Titanium JIRA Archive
Appcelerator Community (AC)

[AC-1184] 3.4 update issues

GitHub Issuen/a
TypeBug
Priorityn/a
StatusResolved
ResolutionCannot Reproduce
Resolution Date2015-08-31T11:09:45.000+0000
Affected Version/sn/a
Fix Version/sn/a
Componentsn/a
Labelsn/a
ReporterOliver duCille
AssigneeShak Hossain
Created2015-02-03T19:33:42.000+0000
Updated2016-03-08T07:37:33.000+0000

Description

Steps to Reproduce

Whenever I run the update I get a message that says that the update failed. What appears to be happening is that the apple user id on my iMac where Titanium Appcellerator is installed is presenting me with an apple login screen (for verification of the installation). The user id there is 'apple' not my actual apple user id. It is greyed out and does not allow me to change it. This has never occurred before on any other Titanium Appcellerator upgrades.

Actual Result

'errors during install' message and nothing works in Titanium Appcellerator. Seems that the install disabled my application. If there is an issue with licensing, send me a message. I downloaded this and installed it ligitimately. I've even spoken at least twice to one of the Titanium employees.

Expected Result

I expect to continue using Titanium Appcellerator after installation is complete.

Attachments

FileDateSize
.log2015-02-03T19:33:53.000+00007538613
diagnostic3321735697618162224.log2015-02-03T19:33:58.000+00005789

Comments

  1. Mauro Parra-Miranda 2015-02-04

    Hello, - If you are OS X Maverics go to "Settings/Security&Privacy/Privacy/Accessibility" - Enable Titanium to control your computer. Then close Titanium Studio, and then reopen it. If you still having issues after doing that, please make your account admin. Best Regards
  2. Mauro Parra-Miranda 2015-02-04

    Hello, other comments on this: From your log, likely your npm is broken. Open a terminal and run (as administrator/ root): npm cache clean after that, try to update again. According to the docs, your Mac OS X version might be a little bit older to run Ti Studio: http://docs.appcelerator.com/titanium/3.0/#!/guide/Setting_up_Studio-section-37540095_SettingupStudio-MacOSX But let me know what happens after you npm cache clean. Best Regards
  3. Oliver duCille 2015-02-04

    I am running OS X 10.7.5
  4. Radamantis Torres-Lechuga 2015-04-06

    [~oducille] are you still experiencing this issue?

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