Titanium JIRA Archive
Appcelerator Community (AC)

[AC-2622] Cannot login to Titanium Studio

GitHub Issuen/a
TypeBug
Priorityn/a
StatusClosed
ResolutionNeeds more info
Resolution Date2013-07-08T20:59:37.000+0000
Affected Version/sn/a
Fix Version/sn/a
ComponentsTitanium SDK & CLI
Labelslogin, titanium
Reporterchandira punchihewa
AssigneeCarter Lathrop
Created2013-07-05T06:13:18.000+0000
Updated2016-03-08T07:41:42.000+0000

Description

Attachments

FileDateSize
error_screen1.jpg2013-07-05T06:13:19.000+000058934
screen 2.jpg2013-07-05T06:13:19.000+000054345

Comments

  1. Carter Lathrop 2013-07-08

    Hello Chandira, Is your computer working behind a proxy? If you are trying to login to titanium studio from an office this is more than likely the case and is the culprit of your issue. If so you need to add the following ports to the firewall's white list https://api.appcelerator.net (ports 80 and 443) Used for login http://studio.appcelerator.com (ports 80 and 443) Used for the dashboard http://download.appcelerator.com (ports 80 and 443) Used for software updates This should allow you to login without a problem. Please let me know how this turns out for you. Regards, Carter
  2. chandira punchihewa 2013-07-09

    Thanks Carter!! You are like a god!! Yes the Kaspersky was blocking the ports... Thank you soo much!! Regards, Chandira
  3. Carter Lathrop 2013-07-09

    Hi Chandira, Glad I could help :) Closing this ticket as resolved. Best, Carter

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