Titanium JIRA Archive
Appcelerator Community (AC)

[AC-5721] Can't appc login from Russia. Ip is in black list.

GitHub Issuen/a
ResolutionNot Our Bug
Resolution Date2018-05-18T08:48:51.000+0000
Affected Version/sn/a
Fix Version/sn/a
ComponentsAppcelerator CLI
ReporterAndrey Tkachenko
AssigneeShak Hossain


2018-05-02T08:09:26.492Z | ERROR  | connect ETIMEDOUT
You can check it https://blocklist.rkn.gov.ru/
traceroute                                                                                                                                                               ✔  624  11:24:23
traceroute to (, 64 hops max, 52 byte packets
 1  falko-storage (  1.489 ms  0.921 ms  0.864 ms
 2 (  1.673 ms  1.752 ms  1.318 ms
 3 (  1.379 ms  1.898 ms  1.650 ms


  1. Hans Knöchel 2018-05-02

    Hey [~falko], happy to see you again! :-) It looks like russia has Amazon AWS on it's blacklist, at least the server we are using to distribute Arrow. Could that be possible? There is nothing we can do to change that. Adding [~wkong] and [~amukherjee] for more context!
  2. Rene Pot 2018-05-17

    There are about 2 million IP addresses blocked due to this issue with a majority of AWS and tons of IPV6 addresses as well. I don't think any solution other than using a vpn will work.
  3. Hans Knöchel 2018-05-18

    There is nothing we can do at this point, I am sorry! All our services run on Amazon AWS, which will not change in the near future.

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