Titanium JIRA Archive
Appcelerator Community (AC)

[AC-2600] my.appcelerator.com issues

GitHub Issuen/a
Resolution Date2013-12-08T19:35:54.000+0000
Affected Version/sn/a
Fix Version/sn/a
Labelsinvoice, module, support, website
ReporterJust Savi
AssigneeShak Hossain


Posting issue where i see it fits best. Suggest on creating jira project for appcelerator.com website. 1. On my.appcelerator.com when signed in: 1.1. Bought a paid module with CreditCard. 1.2. 'My account' -> 'Payment History' doesnt show any payments. 1.3. The module is accesible in resources section for download.. 2. 'My account' -> 'Manage payment method' doesn't work at all. Renders a big red default error message. My questions are: How do i download an invoice that i need for company's accounting? Where can i find customer support? it seems that the site doesn't have any support at all in regards to website issues etc.


  1. Shak Hossain 2013-12-08

    Hi, JIRA is reserved for filing Titanium SDK, Studio, ACS bugs. You can send your request for invoice/payment related issues to info@appcelerator.com and we will get back to you ASAP. This page is public facing site and I don't recommend using this page for billing related discussion. I will close this ticket after I get you purchase details/email via email. Thanks Shak

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