Titanium JIRA Archive
Appcelerator Community (AC)

[AC-1130] Studio fails to install properly or update

GitHub Issuen/a
ResolutionNot Our Bug
Resolution Date2015-06-26T23:37:51.000+0000
Affected Version/sn/a
Fix Version/sn/a
LabelsAppcelerator, Studio, profile, roaming, windows-8
ReporterMartin Williamson
AssigneeRadamantis Torres-Lechuga


Tracked the issue down to using a roaming profile on windows 7 or windows 8. NPM fails to install thus all other components fail to work due to UNC path used for Roaming profiles at our workplace.


  1. Radamantis Torres-Lechuga 2015-06-11

    [~anvil_martin] you mind sending us details about this? if we can replicate it, it would be easy for us to bypass this for future installations and updates
  2. Martin Williamson 2015-06-16

    If I use my normal windows account, which has a group policy set and roaming profiles enabled, My documents and user profile settings are stored on a file server with a UNC path (i think it is actually the UNC path to my documents that causes the error). If I use my developer account on a VM, which does not have roaming profiles and stores my documents on the c:\ drive, I can install and everything works.
  3. Radamantis Torres-Lechuga 2015-06-26

    [~anvil_martin] please ask your IT department to help you with this, it must be the rules of your company policies
  4. Martin Williamson 2015-06-29

    the issue is to do with appcelerator not handling UNC paths to the my documents folder, nothing to do with my ICT department.

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