[AC-4612] CloudTest username or password is incorrect
| GitHub Issue | n/a |
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| Type | Bug |
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| Priority | n/a |
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| Status | Closed |
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| Resolution | Duplicate |
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| Resolution Date | 2016-11-29T16:37:56.000+0000 |
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| Affected Version/s | n/a |
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| Fix Version/s | n/a |
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| Components | n/a |
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| Labels | n/a |
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| Reporter | Joshua Green |
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| Assignee | Shak Hossain |
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| Created | 2016-11-14T19:29:33.000+0000 |
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| Updated | 2017-01-05T14:37:41.000+0000 |
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Description
When trying to enable Appcelerator Test Service I get the following error:
"The entered CloudTest username or password is incorrect. Please provide correct CloudTest credentials."
I can login to the appcelerator platform with the same credentials I used to try and activate the test service and I have been set as the test user in my organization.
Attachments
| File | Date | Size |
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| Capture.PNG | 2016-11-28T14:48:34.000+0000 | 32311 |
| Test.PNG | 2016-11-29T14:41:52.000+0000 | 58016 |
Hello, Can you try logging out from the studio and login back and try enablening test service? Run "appc logout -D" and "appc login" in terminal. After login open studio and try enableling test service. Let us know.
I logged out and back in successfully but, when I go to Studio there is no option in the TiApp Editor to enable a test service. It says: Appcelerator services are enabled and then lists out Cloud, Analytics and Hyperloop only. !Capture.PNG|thumbnail!
Hello, Can you create a new project with test available from command prompt? Run "appc new" and when asked "Please provide your password for enabling Test service" provide the pass and see what happens. Let us know. Thanks.
Same error as previously stated. !Test.PNG|thumbnail!
No one seems to be working on that ticket.