{ "id": "173045", "key": "TIMOB-26852", "fields": { "issuetype": { "id": "1", "description": "A problem which impairs or prevents the functions of the product.", "name": "Bug", "subtask": false }, "project": { "id": "10153", "key": "TIMOB", "name": "Titanium SDK/CLI", "projectCategory": { "id": "10100", "description": "Titanium and related SDKs used in application development", "name": "Client" } }, "fixVersions": [ { "id": "20432", "name": "Release 8.0.1", "archived": false, "released": true, "releaseDate": "2019-05-15" }, { "id": "20791", "name": "Release 8.0.2", "archived": false, "released": true, "releaseDate": "2019-06-18" } ], "resolution": { "id": "1", "description": "A fix for this issue is checked into the tree and tested.", "name": "Fixed" }, "resolutiondate": "2019-06-17T17:03:18.000+0000", "created": "2019-02-23T13:52:42.000+0000", "priority": { "name": "Critical", "id": "1" }, "labels": [ "engSchedule" ], "versions": [ { "id": "19882", "name": "Release 8.0.0", "archived": false, "released": true, "releaseDate": "2019-03-14" }, { "id": "20412", "name": "Release 8.1.0", "archived": false, "released": true, "releaseDate": "2019-08-13" } ], "issuelinks": [], "assignee": { "name": "jvennemann", "key": "jvennemann", "displayName": "Jan Vennemann", "active": true, "timeZone": "Europe/Berlin" }, "updated": "2019-06-17T17:03:26.000+0000", "status": { "description": "The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.", "name": "Closed", "id": "6", "statusCategory": { "id": 3, "key": "done", "colorName": "green", "name": "Done" } }, "components": [ { "id": "10206", "name": "iOS", "description": "iOS Platform" } ], "description": "We noticed some random JSCore crashes in latest SDK 8 builds (not sure if also happening on < SDK 8 since we already updated to 8 a while ago). One of the crash logs attached.", "attachment": [ { "id": "66554", "filename": "crash-20190416.crash", "author": { "name": "hknoechel", "key": "hansknoechel", "displayName": "Hans Knöchel", "active": true, "timeZone": "Europe/Berlin" }, "created": "2019-04-16T14:22:14.000+0000", "size": 156354, "mimeType": "application/octet-stream" }, { "id": "66182", "filename": "MyApp_2019-02-23-144905_Hanss-MacBook-Pro.crash", "author": { "name": "hknoechel", "key": "hansknoechel", "displayName": "Hans Knöchel", "active": true, "timeZone": "Europe/Berlin" }, "created": "2019-02-23T13:52:25.000+0000", "size": 175108, "mimeType": "application/octet-stream" }, { "id": "66195", "filename": "MyApp_2019-02-27-104648_Hanss-MacBook-Pro.crash", "author": { "name": "hknoechel", "key": "hansknoechel", "displayName": "Hans Knöchel", "active": true, "timeZone": "Europe/Berlin" }, "created": "2019-02-27T09:47:56.000+0000", "size": 179358, "mimeType": "application/octet-stream" }, { "id": "66323", "filename": "MyApp_2019-03-17-124204_Hanss-MacBook-Pro.crash", "author": { "name": "hknoechel", "key": "hansknoechel", "displayName": "Hans Knöchel", "active": true, "timeZone": "Europe/Berlin" }, "created": "2019-03-17T11:43:12.000+0000", "size": 180667, "mimeType": "application/octet-stream" }, { "id": "66568", "filename": "wral_news_crash", "author": { "name": "fhaque", "key": "fhaque", "displayName": "Fazlul Haque", "active": false, "timeZone": "America/Los_Angeles" }, "created": "2019-04-23T15:52:01.000+0000", "size": 9626, "mimeType": "text/html" }, { "id": "66569", "filename": "wral_wx_crash_1", "author": { "name": "fhaque", "key": "fhaque", "displayName": "Fazlul Haque", "active": false, "timeZone": "America/Los_Angeles" }, "created": "2019-04-23T15:52:02.000+0000", "size": 15797, "mimeType": "text/html" }, { "id": "66570", "filename": "wral_wx_crash_2", "author": { "name": "fhaque", "key": "fhaque", "displayName": "Fazlul Haque", "active": false, "timeZone": "America/Los_Angeles" }, "created": "2019-04-23T15:52:01.000+0000", "size": 14823, "mimeType": "text/html" } ], "flagged": false, "summary": "iOS: Random JSCore crashes in SDK 8+", "creator": { "name": "hknoechel", "key": "hansknoechel", "displayName": "Hans Knöchel", "active": true, "timeZone": "Europe/Berlin" }, "subtasks": [], "reporter": { "name": "hknoechel", "key": "hansknoechel", "displayName": "Hans Knöchel", "active": true, "timeZone": "Europe/Berlin" }, "environment": null, "closedSprints": [ { "id": 1123, "state": "closed", "name": "2019 Sprint 7", "startDate": "2019-03-18T17:27:25.993Z", "endDate": "2019-03-30T17:27:00.000Z", "completeDate": "2019-03-29T18:02:37.441Z", "originBoardId": 114 }, { "id": 1124, "state": "closed", "name": "2019 Sprint 8", "startDate": "2019-03-31T18:03:00.000Z", "endDate": "2019-04-12T18:03:00.000Z", "completeDate": "2019-04-12T19:04:50.175Z", "originBoardId": 114 }, { "id": 1141, "state": "closed", "name": "2019 Sprint 12", "startDate": "2019-06-03T22:00:37.435Z", "endDate": "2019-06-14T22:00:00.000Z", "completeDate": "2019-06-15T03:44:20.826Z", "originBoardId": 114 }, { "id": 1128, "state": "closed", "name": "2019 Sprint 9", "startDate": "2019-04-14T19:05:00.000Z", "endDate": "2019-04-26T19:05:00.000Z", "completeDate": "2019-04-26T22:05:13.933Z", "originBoardId": 114 }, { "id": 1129, "state": "closed", "name": "2019 Sprint 10", "startDate": "2019-04-28T22:06:00.000Z", "endDate": "2019-05-17T22:06:00.000Z", "completeDate": "2019-05-20T16:48:42.522Z", "originBoardId": 114 }, { "id": 1118, "state": "closed", "name": "2019 Sprint 5", "startDate": "2019-02-24T18:36:06.435Z", "endDate": "2019-03-08T18:36:00.000Z", "completeDate": "2019-03-07T22:19:47.057Z", "originBoardId": 114 }, { "id": 1119, "state": "closed", "name": "2019 Sprint 6", "startDate": "2019-03-03T22:20:00.193Z", "endDate": "2019-03-15T22:20:00.000Z", "completeDate": "2019-03-18T17:26:43.120Z", "originBoardId": 114 }, { "id": 1136, "state": "closed", "name": "2019 Sprint 11", "startDate": "2019-05-18T17:39:52.830Z", "endDate": "2019-05-31T17:39:00.000Z", "completeDate": "2019-06-04T21:37:11.485Z", "originBoardId": 114 } ], "comment": { "comments": [ { "id": "446324", "author": { "name": "spulipakkam", "key": "spulipakkam", "displayName": "Srinivasan Pulipakkam", "active": true, "timeZone": "America/Los_Angeles" }, "body": "[~amukherjee] [~lchoudhary] Can you check this one.. ", "updateAuthor": { "name": "spulipakkam", "key": "spulipakkam", "displayName": "Srinivasan Pulipakkam", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2019-02-26T18:17:59.000+0000", "updated": "2019-02-26T18:17:59.000+0000" }, { "id": "446351", "author": { "name": "hknoechel", "key": "hansknoechel", "displayName": "Hans Knöchel", "active": true, "timeZone": "Europe/Berlin" }, "body": "I just attached another crash log.", "updateAuthor": { "name": "hknoechel", "key": "hansknoechel", "displayName": "Hans Knöchel", "active": true, "timeZone": "Europe/Berlin" }, "created": "2019-02-27T09:48:08.000+0000", "updated": "2019-02-27T09:48:08.000+0000" }, { "id": "446441", "author": { "name": "hknoechel", "key": "hansknoechel", "displayName": "Hans Knöchel", "active": true, "timeZone": "Europe/Berlin" }, "body": "[~jvennemann] You now have access to all out crashlogs reported via Firebase.", "updateAuthor": { "name": "hknoechel", "key": "hansknoechel", "displayName": "Hans Knöchel", "active": true, "timeZone": "Europe/Berlin" }, "created": "2019-03-01T14:44:51.000+0000", "updated": "2019-03-01T14:44:51.000+0000" }, { "id": "446760", "author": { "name": "jvennemann", "key": "jvennemann", "displayName": "Jan Vennemann", "active": true, "timeZone": "Europe/Berlin" }, "body": "[~rmitro], please share the following build with users that report this issue. It contains a possible fix for this issue. Due to lack of reproducible test cases we depend on customer feedback here.\r\n\r\nhttps://axwaysoftware-my.sharepoint.com/:u:/g/personal/jvennemann_axway_com/EV4qFmnFFrFFgVg8UUJNTrEB6vnWbspI49Ik4Sa7YfRaYw?e=wiQMio\r\n", "updateAuthor": { "name": "jvennemann", "key": "jvennemann", "displayName": "Jan Vennemann", "active": true, "timeZone": "Europe/Berlin" }, "created": "2019-03-12T10:25:47.000+0000", "updated": "2019-03-12T10:25:47.000+0000" }, { "id": "446763", "author": { "name": "jvennemann", "key": "jvennemann", "displayName": "Jan Vennemann", "active": true, "timeZone": "Europe/Berlin" }, "body": "PR (master): https://github.com/appcelerator/titanium_mobile/pull/10771\r\nPR (8_0_X): https://github.com/appcelerator/titanium_mobile/pull/10772", "updateAuthor": { "name": "jvennemann", "key": "jvennemann", "displayName": "Jan Vennemann", "active": true, "timeZone": "Europe/Berlin" }, "created": "2019-03-12T11:12:55.000+0000", "updated": "2019-03-12T11:12:55.000+0000" }, { "id": "446934", "author": { "name": "hknoechel", "key": "hansknoechel", "displayName": "Hans Knöchel", "active": true, "timeZone": "Europe/Berlin" }, "body": "The changes have been applied but it is still crashing in some occurrences. [~amukherjee] [~jvennemann] Please escalate this asap, this is really a SDK 8 update blocker.", "updateAuthor": { "name": "hknoechel", "key": "hansknoechel", "displayName": "Hans Knöchel", "active": true, "timeZone": "Europe/Berlin" }, "created": "2019-03-17T11:44:07.000+0000", "updated": "2019-03-17T11:44:07.000+0000" }, { "id": "447377", "author": { "name": "hknoechel", "key": "hansknoechel", "displayName": "Hans Knöchel", "active": true, "timeZone": "Europe/Berlin" }, "body": "Unfortunately even the latest fixes could not fix the crashes, although it seems to become more stable now. I hope more core-devs can be allocated to eliminate this.", "updateAuthor": { "name": "hknoechel", "key": "hansknoechel", "displayName": "Hans Knöchel", "active": true, "timeZone": "Europe/Berlin" }, "created": "2019-03-30T11:31:13.000+0000", "updated": "2019-03-30T11:31:13.000+0000" }, { "id": "447387", "author": { "name": "amukherjee", "key": "amukherjee", "displayName": "Abir Mukherjee", "active": true, "timeZone": "America/Los_Angeles" }, "body": "Returning this ticket to \"In Progress\"", "updateAuthor": { "name": "amukherjee", "key": "amukherjee", "displayName": "Abir Mukherjee", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2019-04-01T08:40:00.000+0000", "updated": "2019-04-01T08:40:00.000+0000" }, { "id": "447451", "author": { "name": "amukherjee", "key": "amukherjee", "displayName": "Abir Mukherjee", "active": true, "timeZone": "America/Los_Angeles" }, "body": "[~lchoudhary], [~vijaysingh] can you also please help with the debug?", "updateAuthor": { "name": "amukherjee", "key": "amukherjee", "displayName": "Abir Mukherjee", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2019-04-03T16:34:40.000+0000", "updated": "2019-04-03T16:34:40.000+0000" }, { "id": "447513", "author": { "name": "hknoechel", "key": "hansknoechel", "displayName": "Hans Knöchel", "active": true, "timeZone": "Europe/Berlin" }, "body": "This issue causes another possible crash in native modules (see [here|https://github.com/AndreaVitale/av.imageview/issues/72] for reference). To reproduce it in our app, we used an iPhone 6 (device, not Simulator. Simulator does not crash at all). You are free to create stuff in our app to trigger it.\r\n\r\nThe reason why this is not reported too many tines so far is that probably not many users moved to 8.0.0 already. If I could guess, I would now pinpoint it to be related to firing events that cause a bad access / race condition inside JSCore. We now have 20+ unique crash reports for this. Please get more staff on this.", "updateAuthor": { "name": "hknoechel", "key": "hansknoechel", "displayName": "Hans Knöchel", "active": true, "timeZone": "Europe/Berlin" }, "created": "2019-04-08T07:55:36.000+0000", "updated": "2019-04-08T07:55:36.000+0000" }, { "id": "447646", "author": { "name": "jvennemann", "key": "jvennemann", "displayName": "Jan Vennemann", "active": true, "timeZone": "Europe/Berlin" }, "body": "Pushed an updated fix to the PR.\r\n\r\n[~smohammed], can you test this again with the project provided by Hans? Thanks!", "updateAuthor": { "name": "jvennemann", "key": "jvennemann", "displayName": "Jan Vennemann", "active": true, "timeZone": "Europe/Berlin" }, "created": "2019-04-12T10:18:30.000+0000", "updated": "2019-04-12T10:18:30.000+0000" }, { "id": "447711", "author": { "name": "hknoechel", "key": "hansknoechel", "displayName": "Hans Knöchel", "active": true, "timeZone": "Europe/Berlin" }, "body": "Added one more crash occurring after the latest changes from [~jvennemann].", "updateAuthor": { "name": "hknoechel", "key": "hansknoechel", "displayName": "Hans Knöchel", "active": true, "timeZone": "Europe/Berlin" }, "created": "2019-04-16T14:22:32.000+0000", "updated": "2019-04-16T14:22:32.000+0000" }, { "id": "447750", "author": { "name": "hknoechel", "key": "hansknoechel", "displayName": "Hans Knöchel", "active": true, "timeZone": "Europe/Berlin" }, "body": "Guys, you cannot be serious moving this ticket to 8.1.0. Every app using 8.0.0 is affected by this and there is no workaround available. Please finally more staff on this to resolve this.\r\n\r\nEdit: Thanks for the clarification and active efforts, I hope the team will find a solution soon.", "updateAuthor": { "name": "hknoechel", "key": "hansknoechel", "displayName": "Hans Knöchel", "active": true, "timeZone": "Europe/Berlin" }, "created": "2019-04-17T20:14:22.000+0000", "updated": "2019-04-17T20:27:43.000+0000" }, { "id": "447751", "author": { "name": "amukherjee", "key": "amukherjee", "displayName": "Abir Mukherjee", "active": true, "timeZone": "America/Los_Angeles" }, "body": "[~hknoechel] I just sent you email. We can do a 8.0.2 immediately after we get the fix for this.", "updateAuthor": { "name": "amukherjee", "key": "amukherjee", "displayName": "Abir Mukherjee", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2019-04-17T20:25:57.000+0000", "updated": "2019-04-17T20:25:57.000+0000" }, { "id": "447934", "author": { "name": "dlevine", "key": "dlevine", "displayName": "Daniel Levine", "active": true, "timeZone": "America/New_York" }, "body": "I believe I am also experiencing this issue with my app (support told me about this Jira issue). The app was using 7.x SDK (not sure which, perhaps 7.5) on iOS 10.1.x. Seemed to break when app iOS was updated to 10.2, but wasn't able to verify because my devices are all 10.2. Updated to use SDK 8, but didn't seem to change it. Crash on my app only happens on real hardware (simulator is fine, so same as this issue). It seems like once my app gets running, it's good to go. However, the crash is like 8 out of 10. Will try to upload my crashlog.\r\n\r\nEdit: I don't see how to upload my crashlog in chrome on my Mac. :-/ doesn't give me an option to attach anything.", "updateAuthor": { "name": "dlevine", "key": "dlevine", "displayName": "Daniel Levine", "active": true, "timeZone": "America/New_York" }, "created": "2019-04-24T21:00:52.000+0000", "updated": "2019-04-24T21:19:10.000+0000" }, { "id": "447957", "author": { "name": "jvennemann", "key": "jvennemann", "displayName": "Jan Vennemann", "active": true, "timeZone": "Europe/Berlin" }, "body": "[~dlevine], if you can't upload directly to JIRA you can also share a link to the crash report via Dropbox, Google Drive or similar.", "updateAuthor": { "name": "jvennemann", "key": "jvennemann", "displayName": "Jan Vennemann", "active": true, "timeZone": "Europe/Berlin" }, "created": "2019-04-25T14:03:29.000+0000", "updated": "2019-04-25T14:03:29.000+0000" }, { "id": "448030", "author": { "name": "jvennemann", "key": "jvennemann", "displayName": "Jan Vennemann", "active": true, "timeZone": "Europe/Berlin" }, "body": "[~vijaysingh] this can now be reviewed again.", "updateAuthor": { "name": "jvennemann", "key": "jvennemann", "displayName": "Jan Vennemann", "active": true, "timeZone": "Europe/Berlin" }, "created": "2019-04-29T10:47:21.000+0000", "updated": "2019-04-29T10:47:21.000+0000" }, { "id": "448043", "author": { "name": "btknorr", "key": "btknorr", "displayName": "Brian Knorr", "active": true, "timeZone": "America/Chicago" }, "body": "We are seeing a ton of crashes in JavaScriptCore in our client's apps as well because of the upgrade to 8.0. We are now considering downgrading to 7.5 unless a fix can be provided very soon. Here is a link to an example crash report...we get hundreds of these a day. https://drive.google.com/open?id=1pw6M3CzpJf53X2RSlmliUSlJdaAEAWSW", "updateAuthor": { "name": "btknorr", "key": "btknorr", "displayName": "Brian Knorr", "active": true, "timeZone": "America/Chicago" }, "created": "2019-04-29T15:27:28.000+0000", "updated": "2019-04-29T15:30:56.000+0000" }, { "id": "448051", "author": { "name": "jvennemann", "key": "jvennemann", "displayName": "Jan Vennemann", "active": true, "timeZone": "Europe/Berlin" }, "body": "Please test the following pre-release build of 8.0.1 that includes a fix: https://www.dropbox.com/s/eidzetqd0z7cmv0/mobilesdk-8.0.1.v20190429083235-osx.zip?dl=0\r\n\r\nPlease note that due to a tight schedule this fix might be postponed to 8.0.2 in a final release. However, this will follow shortly after the 8.0.1.GA.", "updateAuthor": { "name": "jvennemann", "key": "jvennemann", "displayName": "Jan Vennemann", "active": true, "timeZone": "Europe/Berlin" }, "created": "2019-04-29T19:42:20.000+0000", "updated": "2019-04-30T01:15:09.000+0000" }, { "id": "448060", "author": { "name": "btknorr", "key": "btknorr", "displayName": "Brian Knorr", "active": true, "timeZone": "America/Chicago" }, "body": "@Jan Vennemann - your link to the pre-release build requires a username/password.", "updateAuthor": { "name": "btknorr", "key": "btknorr", "displayName": "Brian Knorr", "active": true, "timeZone": "America/Chicago" }, "created": "2019-04-30T00:40:39.000+0000", "updated": "2019-04-30T00:40:39.000+0000" }, { "id": "448061", "author": { "name": "jvennemann", "key": "jvennemann", "displayName": "Jan Vennemann", "active": true, "timeZone": "Europe/Berlin" }, "body": "[~btknorr], sorry, try again. I've updated the link!", "updateAuthor": { "name": "jvennemann", "key": "jvennemann", "displayName": "Jan Vennemann", "active": true, "timeZone": "Europe/Berlin" }, "created": "2019-04-30T01:15:49.000+0000", "updated": "2019-04-30T01:15:49.000+0000" }, { "id": "448066", "author": { "name": "dlevine", "key": "dlevine", "displayName": "Daniel Levine", "active": true, "timeZone": "America/New_York" }, "body": "I'd love to see if this resolves my issue, but I'm not quite sure how I would install this in my Studio build process. I'm on a Mac.", "updateAuthor": { "name": "dlevine", "key": "dlevine", "displayName": "Daniel Levine", "active": true, "timeZone": "America/New_York" }, "created": "2019-04-30T12:18:10.000+0000", "updated": "2019-04-30T12:18:10.000+0000" }, { "id": "448068", "author": { "name": "jvennemann", "key": "jvennemann", "displayName": "Jan Vennemann", "active": true, "timeZone": "Europe/Berlin" }, "body": "[~dlevine], just download the zip and run {{ti sdk install }}. You should now be able to select this version in Studio.", "updateAuthor": { "name": "jvennemann", "key": "jvennemann", "displayName": "Jan Vennemann", "active": true, "timeZone": "Europe/Berlin" }, "created": "2019-04-30T12:39:42.000+0000", "updated": "2019-04-30T12:39:42.000+0000" }, { "id": "448069", "author": { "name": "dlevine", "key": "dlevine", "displayName": "Daniel Levine", "active": true, "timeZone": "America/New_York" }, "body": "Ok got it. For completeness, I needed to run:\r\n{{appc ti sdk install }}\r\n\r\nNice job guys! This build resolves my crashing problem. Can't wait for 8.0.2. ;-)", "updateAuthor": { "name": "dlevine", "key": "dlevine", "displayName": "Daniel Levine", "active": true, "timeZone": "America/New_York" }, "created": "2019-04-30T13:00:08.000+0000", "updated": "2019-04-30T13:07:05.000+0000" }, { "id": "448168", "author": { "name": "hknoechel", "key": "hansknoechel", "displayName": "Hans Knöchel", "active": true, "timeZone": "Europe/Berlin" }, "body": "We even see some crashes in the current pull request state, but those may be different kind of leaks. [~jvennemann] is informed about those.", "updateAuthor": { "name": "hknoechel", "key": "hansknoechel", "displayName": "Hans Knöchel", "active": true, "timeZone": "Europe/Berlin" }, "created": "2019-05-03T14:49:54.000+0000", "updated": "2019-05-03T14:49:54.000+0000" }, { "id": "448257", "author": { "name": "smohammed", "key": "smohammed", "displayName": "Samir Mohammed", "active": true, "timeZone": "America/Los_Angeles" }, "body": "FR Passed, Waiting on Jenkins to merge. ", "updateAuthor": { "name": "smohammed", "key": "smohammed", "displayName": "Samir Mohammed", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2019-05-09T09:30:54.000+0000", "updated": "2019-05-09T09:30:54.000+0000" }, { "id": "448258", "author": { "name": "hknoechel", "key": "hansknoechel", "displayName": "Hans Knöchel", "active": true, "timeZone": "Europe/Berlin" }, "body": "[~smohammed] I heard of more people still having crashes in regards to memory usage over time, so I think this is not finished, yet.", "updateAuthor": { "name": "hknoechel", "key": "hansknoechel", "displayName": "Hans Knöchel", "active": true, "timeZone": "Europe/Berlin" }, "created": "2019-05-09T09:52:54.000+0000", "updated": "2019-05-09T09:52:54.000+0000" }, { "id": "448261", "author": { "name": "jvennemann", "key": "jvennemann", "displayName": "Jan Vennemann", "active": true, "timeZone": "Europe/Berlin" }, "body": "[~hknoechel], we don't want do postpone 8.0.1 any longer so we will merge the current fixes. This is still being worked on and any additional fixes will be released in 8.0.2.", "updateAuthor": { "name": "jvennemann", "key": "jvennemann", "displayName": "Jan Vennemann", "active": true, "timeZone": "Europe/Berlin" }, "created": "2019-05-09T11:20:20.000+0000", "updated": "2019-05-09T11:20:20.000+0000" }, { "id": "448326", "author": { "name": "smohammed", "key": "smohammed", "displayName": "Samir Mohammed", "active": true, "timeZone": "America/Los_Angeles" }, "body": "[~jvennemann] Feel free to reopen for any additional fixes for 8.0.2 or create a new ticket for the additional fixes. ", "updateAuthor": { "name": "smohammed", "key": "smohammed", "displayName": "Samir Mohammed", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2019-05-13T12:21:57.000+0000", "updated": "2019-05-13T12:21:57.000+0000" }, { "id": "448599", "author": { "name": "amukherjee", "key": "amukherjee", "displayName": "Abir Mukherjee", "active": true, "timeZone": "America/Los_Angeles" }, "body": "Reopening to allow further PR's for this ticket.", "updateAuthor": { "name": "amukherjee", "key": "amukherjee", "displayName": "Abir Mukherjee", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2019-05-22T20:17:36.000+0000", "updated": "2019-05-22T20:17:36.000+0000" } ], "maxResults": 53, "total": 53, "startAt": 0 } } }