{
"id": "172759",
"key": "TIMOB-27069",
"fields": {
"issuetype": {
"id": "1",
"description": "A problem which impairs or prevents the functions of the product.",
"name": "Bug",
"subtask": false
},
"project": {
"id": "10153",
"key": "TIMOB",
"name": "Titanium SDK/CLI",
"projectCategory": {
"id": "10100",
"description": "Titanium and related SDKs used in application development",
"name": "Client"
}
},
"fixVersions": [],
"resolution": {
"id": "11",
"description": "Is not a bug in our product",
"name": "Not Our Bug"
},
"resolutiondate": "2019-05-15T16:43:11.000+0000",
"created": "2018-12-17T11:39:39.000+0000",
"priority": {
"name": "Critical",
"id": "1"
},
"labels": [
"SupportTeam",
"alloy",
"ios",
"iphone"
],
"versions": [],
"issuelinks": [],
"assignee": {
"name": "emerriman",
"key": "emerriman",
"displayName": "Eric Merriman ",
"active": true,
"timeZone": "America/Los_Angeles"
},
"updated": "2019-05-15T16:43:11.000+0000",
"status": {
"description": "The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.",
"name": "Closed",
"id": "6",
"statusCategory": {
"id": 3,
"key": "done",
"colorName": "green",
"name": "Done"
}
},
"components": [],
"description": "I have just installed latest RC version of SDK i.e. Ti.SDK7.5.1RC and checked my application.But am still getting same error as in previous SDK.\r\n\r\nAlso, sometime it doesn't animate properly and crashed also while switching between listing to detail page..i checked my code and i don't think so there is an issue with my code..\r\n\r\nAm attaching the error screenshot as well video of crashing and animation issue..Requesting you to please check and let me know.\r\n\r\nThanks\r\n ",
"attachment": [
{
"id": "66034",
"filename": "1_crash_0119.rtf",
"author": {
"name": "sonufana4u",
"key": "sonufana4u",
"displayName": "sonufana4u",
"active": true,
"timeZone": "Asia/Kolkata"
},
"created": "2019-01-02T06:10:28.000+0000",
"size": 80689,
"mimeType": "text/rtf"
},
{
"id": "66021",
"filename": "1_Crash28_12.rtf",
"author": {
"name": "sonufana4u",
"key": "sonufana4u",
"displayName": "sonufana4u",
"active": true,
"timeZone": "Asia/Kolkata"
},
"created": "2018-12-28T12:39:27.000+0000",
"size": 70371,
"mimeType": "text/rtf"
},
{
"id": "66033",
"filename": "2_crash_0119.rtf",
"author": {
"name": "sonufana4u",
"key": "sonufana4u",
"displayName": "sonufana4u",
"active": true,
"timeZone": "Asia/Kolkata"
},
"created": "2019-01-02T06:10:28.000+0000",
"size": 76073,
"mimeType": "text/rtf"
},
{
"id": "66020",
"filename": "2_Crash_2812.rtf",
"author": {
"name": "sonufana4u",
"key": "sonufana4u",
"displayName": "sonufana4u",
"active": true,
"timeZone": "Asia/Kolkata"
},
"created": "2018-12-28T12:39:27.000+0000",
"size": 71864,
"mimeType": "text/rtf"
},
{
"id": "66032",
"filename": "3_crash_0119.rtf",
"author": {
"name": "sonufana4u",
"key": "sonufana4u",
"displayName": "sonufana4u",
"active": true,
"timeZone": "Asia/Kolkata"
},
"created": "2019-01-02T06:10:28.000+0000",
"size": 73260,
"mimeType": "text/rtf"
},
{
"id": "66019",
"filename": "3_Crash_2812.rtf",
"author": {
"name": "sonufana4u",
"key": "sonufana4u",
"displayName": "sonufana4u",
"active": true,
"timeZone": "Asia/Kolkata"
},
"created": "2018-12-28T12:39:27.000+0000",
"size": 72477,
"mimeType": "text/rtf"
},
{
"id": "66031",
"filename": "4_crash_0119.rtf",
"author": {
"name": "sonufana4u",
"key": "sonufana4u",
"displayName": "sonufana4u",
"active": true,
"timeZone": "Asia/Kolkata"
},
"created": "2019-01-02T06:10:27.000+0000",
"size": 80313,
"mimeType": "text/rtf"
},
{
"id": "66018",
"filename": "4_Crash_2812.rtf",
"author": {
"name": "sonufana4u",
"key": "sonufana4u",
"displayName": "sonufana4u",
"active": true,
"timeZone": "Asia/Kolkata"
},
"created": "2018-12-28T12:39:27.000+0000",
"size": 64863,
"mimeType": "text/rtf"
},
{
"id": "66017",
"filename": "5_Crash_2812.rtf",
"author": {
"name": "sonufana4u",
"key": "sonufana4u",
"displayName": "sonufana4u",
"active": true,
"timeZone": "Asia/Kolkata"
},
"created": "2018-12-28T12:39:27.000+0000",
"size": 64881,
"mimeType": "text/rtf"
},
{
"id": "65989",
"filename": "Animation.MOV",
"author": {
"name": "sonufana4u",
"key": "sonufana4u",
"displayName": "sonufana4u",
"active": true,
"timeZone": "Asia/Kolkata"
},
"created": "2018-12-17T11:39:02.000+0000",
"size": 942113,
"mimeType": "video/quicktime"
},
{
"id": "66003",
"filename": "Crash1.rtf",
"author": {
"name": "sonufana4u",
"key": "sonufana4u",
"displayName": "sonufana4u",
"active": true,
"timeZone": "Asia/Kolkata"
},
"created": "2018-12-24T05:33:16.000+0000",
"size": 82381,
"mimeType": "text/rtf"
},
{
"id": "65999",
"filename": "Crash1.txt.rtf",
"author": {
"name": "sonufana4u",
"key": "sonufana4u",
"displayName": "sonufana4u",
"active": true,
"timeZone": "Asia/Kolkata"
},
"created": "2018-12-24T05:32:29.000+0000",
"size": 82381,
"mimeType": "text/rtf"
},
{
"id": "66002",
"filename": "Crash2.rtf",
"author": {
"name": "sonufana4u",
"key": "sonufana4u",
"displayName": "sonufana4u",
"active": true,
"timeZone": "Asia/Kolkata"
},
"created": "2018-12-24T05:32:39.000+0000",
"size": 91357,
"mimeType": "text/rtf"
},
{
"id": "66001",
"filename": "Crash3.rtf",
"author": {
"name": "sonufana4u",
"key": "sonufana4u",
"displayName": "sonufana4u",
"active": true,
"timeZone": "Asia/Kolkata"
},
"created": "2018-12-24T05:32:39.000+0000",
"size": 82156,
"mimeType": "text/rtf"
},
{
"id": "66000",
"filename": "Crash4.rtf",
"author": {
"name": "sonufana4u",
"key": "sonufana4u",
"displayName": "sonufana4u",
"active": true,
"timeZone": "Asia/Kolkata"
},
"created": "2018-12-24T05:32:39.000+0000",
"size": 84605,
"mimeType": "text/rtf"
},
{
"id": "65990",
"filename": "Crashing.MOV",
"author": {
"name": "sonufana4u",
"key": "sonufana4u",
"displayName": "sonufana4u",
"active": true,
"timeZone": "Asia/Kolkata"
},
"created": "2018-12-17T11:39:04.000+0000",
"size": 2123407,
"mimeType": "video/quicktime"
},
{
"id": "66015",
"filename": "IMG_5068.PNG",
"author": {
"name": "fhaque",
"key": "fhaque",
"displayName": "Fazlul Haque",
"active": false,
"timeZone": "America/Los_Angeles"
},
"created": "2018-12-27T15:09:44.000+0000",
"size": 86018,
"mimeType": "image/png"
},
{
"id": "66022",
"filename": "Screenshot_iPad.png",
"author": {
"name": "fhaque",
"key": "fhaque",
"displayName": "Fazlul Haque",
"active": false,
"timeZone": "America/Los_Angeles"
},
"created": "2018-12-28T16:06:21.000+0000",
"size": 271233,
"mimeType": "image/png"
},
{
"id": "65988",
"filename": "Screen Shot 2018-12-17 at 4.32.27 PM.png",
"author": {
"name": "sonufana4u",
"key": "sonufana4u",
"displayName": "sonufana4u",
"active": true,
"timeZone": "Asia/Kolkata"
},
"created": "2018-12-17T11:38:57.000+0000",
"size": 26626,
"mimeType": "image/png"
}
],
"flagged": false,
"summary": "headerViewProxy & footerViewProxy Error",
"creator": {
"name": "sonufana4u",
"key": "sonufana4u",
"displayName": "sonufana4u",
"active": true,
"timeZone": "Asia/Kolkata"
},
"subtasks": [],
"reporter": {
"name": "sonufana4u",
"key": "sonufana4u",
"displayName": "sonufana4u",
"active": true,
"timeZone": "Asia/Kolkata"
},
"environment": "Operating System\r\n Name = Mac OS X\r\n Version = 10.13.6\r\n Architecture = 64bit\r\n # CPUs = 4\r\n Memory = 8589934592\r\nNode.js\r\n Node.js Version = 8.9.3\r\n npm Version = 6.0.1\r\nTitanium CLI\r\n CLI Version = 5.1.1\r\nTitanium SDK\r\n SDK Version = 7.5.1.v20181212151150",
"comment": {
"comments": [
{
"id": "444658",
"author": {
"name": "sdarda",
"key": "sdarda",
"displayName": "Sharif AbuDarda",
"active": false,
"timeZone": "Asia/Dhaka"
},
"body": "Hello, Please attach a standalone sample code for us to test on our end. Thanks.",
"updateAuthor": {
"name": "sdarda",
"key": "sdarda",
"displayName": "Sharif AbuDarda",
"active": false,
"timeZone": "Asia/Dhaka"
},
"created": "2018-12-17T21:18:52.000+0000",
"updated": "2018-12-17T21:18:52.000+0000"
},
{
"id": "444678",
"author": {
"name": "sonufana4u",
"key": "sonufana4u",
"displayName": "sonufana4u",
"active": true,
"timeZone": "Asia/Kolkata"
},
"body": "Okay..My project has lots of files and code..So, i'll make a sample project with the issues..Will update you in 1-2 days..Thanks",
"updateAuthor": {
"name": "sonufana4u",
"key": "sonufana4u",
"displayName": "sonufana4u",
"active": true,
"timeZone": "Asia/Kolkata"
},
"created": "2018-12-18T11:50:22.000+0000",
"updated": "2018-12-18T11:50:22.000+0000"
},
{
"id": "444801",
"author": {
"name": "sonufana4u",
"key": "sonufana4u",
"displayName": "sonufana4u",
"active": true,
"timeZone": "Asia/Kolkata"
},
"body": "Hello Sharif,\r\nBy monday i'll provide the code..Basically i am taking code of my project..So you need to follow the steps which i'll share with you..Thanks..",
"updateAuthor": {
"name": "sonufana4u",
"key": "sonufana4u",
"displayName": "sonufana4u",
"active": true,
"timeZone": "Asia/Kolkata"
},
"created": "2018-12-21T12:52:34.000+0000",
"updated": "2018-12-21T12:52:34.000+0000"
},
{
"id": "444803",
"author": {
"name": "sonufana4u",
"key": "sonufana4u",
"displayName": "sonufana4u",
"active": true,
"timeZone": "Asia/Kolkata"
},
"body": "Hello Sharif,\r\n\r\nI have an app made with titanium running on client side having many users..However it suddenly getting crashed.I was checking the issue but am unable to find out the issue..Could you please help on this ?\r\n\r\nI have removed many things in my app and sending you the small app.\r\n\r\nHere is the steps.\r\n1) click on login\r\nuser - test_manager\r\npassword - tle123\r\n2) select classroom - any which is available\r\n3) enter pincode - 6880 or 1333 or 0433 or 9482\r\n4) click on profile and click on list item and go to detail page and do the same.\r\nalso attaching the video for same to reproduce the video..\r\n\r\nClient is asking for update and i don't know what to answer them.\r\nPlease help on this issue.\r\n\r\nPlease find the below link for G-Drive\r\nhttps://drive.google.com/open?id=1xGdjsoxzDYsXO3AzJqPzHVUCIWgxr8Y1",
"updateAuthor": {
"name": "sonufana4u",
"key": "sonufana4u",
"displayName": "sonufana4u",
"active": true,
"timeZone": "Asia/Kolkata"
},
"created": "2018-12-21T14:31:59.000+0000",
"updated": "2018-12-21T14:31:59.000+0000"
},
{
"id": "444804",
"author": {
"name": "sonufana4u",
"key": "sonufana4u",
"displayName": "sonufana4u",
"active": true,
"timeZone": "Asia/Kolkata"
},
"body": "Please check on Device iOS12 with Ti.SDK 7.5.0 GA",
"updateAuthor": {
"name": "sonufana4u",
"key": "sonufana4u",
"displayName": "sonufana4u",
"active": true,
"timeZone": "Asia/Kolkata"
},
"created": "2018-12-21T14:46:00.000+0000",
"updated": "2018-12-21T14:46:00.000+0000"
},
{
"id": "444822",
"author": {
"name": "sonufana4u",
"key": "sonufana4u",
"displayName": "sonufana4u",
"active": true,
"timeZone": "Asia/Kolkata"
},
"body": " [^Crash4.rtf] [^Crash3.rtf] [^Crash2.rtf] [^Crash1.rtf] \r\n\r\nHello Sharif,\r\nPlease find some crash logs reports.Please let me know what went wrong ?\r\nAlso, after username and password please use Dev_test2 as a school.\r\nThanks. ",
"updateAuthor": {
"name": "sonufana4u",
"key": "sonufana4u",
"displayName": "sonufana4u",
"active": true,
"timeZone": "Asia/Kolkata"
},
"created": "2018-12-24T05:34:41.000+0000",
"updated": "2018-12-24T05:34:41.000+0000"
},
{
"id": "444842",
"author": {
"name": "rmitro",
"key": "rmitro",
"displayName": "Rakhi Mitro",
"active": false,
"timeZone": "America/Los_Angeles"
},
"body": "[~sonufana4u],\r\nWe are working into this. We will update you soon.",
"updateAuthor": {
"name": "rmitro",
"key": "rmitro",
"displayName": "Rakhi Mitro",
"active": false,
"timeZone": "America/Los_Angeles"
},
"created": "2018-12-26T08:02:53.000+0000",
"updated": "2018-12-26T08:02:53.000+0000"
},
{
"id": "444865",
"author": {
"name": "sonufana4u",
"key": "sonufana4u",
"displayName": "sonufana4u",
"active": true,
"timeZone": "Asia/Kolkata"
},
"body": "@Rakhi - Have you checked the issue at your end ?",
"updateAuthor": {
"name": "sonufana4u",
"key": "sonufana4u",
"displayName": "sonufana4u",
"active": true,
"timeZone": "Asia/Kolkata"
},
"created": "2018-12-27T08:36:46.000+0000",
"updated": "2018-12-27T08:36:46.000+0000"
},
{
"id": "444866",
"author": {
"name": "rmitro",
"key": "rmitro",
"displayName": "Rakhi Mitro",
"active": false,
"timeZone": "America/Los_Angeles"
},
"body": "[~sonufana4u],\r\nYes. We are investigating on our end. We will update you soon. ",
"updateAuthor": {
"name": "rmitro",
"key": "rmitro",
"displayName": "Rakhi Mitro",
"active": false,
"timeZone": "America/Los_Angeles"
},
"created": "2018-12-27T10:08:20.000+0000",
"updated": "2018-12-27T10:08:20.000+0000"
},
{
"id": "444867",
"author": {
"name": "fhaque",
"key": "fhaque",
"displayName": "Fazlul Haque",
"active": false,
"timeZone": "America/Los_Angeles"
},
"body": "Hello [~sonufana4u],\r\n\r\nI have tested your project on my end and cannot complete the steps because of your pincode. I have tried all of these 6880 or 1333 or 0433 or 9482 but all are invalid. Please check the screenshot. !IMG_5068.PNG|thumbnail! \r\n\r\nThanks",
"updateAuthor": {
"name": "fhaque",
"key": "fhaque",
"displayName": "Fazlul Haque",
"active": false,
"timeZone": "America/Los_Angeles"
},
"created": "2018-12-27T15:10:11.000+0000",
"updated": "2018-12-27T15:10:11.000+0000"
},
{
"id": "444868",
"author": {
"name": "sonufana4u",
"key": "sonufana4u",
"displayName": "sonufana4u",
"active": true,
"timeZone": "Asia/Kolkata"
},
"body": "Ok..Am giving some more pin code.. Basically your to give username & password then from picker you need to select school devtest2 and you need to select class and click on done..Hope you are doing the same...\n\nPins - 3626,3012,4532,2287\nLet me know if that doesn't work..\nThanks",
"updateAuthor": {
"name": "sonufana4u",
"key": "sonufana4u",
"displayName": "sonufana4u",
"active": true,
"timeZone": "Asia/Kolkata"
},
"created": "2018-12-27T15:30:11.000+0000",
"updated": "2018-12-27T15:30:11.000+0000"
},
{
"id": "444871",
"author": {
"name": "fhaque",
"key": "fhaque",
"displayName": "Fazlul Haque",
"active": false,
"timeZone": "America/Los_Angeles"
},
"body": "Hi [~sonufana4u],\r\n\r\nNow I can test using your new Pins. I am sharing you my test report and workaround for your issue.\r\n\r\n1) I have tested your provided project on my end on following environment:\r\nAppcelerator Command-Line Interface, version 7.0.9\r\nSDK version: 7.5.0.GA\r\n Test Device: iOS 12.1 enabled iPhone device\r\n\r\nAnd I can reproduce the crash issue using your project *without changing anything on your code*.\r\n\r\nAlso I have noticed that on your tiapp.xml file you have blocked the the following code:\r\n{code}true{code}\r\n\r\nPlease enable this code and test your project on ti SDK version 7.5.0.GA and I hope the issue will be resolved. I have tested after changing this code and I did not reproduce the crash. The project is working file.\r\n\r\n*Steps which I followed:*\r\n1) Run your provided project on iOS 12.1 enabled iPhone device\r\n2) Login using your provided username and password\r\n3) Then from picker I selected the school *devtest2* and select the class and click on done\r\n4) Tried several time and doing different things by following your provided video.\r\n\r\nCannot reproduce the issue.\r\n\r\nThanks\r\n\r\n\r\n",
"updateAuthor": {
"name": "fhaque",
"key": "fhaque",
"displayName": "Fazlul Haque",
"active": false,
"timeZone": "America/Los_Angeles"
},
"created": "2018-12-27T18:16:33.000+0000",
"updated": "2018-12-27T18:16:33.000+0000"
},
{
"id": "444873",
"author": {
"name": "sonufana4u",
"key": "sonufana4u",
"displayName": "sonufana4u",
"active": true,
"timeZone": "Asia/Kolkata"
},
"body": "Hello Fazlul,\r\nThanks for your reply.\r\n\r\nActually i tried with this option also but i was getting crashing issue.However i didn't clean the build after doing the changes..\r\n\r\n\r\n{noformat}\r\ntrue\r\n{noformat}\r\n\r\n\r\nAlso, am using Appcelerator Command-Line Interface, version 7.0.6..Does it affect to causing the issue?\r\n\r\nLet me try with again by cleaning the build and test it..I'll update you on the same..\r\n\r\nThanks.\r\n\r\n",
"updateAuthor": {
"name": "sonufana4u",
"key": "sonufana4u",
"displayName": "sonufana4u",
"active": true,
"timeZone": "Asia/Kolkata"
},
"created": "2018-12-28T08:22:39.000+0000",
"updated": "2018-12-28T10:42:51.000+0000"
},
{
"id": "444875",
"author": {
"name": "sonufana4u",
"key": "sonufana4u",
"displayName": "sonufana4u",
"active": true,
"timeZone": "Asia/Kolkata"
},
"body": "Hello,\r\n\r\nBasically this application is also made for iPad(Portrait & Landscape) and we got crashing issue in the Landscape page on dashboard page..\r\n\r\nAttaching the reports..\r\n [^5_Crash_2812.rtf] [^4_Crash_2812.rtf] [^3_Crash_2812.rtf] [^2_Crash_2812.rtf] [^1_Crash28_12.rtf] \r\nI have mailed at fhaque@appcelerator.com, rmitro@appcelerator.com, sdarda@axway.com some more more information..",
"updateAuthor": {
"name": "sonufana4u",
"key": "sonufana4u",
"displayName": "sonufana4u",
"active": true,
"timeZone": "Asia/Kolkata"
},
"created": "2018-12-28T12:39:34.000+0000",
"updated": "2018-12-28T12:39:34.000+0000"
},
{
"id": "444876",
"author": {
"name": "fhaque",
"key": "fhaque",
"displayName": "Fazlul Haque",
"active": false,
"timeZone": "America/Los_Angeles"
},
"body": "Hello [~sonufana4u], That means there is no any issue on your iPhone after changing the code on your tiapp.xml file. Am I right? Thanks",
"updateAuthor": {
"name": "fhaque",
"key": "fhaque",
"displayName": "Fazlul Haque",
"active": false,
"timeZone": "America/Los_Angeles"
},
"created": "2018-12-28T12:57:20.000+0000",
"updated": "2018-12-28T12:57:20.000+0000"
},
{
"id": "444877",
"author": {
"name": "sonufana4u",
"key": "sonufana4u",
"displayName": "sonufana4u",
"active": true,
"timeZone": "Asia/Kolkata"
},
"body": "So far it seems to be working fine..Will test more on iPhone and let you know..\r\n\r\nBut please check your mail and test on iPAD (Landscape) dashboard feed section..\r\n\r\nLet me know in case of any issues..",
"updateAuthor": {
"name": "sonufana4u",
"key": "sonufana4u",
"displayName": "sonufana4u",
"active": true,
"timeZone": "Asia/Kolkata"
},
"created": "2018-12-28T13:01:50.000+0000",
"updated": "2018-12-28T13:01:50.000+0000"
},
{
"id": "444878",
"author": {
"name": "sonufana4u",
"key": "sonufana4u",
"displayName": "sonufana4u",
"active": true,
"timeZone": "Asia/Kolkata"
},
"body": "Scroll the feed section and check..Also please check the crash report attached here.",
"updateAuthor": {
"name": "sonufana4u",
"key": "sonufana4u",
"displayName": "sonufana4u",
"active": true,
"timeZone": "Asia/Kolkata"
},
"created": "2018-12-28T13:05:02.000+0000",
"updated": "2018-12-28T13:05:02.000+0000"
},
{
"id": "444880",
"author": {
"name": "fhaque",
"key": "fhaque",
"displayName": "Fazlul Haque",
"active": false,
"timeZone": "America/Los_Angeles"
},
"body": "Hello [~sonufana4u], I am not sure how can I reproduce it as an issue on my end. As its working perfectly on iPad simulator (check the screenshot on named Screenshot_iPad.png ). I have used your full test project which you sent on email. I have just change the tiapp.xml file and added the above mention code. If you think its an our platform issue then please share us a simple test code where we can reproduce the issue. Thanks",
"updateAuthor": {
"name": "fhaque",
"key": "fhaque",
"displayName": "Fazlul Haque",
"active": false,
"timeZone": "America/Los_Angeles"
},
"created": "2018-12-28T16:07:09.000+0000",
"updated": "2018-12-28T16:26:47.000+0000"
},
{
"id": "444881",
"author": {
"name": "sonufana4u",
"key": "sonufana4u",
"displayName": "sonufana4u",
"active": true,
"timeZone": "Asia/Kolkata"
},
"body": "Hello fazlul,\nIt's not occurring everytime but if you test on real device then you can reproduce this issue..",
"updateAuthor": {
"name": "sonufana4u",
"key": "sonufana4u",
"displayName": "sonufana4u",
"active": true,
"timeZone": "Asia/Kolkata"
},
"created": "2018-12-28T17:10:04.000+0000",
"updated": "2018-12-28T17:10:04.000+0000"
},
{
"id": "444884",
"author": {
"name": "sdarda",
"key": "sdarda",
"displayName": "Sharif AbuDarda",
"active": false,
"timeZone": "Asia/Dhaka"
},
"body": "Hello [~sonufana4u], Is this only happing to you on the iPod devices? We have tested with iPhone device and was working fine.",
"updateAuthor": {
"name": "sdarda",
"key": "sdarda",
"displayName": "Sharif AbuDarda",
"active": false,
"timeZone": "Asia/Dhaka"
},
"created": "2018-12-30T21:41:16.000+0000",
"updated": "2018-12-30T21:41:16.000+0000"
},
{
"id": "444891",
"author": {
"name": "sonufana4u",
"key": "sonufana4u",
"displayName": "sonufana4u",
"active": true,
"timeZone": "Asia/Kolkata"
},
"body": "Hello Sharif,\r\n\r\nThe Latest CrashLogs which i have shared for iPAD ...Check on Real Devices. Also, check the crash logs and let me know..When scroll down the feeds many times then its happening..\r\n\r\nLet me know if you want anything..",
"updateAuthor": {
"name": "sonufana4u",
"key": "sonufana4u",
"displayName": "sonufana4u",
"active": true,
"timeZone": "Asia/Kolkata"
},
"created": "2018-12-31T08:14:56.000+0000",
"updated": "2018-12-31T08:14:56.000+0000"
},
{
"id": "444900",
"author": {
"name": "sdarda",
"key": "sdarda",
"displayName": "Sharif AbuDarda",
"active": false,
"timeZone": "Asia/Dhaka"
},
"body": "Hello [~sonufana4u], I see you open a separate ticket on this. Please don't create multiple tickets on the same issue at once. ",
"updateAuthor": {
"name": "sdarda",
"key": "sdarda",
"displayName": "Sharif AbuDarda",
"active": false,
"timeZone": "Asia/Dhaka"
},
"created": "2019-01-01T23:34:50.000+0000",
"updated": "2019-01-01T23:34:50.000+0000"
},
{
"id": "444906",
"author": {
"name": "sonufana4u",
"key": "sonufana4u",
"displayName": "sonufana4u",
"active": true,
"timeZone": "Asia/Kolkata"
},
"body": "Ok Sharif,\r\n\r\nBut please give me a solution or forward it to your core engineer since client is asking for updates on this crashing issue.\r\nAlso, i found some more crashes reports..Attaching the report for same.",
"updateAuthor": {
"name": "sonufana4u",
"key": "sonufana4u",
"displayName": "sonufana4u",
"active": true,
"timeZone": "Asia/Kolkata"
},
"created": "2019-01-02T06:09:30.000+0000",
"updated": "2019-01-02T06:09:30.000+0000"
},
{
"id": "444912",
"author": {
"name": "sonufana4u",
"key": "sonufana4u",
"displayName": "sonufana4u",
"active": true,
"timeZone": "Asia/Kolkata"
},
"body": "Still my application is getting crashed in iPhone, iPad devices.\r\n\r\nPlease check and let me know.Thanks",
"updateAuthor": {
"name": "sonufana4u",
"key": "sonufana4u",
"displayName": "sonufana4u",
"active": true,
"timeZone": "Asia/Kolkata"
},
"created": "2019-01-02T11:03:38.000+0000",
"updated": "2019-01-02T11:03:38.000+0000"
},
{
"id": "444956",
"author": {
"name": "sonufana4u",
"key": "sonufana4u",
"displayName": "sonufana4u",
"active": true,
"timeZone": "Asia/Kolkata"
},
"body": "Any updates guys ??",
"updateAuthor": {
"name": "sonufana4u",
"key": "sonufana4u",
"displayName": "sonufana4u",
"active": true,
"timeZone": "Asia/Kolkata"
},
"created": "2019-01-03T07:39:32.000+0000",
"updated": "2019-01-03T07:39:32.000+0000"
},
{
"id": "444984",
"author": {
"name": "sonufana4u",
"key": "sonufana4u",
"displayName": "sonufana4u",
"active": true,
"timeZone": "Asia/Kolkata"
},
"body": "Have you guys seen the crash logs reports ? Please let me know why its happening.",
"updateAuthor": {
"name": "sonufana4u",
"key": "sonufana4u",
"displayName": "sonufana4u",
"active": true,
"timeZone": "Asia/Kolkata"
},
"created": "2019-01-04T12:45:55.000+0000",
"updated": "2019-01-04T12:45:55.000+0000"
},
{
"id": "444991",
"author": {
"name": "smohammed",
"key": "smohammed",
"displayName": "Samir Mohammed",
"active": true,
"timeZone": "America/Los_Angeles"
},
"body": "[~sonufana4u] Is it possible to reset the classrooms in DevTest2, they all show as unavailable. ",
"updateAuthor": {
"name": "smohammed",
"key": "smohammed",
"displayName": "Samir Mohammed",
"active": true,
"timeZone": "America/Los_Angeles"
},
"created": "2019-01-04T15:44:02.000+0000",
"updated": "2019-01-04T15:44:02.000+0000"
},
{
"id": "444992",
"author": {
"name": "sonufana4u",
"key": "sonufana4u",
"displayName": "sonufana4u",
"active": true,
"timeZone": "Asia/Kolkata"
},
"body": "Please check now..It should be available now..Also please test on real devices either in iPhone or iPad..It's happening mostly when click on profile and then go to detail page,do pull to refresh then back to listing ..Do the same process multiple times..It will crash after some time..Let me know in case of any queries..thanks",
"updateAuthor": {
"name": "sonufana4u",
"key": "sonufana4u",
"displayName": "sonufana4u",
"active": true,
"timeZone": "Asia/Kolkata"
},
"created": "2019-01-04T15:58:40.000+0000",
"updated": "2019-01-04T15:58:40.000+0000"
},
{
"id": "444995",
"author": {
"name": "smohammed",
"key": "smohammed",
"displayName": "Samir Mohammed",
"active": true,
"timeZone": "America/Los_Angeles"
},
"body": "[~sonufana4u] Thank you for resetting the classrooms. After testing on an iPad mini 3 (11.4) and an iPad Air sim (12.1) I seem to be get the following error: (This issue was not seen on the iphone sim and device)\r\n{code:java}\r\n[ERROR] : Script Error {\r\n[ERROR] : column = 50;\r\n[ERROR] : line = 441;\r\n[ERROR] : message = \"Can't find variable: loadFeeds\";\r\n[ERROR] : sourceURL = \"file:///var/containers/Bundle/Application/97BBAA9D-76CF-41D7-99D9-C7419235724D/latest.app/alloy/controllers/dashboard.js\";\r\n[ERROR] : stack = \" at (/alloy/controllers/dashboard.js:441:50)\\n at [native code]\\n at moveToLastScreen(/alloy/controllers/login/loginView.js:436:5870)\\n at (/alloy/controllers/login/loginView.js:256:17)\\n at lib$rsvp$$internal$$tryCatch(/rsvp.js:660:16)\\n at lib$rsvp$$internal$$invokeCallback(/rsvp.js:691:56)\\n at lib$rsvp$$internal$$publish(/rsvp.js:643:35)\\n at lib$rsvp$asap$$flush(/rsvp.js:815:9)\";\r\n[ERROR] : toJSON = \"\";\r\n[ERROR] : }\r\n[DEBUG] : Firing app event: setTextFieldNull\r\n[ERROR] : ErrorController is up. ABORTING open\r\n[DEBUG] : Firing app event: paused\r\n[ERROR] : ErrorController is up. ABORTING open\r\n{code}\r\n\r\n*Steps taken to reproduce*\r\n# Imported the project from https://drive.google.com/drive/folders/1xGdjsoxzDYsXO3AzJqPzHVUCIWgxr8Y1\r\n# Unzipped the project \r\n# Changed the GUID\r\n# Ran the application on Ipad (device) \r\n# Logged in using \r\n{code:java}\r\nusername - test_manager\r\npassword - tle123\r\n{code}\r\n# Selected {{DevTest2}} as the school \r\n# Selected {{Peppers}} as the class name\r\n# Pressed done\r\n# Entered the following pin {{2287}}\r\n\r\n*Result*\r\nAbove error was shown. \r\n\r\n*Test Environment*\r\n{code:java}\r\nAPPC SDK 7.5.0.GA\r\niPad mini 3 (11.4)\r\niPad Air 2 sim (12.1)\r\nIphone 6s+ (12.1)\r\niphone 6 Sim (12.1)\r\nAPPC CLI: 7.0.9\r\nOperating System Name: Mac OS Mojave\r\nOperating System Version: 10.14.2\r\nNode.js Version: 8.14.0\r\nXcode 10.1\r\n{code}\r\n",
"updateAuthor": {
"name": "smohammed",
"key": "smohammed",
"displayName": "Samir Mohammed",
"active": true,
"timeZone": "America/Los_Angeles"
},
"created": "2019-01-04T16:52:15.000+0000",
"updated": "2019-01-04T16:54:54.000+0000"
},
{
"id": "444996",
"author": {
"name": "sonufana4u",
"key": "sonufana4u",
"displayName": "sonufana4u",
"active": true,
"timeZone": "Asia/Kolkata"
},
"body": "I don't know why this error is showing..I'll share the files on Monday..I left from the office so I won't be able to give you..thanks",
"updateAuthor": {
"name": "sonufana4u",
"key": "sonufana4u",
"displayName": "sonufana4u",
"active": true,
"timeZone": "Asia/Kolkata"
},
"created": "2019-01-04T17:26:11.000+0000",
"updated": "2019-01-04T17:26:11.000+0000"
},
{
"id": "444997",
"author": {
"name": "sonufana4u",
"key": "sonufana4u",
"displayName": "sonufana4u",
"active": true,
"timeZone": "Asia/Kolkata"
},
"body": "Try to run on iphone and check the crashing issue if possible",
"updateAuthor": {
"name": "sonufana4u",
"key": "sonufana4u",
"displayName": "sonufana4u",
"active": true,
"timeZone": "Asia/Kolkata"
},
"created": "2019-01-04T17:26:35.000+0000",
"updated": "2019-01-04T17:26:35.000+0000"
},
{
"id": "445029",
"author": {
"name": "sonufana4u",
"key": "sonufana4u",
"displayName": "sonufana4u",
"active": true,
"timeZone": "Asia/Kolkata"
},
"body": "Hello Guys,\r\n\r\nPlease find below the project link.\r\n\r\n{noformat}\r\nhttps://drive.google.com/open?id=1YQ4KD9xQpFTVY_CQ9v7M4pDAPPxaD904\r\n{noformat}\r\n\r\n\r\nI tested on ipad and iphone and its running without any error..\r\n\r\nPlease find below the video link for reference to reproduce the issue.\r\n\r\n{noformat}\r\nhttps://drive.google.com/open?id=1fy9-_KhufDwLK5sD9tHyMy9j4M9Pk_Z4\r\n{noformat}\r\n\r\n\r\nsteps to go inside the project\r\n\r\n{noformat}\r\nLog in using\r\nusername - test_manager\r\npassword - tle123\r\nSelect DevTest2 as the school\r\nSelect the class name which one is available\r\nPress done\r\nEnter the following pin 2287 or 3799 or 1105 or 9474 or 4030 or 9474\r\n{noformat}\r\n\r\n\r\nPlease let me know the cause of issue and how to fix that.\r\nLet me know if you have any queries.Thanks",
"updateAuthor": {
"name": "sonufana4u",
"key": "sonufana4u",
"displayName": "sonufana4u",
"active": true,
"timeZone": "Asia/Kolkata"
},
"created": "2019-01-07T11:38:56.000+0000",
"updated": "2019-01-07T11:38:56.000+0000"
},
{
"id": "445031",
"author": {
"name": "smohammed",
"key": "smohammed",
"displayName": "Samir Mohammed",
"active": true,
"timeZone": "America/Los_Angeles"
},
"body": "[~sonufana4u] Thanks for the update. After testing the steps above on an ipad mini 3 (11.4) and iPhone 6S plus (12.0 Beta). I was only able to experience one crash and that was on the Iphone when entering the pin code. (Spent 15 minutes on each device trying to reproduce).\r\n\r\n*Test Environment*\r\n{code:java}\r\nAPPC SDK 7.5.0.GA\r\nAPPC CLI: 7.0.9\r\nOperating System Name: Mac OS Mojave\r\nOperating System Version: 10.14.2\r\nNode.js Version: 8.14.0\r\nXcode 10.1\r\n{code}\r\n",
"updateAuthor": {
"name": "smohammed",
"key": "smohammed",
"displayName": "Samir Mohammed",
"active": true,
"timeZone": "America/Los_Angeles"
},
"created": "2019-01-07T13:33:40.000+0000",
"updated": "2019-01-07T13:33:40.000+0000"
},
{
"id": "445032",
"author": {
"name": "sonufana4u",
"key": "sonufana4u",
"displayName": "sonufana4u",
"active": true,
"timeZone": "Asia/Kolkata"
},
"body": "Thanks Samir for the time spent.\r\n\r\nYes we also get crashing when we use 15-20 minutes..And it happens random.Doesn't get any crash log in console.\r\n\r\nLast time it was told to me to add below line tiapp.xml..So, after that it reduces but not vanished.\r\n\r\n{noformat}\r\ntrue\r\n{noformat}\r\n\r\nLet me know what went wrong and how to resolve that since client is asking for updates.\r\n\r\n\r\nThanks Again.",
"updateAuthor": {
"name": "sonufana4u",
"key": "sonufana4u",
"displayName": "sonufana4u",
"active": true,
"timeZone": "Asia/Kolkata"
},
"created": "2019-01-07T13:42:11.000+0000",
"updated": "2019-01-07T13:44:44.000+0000"
},
{
"id": "445034",
"author": {
"name": "sonufana4u",
"key": "sonufana4u",
"displayName": "sonufana4u",
"active": true,
"timeZone": "Asia/Kolkata"
},
"body": "You said that you experienced crash when entering the pin code..But try to test the profile section also as described in the video.Thanks ",
"updateAuthor": {
"name": "sonufana4u",
"key": "sonufana4u",
"displayName": "sonufana4u",
"active": true,
"timeZone": "Asia/Kolkata"
},
"created": "2019-01-07T14:40:06.000+0000",
"updated": "2019-01-07T14:40:06.000+0000"
},
{
"id": "445068",
"author": {
"name": "sonufana4u",
"key": "sonufana4u",
"displayName": "sonufana4u",
"active": true,
"timeZone": "Asia/Kolkata"
},
"body": "Hello,\r\n\r\nSo, how to fix those random crashes..?Please let me know.\r\n\r\nThanks",
"updateAuthor": {
"name": "sonufana4u",
"key": "sonufana4u",
"displayName": "sonufana4u",
"active": true,
"timeZone": "Asia/Kolkata"
},
"created": "2019-01-08T11:53:12.000+0000",
"updated": "2019-01-08T11:53:12.000+0000"
},
{
"id": "445122",
"author": {
"name": "sonufana4u",
"key": "sonufana4u",
"displayName": "sonufana4u",
"active": true,
"timeZone": "Asia/Kolkata"
},
"body": "Hello Guys,\r\n\r\nAny suggestion or update on this.Can we prevent crashes ?\r\n\r\nThanks",
"updateAuthor": {
"name": "sonufana4u",
"key": "sonufana4u",
"displayName": "sonufana4u",
"active": true,
"timeZone": "Asia/Kolkata"
},
"created": "2019-01-09T10:38:04.000+0000",
"updated": "2019-01-09T10:38:04.000+0000"
},
{
"id": "445175",
"author": {
"name": "sonufana4u",
"key": "sonufana4u",
"displayName": "sonufana4u",
"active": true,
"timeZone": "Asia/Kolkata"
},
"body": "Hello Guys,\r\n\r\nIs anyone looking into this random crashes issue ? I need to fix this.Please let me know where it is causing the issue.\r\nThanks\r\n",
"updateAuthor": {
"name": "sonufana4u",
"key": "sonufana4u",
"displayName": "sonufana4u",
"active": true,
"timeZone": "Asia/Kolkata"
},
"created": "2019-01-10T12:16:04.000+0000",
"updated": "2019-01-10T12:16:04.000+0000"
},
{
"id": "445217",
"author": {
"name": "sonufana4u",
"key": "sonufana4u",
"displayName": "sonufana4u",
"active": true,
"timeZone": "Asia/Kolkata"
},
"body": "Hello Guys,\r\n\r\nToday i was testing the application and it got crashed 4 times..Please help me to fix this issue.Its very urgent..\r\nThanks.",
"updateAuthor": {
"name": "sonufana4u",
"key": "sonufana4u",
"displayName": "sonufana4u",
"active": true,
"timeZone": "Asia/Kolkata"
},
"created": "2019-01-11T12:14:42.000+0000",
"updated": "2019-01-11T12:14:42.000+0000"
},
{
"id": "445626",
"author": {
"name": "jvennemann",
"key": "jvennemann",
"displayName": "Jan Vennemann",
"active": true,
"timeZone": "Europe/Berlin"
},
"body": "[~sonufana4u], could you please test with the latest build from 7_5_X branch? You can install it with\r\n{code}\r\nappc ti sdk install -b 7_5_X\r\n{code}\r\n\r\nWe recently merged a fix that addresses memory leaks in timers. Since your crash reports indicate frequent crashes in timer callbacks this might be related.",
"updateAuthor": {
"name": "jvennemann",
"key": "jvennemann",
"displayName": "Jan Vennemann",
"active": true,
"timeZone": "Europe/Berlin"
},
"created": "2019-01-24T14:43:50.000+0000",
"updated": "2019-01-24T14:43:50.000+0000"
},
{
"id": "445651",
"author": {
"name": "sonufana4u",
"key": "sonufana4u",
"displayName": "sonufana4u",
"active": true,
"timeZone": "Asia/Kolkata"
},
"body": "Hello Jan,\r\nThanks for your reply.\r\n\r\nCurrently Am already using 7.5.0GA and i also tested on 7.5.1RC but in this SDK sometimes App freezes..\r\n\r\nSo, i did some memory leakage changes at the code level and monitoring it..Though it subsides but still it has random crashes.\r\n\r\nThanks.",
"updateAuthor": {
"name": "sonufana4u",
"key": "sonufana4u",
"displayName": "sonufana4u",
"active": true,
"timeZone": "Asia/Kolkata"
},
"created": "2019-01-25T04:23:20.000+0000",
"updated": "2019-01-25T04:23:36.000+0000"
},
{
"id": "445787",
"author": {
"name": "jvennemann",
"key": "jvennemann",
"displayName": "Jan Vennemann",
"active": true,
"timeZone": "Europe/Berlin"
},
"body": "[~sonufana4u], if you continue to see issues with the latest build from 7_5_X (download with {{ti sdk install -b 7_5_X}}) please shoot me an email with your updated project and crash logs.",
"updateAuthor": {
"name": "jvennemann",
"key": "jvennemann",
"displayName": "Jan Vennemann",
"active": true,
"timeZone": "Europe/Berlin"
},
"created": "2019-01-31T13:47:56.000+0000",
"updated": "2019-01-31T13:47:56.000+0000"
},
{
"id": "445907",
"author": {
"name": "sonufana4u",
"key": "sonufana4u",
"displayName": "sonufana4u",
"active": true,
"timeZone": "Asia/Kolkata"
},
"body": "Hey Jan,\r\n\r\nAm facing crashes after using the SDK from the above command and also share with you the code and video to reproduce the issue & crash logs..Did you get the time to check that ?",
"updateAuthor": {
"name": "sonufana4u",
"key": "sonufana4u",
"displayName": "sonufana4u",
"active": true,
"timeZone": "Asia/Kolkata"
},
"created": "2019-02-07T13:01:51.000+0000",
"updated": "2019-02-07T13:01:51.000+0000"
},
{
"id": "445911",
"author": {
"name": "sdarda",
"key": "sdarda",
"displayName": "Sharif AbuDarda",
"active": false,
"timeZone": "Asia/Dhaka"
},
"body": "Hello [~sonufana4u], Did you send email to Jan personally? [~jvennemann], Can you please check and get back to him? Thanks. ",
"updateAuthor": {
"name": "sdarda",
"key": "sdarda",
"displayName": "Sharif AbuDarda",
"active": false,
"timeZone": "Asia/Dhaka"
},
"created": "2019-02-07T16:51:22.000+0000",
"updated": "2019-02-07T16:51:22.000+0000"
},
{
"id": "448254",
"author": {
"name": "sonufana4u",
"key": "sonufana4u",
"displayName": "sonufana4u",
"active": true,
"timeZone": "Asia/Kolkata"
},
"body": "Please close this ticket..Thanks",
"updateAuthor": {
"name": "sonufana4u",
"key": "sonufana4u",
"displayName": "sonufana4u",
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