[AC-5866] Cannot log into the AMPLIFY Appcelerator Services
| GitHub Issue | n/a |
|---|---|
| Type | Bug |
| Priority | n/a |
| Status | Resolved |
| Resolution | Not Our Bug |
| Resolution Date | 2018-08-31T18:27:04.000+0000 |
| Affected Version/s | n/a |
| Fix Version/s | n/a |
| Components | Appcelerator CLI |
| Labels | n/a |
| Reporter | Thomas Wiesen |
| Assignee | Shak Hossain |
| Created | 2018-08-29T18:27:21.000+0000 |
| Updated | 2018-08-31T18:27:05.000+0000 |
Description
I can no longer log into the AMPLIFY Appcelerator Services. Any login fails with the error message listed below.
appc login --log-level trace
Appcelerator Command-Line Interface, version 6.2.0
Copyright (c) 2014-2018, Appcelerator, Inc. All Rights Reserved.
2018-08-29T17:35:00.565Z | TRACE | set environment to {"registry":"https://software.appcelerator.com","baseurl":"https://platform.appcelerator.com"}
2018-08-29T17:35:00.576Z | TRACE | executing command "login" with no plugins
2018-08-29T17:35:00.656Z | DEBUG | Get username and password...
2018-08-29T17:35:00.657Z | INFO | Appcelerator Login required to continue ...
? Appcelerator ID:
? Password: ****************
2018-08-29T17:35:22.405Z | DEBUG | Get the registry...
2018-08-29T17:35:22.405Z | DEBUG | Do login...
2018-08-29T17:35:23.076Z | TRACE | request result undefined undefined false undefined true 1
2018-08-29T17:35:23.077Z | TRACE | login returned { Error: self signed certificate in certificate chain
at TLSSocket. (_tls_wrap.js:1103:38)
at emitNone (events.js:106:13)
at TLSSocket.emit (events.js:208:7)
at TLSSocket._finishInit (_tls_wrap.js:637:8)
at TLSWrap.ssl.onhandshakedone (_tls_wrap.js:467:38)
code: 'SELF_SIGNED_CERT_IN_CHAIN',
error: 'com.appcelerator.auth.connection.server.error' } undefined
2018-08-29T17:35:23.077Z | DEBUG | body undefined
2018-08-29T17:35:23.077Z | DEBUG | err { Error: self signed certificate in certificate chain
at TLSSocket. (_tls_wrap.js:1103:38)
at emitNone (events.js:106:13)
at TLSSocket.emit (events.js:208:7)
at TLSSocket._finishInit (_tls_wrap.js:637:8)
at TLSWrap.ssl.onhandshakedone (_tls_wrap.js:467:38)
code: 'SELF_SIGNED_CERT_IN_CHAIN',
error: 'com.appcelerator.auth.connection.server.error' }
2018-08-29T17:35:23.078Z | ERROR | login failed, please try again
Resolving since this was resolved by disabling the anti-virus app.