{ "id": "169680", "key": "TIMOB-25215", "fields": { "issuetype": { "id": "1", "description": "A problem which impairs or prevents the functions of the product.", "name": "Bug", "subtask": false }, "project": { "id": "10153", "key": "TIMOB", "name": "Titanium SDK/CLI", "projectCategory": { "id": "10100", "description": "Titanium and related SDKs used in application development", "name": "Client" } }, "fixVersions": [], "resolution": { "id": "11", "description": "Is not a bug in our product", "name": "Not Our Bug" }, "resolutiondate": "2017-09-01T14:02:36.000+0000", "created": "2017-09-01T02:46:04.000+0000", "priority": { "name": "High", "id": "2" }, "labels": [], "versions": [], "issuelinks": [], "assignee": { "name": "hknoechel", "key": "hansknoechel", "displayName": "Hans Knöchel", "active": true, "timeZone": "Europe/Berlin" }, "updated": "2017-09-01T14:02:42.000+0000", "status": { "description": "The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.", "name": "Closed", "id": "6", "statusCategory": { "id": 3, "key": "done", "colorName": "green", "name": "Done" } }, "components": [ { "id": "10206", "name": "iOS", "description": "iOS Platform" } ], "description": "h6.Reproduce\r\n1. Run the following simple code in a classic project on a iOS 8 device.\r\n{code}\r\nvar win = Ti.UI.createWindow({\r\n\tbackgroundColor : 'white',\r\n\ttitle : 'sample'\r\n});\r\nvar lbl = Ti.UI.createLabel({\r\n\ttext : 'click to view doc viewer'\r\n});\r\nlbl.addEventListener('click', function() {\r\n\tvar docViewer = Ti.UI.iOS.createDocumentViewer();\r\n\tdocViewer.url = 'test.pdf';\r\n\tdocViewer.show();\r\n\t\r\n});\r\nwin.add(lbl);\r\nwin.open();\r\n{code}\r\n\r\nh6.Problem\r\nGet empty screen without any done button\r\n\r\nh6.Note\r\n1. It is working well on iOS 9 and above device\r\n2. It is working well on iOS 8.4 simulator.\r\n3. Seems problem is only happened on iOS 8 real device.", "attachment": [ { "id": "63158", "filename": "test.pdf", "author": { "name": "sliang", "key": "sliang", "displayName": "Shuo Liang", "active": true, "timeZone": "Asia/Harbin" }, "created": "2017-09-01T02:45:20.000+0000", "size": 317086, "mimeType": "application/pdf" } ], "flagged": false, "summary": "DocumentViewer: Not working well only on iOS 8 devices", "creator": { "name": "sliang", "key": "sliang", "displayName": "Shuo Liang", "active": true, "timeZone": "Asia/Harbin" }, "subtasks": [], "reporter": { "name": "sliang", "key": "sliang", "displayName": "Shuo Liang", "active": true, "timeZone": "Asia/Harbin" }, "environment": null, "closedSprints": [ { "id": 944, "state": "closed", "name": "2017 Sprint 18 SDK", "startDate": "2017-08-27T21:13:39.311Z", "endDate": "2017-09-10T21:13:00.000Z", "completeDate": "2017-09-10T21:24:16.435Z", "originBoardId": 114 } ], "comment": { "comments": [ { "id": "427479", "author": { "name": "hknoechel", "key": "hansknoechel", "displayName": "Hans Knöchel", "active": true, "timeZone": "Europe/Berlin" }, "body": "Investigating today!", "updateAuthor": { "name": "hknoechel", "key": "hansknoechel", "displayName": "Hans Knöchel", "active": true, "timeZone": "Europe/Berlin" }, "created": "2017-09-01T08:59:34.000+0000", "updated": "2017-09-01T08:59:34.000+0000" }, { "id": "427504", "author": { "name": "sliang", "key": "sliang", "displayName": "Shuo Liang", "active": true, "timeZone": "Asia/Harbin" }, "body": "[~hknoechel]. It seems a problem to customer's device. We can close that now.", "updateAuthor": { "name": "sliang", "key": "sliang", "displayName": "Shuo Liang", "active": true, "timeZone": "Asia/Harbin" }, "created": "2017-09-01T13:59:42.000+0000", "updated": "2017-09-01T13:59:42.000+0000" }, { "id": "427505", "author": { "name": "hknoechel", "key": "hansknoechel", "displayName": "Hans Knöchel", "active": true, "timeZone": "Europe/Berlin" }, "body": "Yeah, I was actually unable to reproduce it. Does it work on that device now? Closing ...", "updateAuthor": { "name": "hknoechel", "key": "hansknoechel", "displayName": "Hans Knöchel", "active": true, "timeZone": "Europe/Berlin" }, "created": "2017-09-01T14:02:07.000+0000", "updated": "2017-09-01T14:02:07.000+0000" } ], "maxResults": 3, "total": 3, "startAt": 0 } } }