{
	"id": "170689",
	"key": "TIMOB-25638",
	"fields": {
		"issuetype": {
			"id": "1",
			"description": "A problem which impairs or prevents the functions of the product.",
			"name": "Bug",
			"subtask": false
		},
		"project": {
			"id": "10153",
			"key": "TIMOB",
			"name": "Titanium SDK/CLI",
			"projectCategory": {
				"id": "10100",
				"description": "Titanium and related SDKs used in application development",
				"name": "Client"
			}
		},
		"fixVersions": [],
		"resolution": {
			"id": "5",
			"description": "All attempts at reproducing this issue failed, or not enough information was available to reproduce the issue. Reading the code produces no clues as to why this behavior would occur. If more information appears later, please reopen the issue.",
			"name": "Cannot Reproduce"
		},
		"resolutiondate": "2018-01-10T14:44:30.000+0000",
		"created": "2017-12-28T16:03:50.000+0000",
		"priority": {
			"name": "Critical",
			"id": "1"
		},
		"labels": [
			"video"
		],
		"versions": [
			{
				"id": "17609",
				"description": "",
				"name": "Release 7.0.0",
				"archived": false,
				"released": true,
				"releaseDate": "2017-12-07"
			}
		],
		"issuelinks": [],
		"assignee": {
			"name": "vijaysingh",
			"key": "vijaysingh",
			"displayName": "Vijay Singh",
			"active": true,
			"timeZone": "America/Los_Angeles"
		},
		"updated": "2018-01-10T14:45:18.000+0000",
		"status": {
			"description": "A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.",
			"name": "Resolved",
			"id": "5",
			"statusCategory": {
				"id": 3,
				"key": "done",
				"colorName": "green",
				"name": "Done"
			}
		},
		"components": [
			{
				"id": "10206",
				"name": "iOS",
				"description": "iOS Platform"
			}
		],
		"description": "I'm trying to get video thumbnail using the below snippet code, but requestThumbnailImagesAtTimes doesn't call the callback at all on iOS, while it works on android.\r\n\r\nrequestThumbnailImagesAtTimes, is used on a local video, I tried bot to set the URL, or media but doesn't seem to work.\r\n\r\n\r\n{code:javascript}\r\n\r\nfunction openIOSVideoGallery() {\r\n    Titanium.Media.openPhotoGallery({\r\n        success: function (e) {\r\n            if (e.success && e.mediaType == Titanium.Media.MEDIA_TYPE_VIDEO)\r\n                getVideoThumbnail(e.media).then(function (success) {\r\n                    //On Thumbnail Success\r\n                }).catch(function (error) {\r\n                    //On Thumbnail Error\r\n                });\r\n        },\r\n        cancel: function (e) {\r\n            console.log(e);\r\n        },\r\n        error: function (e) {\r\n            console.log(e);\r\n        },\r\n        mediaTypes: [Ti.Media.MEDIA_TYPE_VIDEO]\r\n    });\r\n}\r\n\r\nfunction getVideoThumbnail(video) {\r\n    return new Promise(function (resolve, reject) {\r\n            Titanium.Media.createVideoPlayer({\r\n                height: dpToPixel(100),\r\n                url: video.nativePath,\r\n                scalingMode: Ti.Media.VIDEO_SCALING_ASPECT_FILL,\r\n                width: dpToPixel(100)\r\n            }).requestThumbnailImagesAtTimes([0], Titanium.Media.VIDEO_TIME_OPTION_NEAREST_KEYFRAME, function (e) {\r\n                if (e.success) {\r\n                    resolve({\r\n                        thumbnail: e.image,\r\n                        media: video\r\n                    });\r\n                } else {\r\n                    reject({\r\n                        error: e.error,\r\n                        media: video\r\n                    });\r\n                }\r\n            });\r\n    });\r\n}\r\n{code}\r\n",
		"attachment": [],
		"flagged": false,
		"summary": "iOS: Callback of requestThumbnailImagesAtTimes is not fired",
		"creator": {
			"name": "malhajj",
			"key": "malhajj",
			"displayName": "Mohamad Alhajj ",
			"active": true,
			"timeZone": "America/Los_Angeles"
		},
		"subtasks": [],
		"reporter": {
			"name": "malhajj",
			"key": "malhajj",
			"displayName": "Mohamad Alhajj ",
			"active": true,
			"timeZone": "America/Los_Angeles"
		},
		"environment": "Node.js\r\n  ✓  node               installed (v5.2.0)\r\n  ✓  npm                installed (v3.3.12)\r\n\r\nTitanium CLI\r\n  ✓  cli                bleeding edge (v5.0.14)\r\n\r\nTitanium CLI Dependencies\r\n  ✓  adm-zip            up-to-date (v0.4.7)\r\n  ✓  async              up-to-date (v2.1.2)\r\n  ✓  colors             up-to-date (v1.1.2)\r\n  ✓  fields             up-to-date (v0.1.24)\r\n  ✓  fs-extra           up-to-date (v2.1.2)\r\n  ✓  humanize           up-to-date (v0.0.9)\r\n  ✓  longjohn           up-to-date (v0.2.11)\r\n  ✓  moment             up-to-date (v2.16.0)\r\n  ✓  node-appc          up-to-date (v0.2.41)\r\n  ✓  request            up-to-date (v2.79.0)\r\n  ✓  semver             up-to-date (v5.3.0)\r\n  ✓  sprintf            up-to-date (v0.1.5)\r\n  ✓  temp               up-to-date (v0.8.3)\r\n  ✓  winston            up-to-date (v1.1.2)\r\n\r\nTitanium SDK\r\n  ✓  latest sdk         installed (v6.3.0.GA)\r\n  ✓  selected sdk       up-to-date (v6.3.0.GA)\r\n\r\nMac OS X Environment\r\n  ✓  CLI Tools          installed\r\n\r\niOS Environment\r\n  ✓  Xcode              installed (7.1.1, 8.3.2, 9.0)\r\n  ✓  iOS SDK            installed (10.3, 11.0, 9.1)\r\n  ✓  WWDR cert          installed\r\n  ✓  developer cert     installed (1 found)\r\n  ✓  distribution cert  installed (2 found)\r\n  ✓  dev provisioning   installed (8 found)\r\n  ✓  dist provisioning  installed (15 found)\r\n\r\nAndroid Environment\r\n  ✓  sdk                installed (/Users/Apple/Library/Android/sdk)\r\n  ✓  tools              installed (v26.1.1)\r\n  ✓  platform tools     installed (v26.0.1)\r\n  ✓  build tools        installed (v26.0.0)\r\n  ✓  adb                installed /Users/Apple/Library/Android/sdk/platform-tools/adb\r\n  ✕  android            \"android\" executable not found; please reinstall Android SDK\r\n  ✓  emulator           installed /Users/Apple/Library/Android/sdk/tools/emulator\r\n  ✓  mksdcard           installed /Users/Apple/Library/Android/sdk/tools/mksdcard\r\n  ✓  zipalign           installed /Users/Apple/Library/Android/sdk/build-tools/26.0.0/zipalign\r\n  ✓  aapt               installed /Users/Apple/Library/Android/sdk/build-tools/26.0.0/aapt\r\n  ✓  aidl               installed /Users/Apple/Library/Android/sdk/build-tools/26.0.0/aidl\r\n  ✓  targets            installed (13 found)\r\n  !  avds               no avds found\r\n  ✓  ndk                installed (11.2.2725575)\r\n  ✓  ndk-build          installed (/Users/Apple/Library/Android/ndk/ndk-build)\r\n\r\nJava Development Kit\r\n  ✓  jdk                installed (v1.8.0)\r\n  ✓  java               installed /Library/Java/JavaVirtualMachines/jdk1.8.0_92.jdk/Contents/Home/bin/java\r\n  ✓  javac              installed /Library/Java/JavaVirtualMachines/jdk1.8.0_92.jdk/Contents/Home/bin/javac\r\n  ✓  keytool            installed /Library/Java/JavaVirtualMachines/jdk1.8.0_92.jdk/Contents/Home/bin/keytool\r\n  ✓  jarsigner          installed /Library/Java/JavaVirtualMachines/jdk1.8.0_92.jdk/Contents/Home/bin/jarsigner\r\n\r\nIntel® Hardware Accelerated Execution Manager (HAXM)\r\n  ✓  compatible\r\n  ✓  installed\r\n\r\nNetwork\r\n  ✓  online\r\n  -  no proxy server configured\r\n  ✓  Network connection test\r\n  ✓  Java-based connection test\r\n\r\nDirectory Permissions\r\n  ✓  home directory\r\n  ✓  titanium config directory\r\n  ✓  titanium sdk install directory\r\n  ✓  workspace directory\r\n  ✓  temp directory",
		"closedSprints": [
			{
				"id": 985,
				"state": "closed",
				"name": "2018 Sprint 01 SDK",
				"startDate": "2017-12-31T16:58:54.631Z",
				"endDate": "2018-01-14T16:58:00.000Z",
				"completeDate": "2018-01-17T22:44:27.028Z",
				"originBoardId": 114
			}
		],
		"comment": {
			"comments": [
				{
					"id": "432599",
					"author": {
						"name": "hknoechel",
						"key": "hansknoechel",
						"displayName": "Hans Knöchel",
						"active": true,
						"timeZone": "Europe/Berlin"
					},
					"body": "[~malhajj] I think your attached test-case belongs to a different ticket? I moved it to TIMOB for further investigation.",
					"updateAuthor": {
						"name": "hknoechel",
						"key": "hansknoechel",
						"displayName": "Hans Knöchel",
						"active": true,
						"timeZone": "Europe/Berlin"
					},
					"created": "2017-12-30T10:45:16.000+0000",
					"updated": "2017-12-30T10:45:16.000+0000"
				},
				{
					"id": "432600",
					"author": {
						"name": "malhajj",
						"key": "malhajj",
						"displayName": "Mohamad Alhajj ",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"body": "Hi Hans,\nYes your right you can remove the attached test case, since it belongs to another ticket.\nThanks, \n\nSent from JIRA Mobile",
					"updateAuthor": {
						"name": "malhajj",
						"key": "malhajj",
						"displayName": "Mohamad Alhajj ",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"created": "2017-12-30T10:55:42.000+0000",
					"updated": "2017-12-30T10:55:42.000+0000"
				},
				{
					"id": "432609",
					"author": {
						"name": "hknoechel",
						"key": "hansknoechel",
						"displayName": "Hans Knöchel",
						"active": true,
						"timeZone": "Europe/Berlin"
					},
					"body": "Example test-case:\r\n{code:js}\r\n/**\r\n * This file is used to validate iOS test-cases. It is ran using the Xcode\r\n * project in titanium_mobile/iphone/iphone/Titanium.xcodeproj.\r\n *\r\n * Change the below code to fit your use-case. By default, it included a button\r\n * to trigger a log that is displayed in the Xcode console.\r\n */\r\nvar win = Ti.UI.createWindow({\r\n  backgroundColor: '#fff'\r\n});\r\n\r\nvar btn = Ti.UI.createButton({\r\n  title: 'Select Video + Generate Thumbnail'\r\n});\r\n\r\nbtn.addEventListener('click', selectVideo);\r\n\r\nwin.add(btn);\r\nwin.open();\r\n\r\nfunction selectVideo() {\r\n  Titanium.Media.openPhotoGallery({\r\n    success: function(e) {\r\n      if (e.mediaType == Titanium.Media.MEDIA_TYPE_VIDEO) {\r\n        getVideoThumbnail(e.media, function(_e) {\r\n          if (e.error) {\r\n            alert('Error: ' + e.error);\r\n          } else {\r\n            win.add(Ti.UI.createImageView({\r\n              image: e.thumbnail\r\n            }));\r\n          }\r\n        });\r\n      }\r\n    },\r\n    cancel: function(e) {\r\n      console.log(e);\r\n    },\r\n    error: function(e) {\r\n      console.log(e);\r\n    },\r\n    mediaTypes: [Ti.Media.MEDIA_TYPE_VIDEO]\r\n  });\r\n}\r\n\r\nfunction getVideoThumbnail(video, cb) {\r\n  var player = Titanium.Media.createVideoPlayer({\r\n    height: 100,\r\n    url: video.nativePath,\r\n    scalingMode: Ti.Media.VIDEO_SCALING_ASPECT_FILL,\r\n    width: 100\r\n  })\r\n\r\n  player.requestThumbnailImagesAtTimes([0], Titanium.Media.VIDEO_TIME_OPTION_NEAREST_KEYFRAME, function(e) {\r\n    if (e.success) {\r\n      cb({\r\n        thumbnail: e.image,\r\n        media: video\r\n      });\r\n    } else {\r\n      cb({\r\n        error: e.error,\r\n        media: video\r\n      });\r\n    }\r\n  });\r\n}\r\n{code}\r\n\r\nWeirdly, it calls the callback as expected but then errors when trying to set an image to display the result. Probably [~vijaysingh] will know some more insights here!",
					"updateAuthor": {
						"name": "hknoechel",
						"key": "hansknoechel",
						"displayName": "Hans Knöchel",
						"active": true,
						"timeZone": "Europe/Berlin"
					},
					"created": "2018-01-01T21:09:14.000+0000",
					"updated": "2018-01-01T21:09:14.000+0000"
				},
				{
					"id": "432610",
					"author": {
						"name": "vijaysingh",
						"key": "vijaysingh",
						"displayName": "Vijay Singh",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"body": "[~hknoechel] [~malhajj] The test case, which [~hknoechel] has attached, has a typo inside selectVideo() function. Rather e.thumbnail it should be _e.thumbnail. Please find the updated section inside selectVideo() function -\r\n\r\n\r\n{code:java}\r\ngetVideoThumbnail(e.media, function(_e) {\r\n          if (_e.error) {\r\n            alert('Error: ' + _e.error);\r\n          } else {\r\n            win.add(Ti.UI.createImageView({\r\n              image: _e.thumbnail\r\n            }));\r\n          }\r\n        });\r\n{code}\r\n\r\nNow it will work fine. Let me know if you are facing any other issue. Thanks!",
					"updateAuthor": {
						"name": "vijaysingh",
						"key": "vijaysingh",
						"displayName": "Vijay Singh",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"created": "2018-01-02T04:49:12.000+0000",
					"updated": "2018-01-02T04:50:18.000+0000"
				},
				{
					"id": "432612",
					"author": {
						"name": "hknoechel",
						"key": "hansknoechel",
						"displayName": "Hans Knöchel",
						"active": true,
						"timeZone": "Europe/Berlin"
					},
					"body": "Ohhh, of course, you are right! Holiday is still in my head. [~malhajj] Let us know your feedback! ",
					"updateAuthor": {
						"name": "hknoechel",
						"key": "hansknoechel",
						"displayName": "Hans Knöchel",
						"active": true,
						"timeZone": "Europe/Berlin"
					},
					"created": "2018-01-02T06:33:40.000+0000",
					"updated": "2018-01-02T06:33:40.000+0000"
				},
				{
					"id": "432675",
					"author": {
						"name": "hknoechel",
						"key": "hansknoechel",
						"displayName": "Hans Knöchel",
						"active": true,
						"timeZone": "Europe/Berlin"
					},
					"body": "[~vijaysingh] May this be a kroll-thread issue? [~malhajj] Please give us some feedback, thanks!",
					"updateAuthor": {
						"name": "hknoechel",
						"key": "hansknoechel",
						"displayName": "Hans Knöchel",
						"active": true,
						"timeZone": "Europe/Berlin"
					},
					"created": "2018-01-03T10:33:34.000+0000",
					"updated": "2018-01-03T10:33:34.000+0000"
				},
				{
					"id": "432715",
					"author": {
						"name": "vijaysingh",
						"key": "vijaysingh",
						"displayName": "Vijay Singh",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"body": "[~hknoechel] I have verified on kroll-thread also. Its working fine. Let's wait for [~malhajj]'s feedback.",
					"updateAuthor": {
						"name": "vijaysingh",
						"key": "vijaysingh",
						"displayName": "Vijay Singh",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"created": "2018-01-04T03:40:26.000+0000",
					"updated": "2018-01-04T03:40:26.000+0000"
				},
				{
					"id": "432956",
					"author": {
						"name": "hknoechel",
						"key": "hansknoechel",
						"displayName": "Hans Knöchel",
						"active": true,
						"timeZone": "Europe/Berlin"
					},
					"body": "[~malhajj] One more ping. We are not able to reproduce it and all test-cases pass. Please let us know by end of the day or we need to resolve it as {{Cannot Reproduce}} for now.\r\n\r\n*EDIT*: Resolving as {{Cannot Reproduce}} due to our test results and no activity.",
					"updateAuthor": {
						"name": "hknoechel",
						"key": "hansknoechel",
						"displayName": "Hans Knöchel",
						"active": true,
						"timeZone": "Europe/Berlin"
					},
					"created": "2018-01-10T08:13:53.000+0000",
					"updated": "2018-01-10T14:45:08.000+0000"
				}
			],
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}