{
	"id": "161632",
	"key": "TIMOB-23617",
	"fields": {
		"issuetype": {
			"id": "7",
			"description": "gh.issue.story.desc",
			"name": "Story",
			"subtask": false
		},
		"project": {
			"id": "10153",
			"key": "TIMOB",
			"name": "Titanium SDK/CLI",
			"projectCategory": {
				"id": "10100",
				"description": "Titanium and related SDKs used in application development",
				"name": "Client"
			}
		},
		"fixVersions": [],
		"resolution": {
			"id": "1",
			"description": "A fix for this issue is checked into the tree and tested.",
			"name": "Fixed"
		},
		"resolutiondate": "2018-12-11T22:51:53.000+0000",
		"created": "2016-07-09T05:05:42.000+0000",
		"priority": {
			"name": "None",
			"id": "6"
		},
		"labels": [],
		"versions": [],
		"issuelinks": [],
		"assignee": null,
		"updated": "2018-12-11T22:51:53.000+0000",
		"status": {
			"description": "The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.",
			"name": "Closed",
			"id": "6",
			"statusCategory": {
				"id": 3,
				"key": "done",
				"colorName": "green",
				"name": "Done"
			}
		},
		"components": [],
		"description": "Customer get the following problem, One specific device (belong to a their client) get incompatible problem when try to download app from google store. (attached screen)\r\n\r\nBut I can't find any reason why, they did no use any <user-feature> tage. \r\n\r\nPlease help to address this, or and idea will be help. (attached tiapp.xml file and Androidmanifest.XML file in case)\r\n\r\nDevice Info\r\nModel: Vodacom Smart Kicka\r\nLocation:  South Africa\r\nAndroid version: Android 4.4 Kitkat",
		"attachment": [
			{
				"id": "59745",
				"filename": "AndroidManifest.xml",
				"author": {
					"name": "sliang",
					"key": "sliang",
					"displayName": "Shuo Liang",
					"active": true,
					"timeZone": "Asia/Harbin"
				},
				"created": "2016-07-09T05:09:03.000+0000",
				"size": 3882,
				"mimeType": "text/xml"
			},
			{
				"id": "59746",
				"filename": "Screenshot_2016-06-29-10-25-45.png",
				"author": {
					"name": "sliang",
					"key": "sliang",
					"displayName": "Shuo Liang",
					"active": true,
					"timeZone": "Asia/Harbin"
				},
				"created": "2016-07-09T05:08:42.000+0000",
				"size": 80819,
				"mimeType": "image/png"
			},
			{
				"id": "59744",
				"filename": "tiapp.xml",
				"author": {
					"name": "sliang",
					"key": "sliang",
					"displayName": "Shuo Liang",
					"active": true,
					"timeZone": "Asia/Harbin"
				},
				"created": "2016-07-09T05:09:03.000+0000",
				"size": 9728,
				"mimeType": "text/xml"
			}
		],
		"flagged": false,
		"summary": "One specific device get incompatible problem",
		"creator": {
			"name": "sliang",
			"key": "sliang",
			"displayName": "Shuo Liang",
			"active": true,
			"timeZone": "Asia/Harbin"
		},
		"subtasks": [],
		"reporter": {
			"name": "sliang",
			"key": "sliang",
			"displayName": "Shuo Liang",
			"active": true,
			"timeZone": "Asia/Harbin"
		},
		"environment": null,
		"comment": {
			"comments": [
				{
					"id": "390219",
					"author": {
						"name": "msamah",
						"key": "msamah",
						"displayName": "Ashraf Abu",
						"active": false,
						"timeZone": "Asia/Singapore"
					},
					"body": "[~sliang] Could you provide more device info? Eg. Exact Model number etc etc. \r\n\r\nAlso what settings or restrictions did they put in their Google Play store? Certain settings might prevent a user from downloading an app as well. eg Country restriction, etc etc.",
					"updateAuthor": {
						"name": "msamah",
						"key": "msamah",
						"displayName": "Ashraf Abu",
						"active": false,
						"timeZone": "Asia/Singapore"
					},
					"created": "2016-07-09T14:08:56.000+0000",
					"updated": "2016-07-09T14:09:14.000+0000"
				},
				{
					"id": "390249",
					"author": {
						"name": "msamah",
						"key": "msamah",
						"displayName": "Ashraf Abu",
						"active": false,
						"timeZone": "Asia/Singapore"
					},
					"body": "Assuming that there isn't anything wrong with the settings as well as the phone, perhaps that particular device is in a weird state.\r\n\r\nhttp://stackoverflow.com/a/25738830/6207774\r\n{quote}\r\nTry clearing data from download manager (settings-apps-all) and play store, then remove your google account, then go to play store and it will ask you to link your account after that try downloading the app. (That worked for me).\r\n{quote}\r\n\r\nWithout more information and a way to reproduce it, I can only give an educated guess. Please try the suggestion in the quote above.",
					"updateAuthor": {
						"name": "msamah",
						"key": "msamah",
						"displayName": "Ashraf Abu",
						"active": false,
						"timeZone": "Asia/Singapore"
					},
					"created": "2016-07-11T03:04:27.000+0000",
					"updated": "2016-07-11T03:04:27.000+0000"
				}
			],
			"maxResults": 3,
			"total": 3,
			"startAt": 0
		}
	}
}