchel", "active": true, "timeZone": "Europe/Berlin" }, "body": "[~heggern] Can you please provide more infos? Does it only happen on the device or the simulator? Which iOS do you test with? The attached logs are studio logs, no app logs, so we cannot get much information from there.", "updateAuthor": { "name": "hknoechel", "key": "hansknoechel", "displayName": "Hans Knöchel", "active": true, "timeZone": "Europe/Berlin" }, "created": "2016-02-07T20:17:40.000+0000", "updated": "2016-02-07T20:17:40.000+0000" }, { "id": "376205", "author": { "name": "heggern", "key": "heggern", "displayName": "Øyvind Heggernes", "active": true, "timeZone": "Europe/Oslo" }, "body": "It happens both on the device (several devices) and on the simulator.\r\nTested with iOS 9.2. \r\n\r\nAll splash screens are present and with the correct file name.", "updateAuthor": { "name": "heggern", "key": "heggern", "displayName": "Øyvind Heggernes", "active": true, "timeZone": "Europe/Oslo" }, "created": "2016-02-07T22:12:56.000+0000", "updated": "2016-02-07T22:12:56.000+0000" }, { "id": "376228", "author": { "name": "hknoechel", "key": "hansknoechel", "displayName": "Hans Knöchel", "active": true, "timeZone": "Europe/Berlin" }, "body": "Please attach an example project which we can run. The {{Ti.Platform.displayCaps}} properties are definitely working and haven't been touched for years. Also I'm not sure how the splashscreen related to the above mentioned properties. Please give us some more context. AND: Does everyting work in 5.1.2.GA?", "updateAuthor": { "name": "hknoechel", "key": "hansknoechel", "displayName": "Hans Knöchel", "active": true, "timeZone": "Europe/Berlin" }, "created": "2016-02-08T14:10:34.000+0000", "updated": "2016-02-08T14:11:04.000+0000" }, { "id": "376625", "author": { "name": "heggern", "key": "heggern", "displayName": "Øyvind Heggernes", "active": true, "timeZone": "Europe/Oslo" }, "body": "Hi. \r\n\r\nI don't its something wrong with the platform width. When building with 5.2.0 I don't get the iPhone 6 resolution, but the iPhone 5 resolution. It looks just like the app is in a zoom view. \r\n\r\nMost likely the 5.2.0 build ignores the splash file for iPhone 6. Or looking for another name ", "updateAuthor": { "name": "heggern", "key": "heggern", "displayName": "Øyvind Heggernes", "active": true, "timeZone": "Europe/Oslo" }, "created": "2016-02-11T16:13:58.000+0000", "updated": "2016-02-11T16:13:58.000+0000" }, { "id": "376626", "author": { "name": "hknoechel", "key": "hansknoechel", "displayName": "Hans Knöchel", "active": true, "timeZone": "Europe/Berlin" }, "body": "I tested the issue with the latest 5_2_X branch and iOS 8.3, 8.4, 9.0 and 9.2. It is not reproducible, so we are closing this issue for now. If you have a reproducible test case, feel free to comment and we will take a closer look again.", "updateAuthor": { "name": "hknoechel", "key": "hansknoechel", "displayName": "Hans Knöchel", "active": true, "timeZone": "Europe/Berlin" }, "created": "2016-02-11T16:15:47.000+0000", "updated": "2016-02-11T16:15:47.000+0000" }, { "id": "376627", "author": { "name": "hknoechel", "key": "hansknoechel", "displayName": "Hans Knöchel", "active": true, "timeZone": "Europe/Berlin" }, "body": "Commented above just as you answered. Your issue is (very) known to be caused by invalid file names / dimensions of your splash screens. Please create an empty project and compare the sizes and file names with your ones and export the splash screens again to make your its not caused by an alpha channel / file format issue.", "updateAuthor": { "name": "hknoechel", "key": "hansknoechel", "displayName": "Hans Knöchel", "active": true, "timeZone": "Europe/Berlin" }, "created": "2016-02-11T16:19:38.000+0000", "updated": "2016-02-11T16:19:38.000+0000" } ], "maxResults": 7, "total": 7, "startAt": 0 } } }