[AC-6259] Axway Appcelerator Studio update fails
| GitHub Issue | n/a |
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| Type | Bug |
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| Priority | n/a |
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| Status | Closed |
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| Resolution | Done |
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| Resolution Date | 2019-06-29T10:19:45.000+0000 |
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| Affected Version/s | n/a |
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| Fix Version/s | n/a |
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| Components | Studio |
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| Labels | 5.2.0 |
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| Reporter | Sebastian Klaus |
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| Assignee | Shak Hossain |
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| Created | 2019-05-16T07:04:45.000+0000 |
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| Updated | 2019-06-29T10:19:45.000+0000 |
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Description
Update fails with following message
{noformat}
Error encountered during update
An error occurred while collecting items to be installed
session context was:(profile=DefaultProfile, phase=org.eclipse.equinox.internal.p2.engine.phases.Collect, operand=, action=).
Problems downloading artifact: binary,appcelerator.studio.executable.cocoa.macosx.x86_64,5.2.0.201905141718.
SHA-256 hash is not as expected. Expected: 056472a47cb728fe708ea71943fdbafb3acd7d7e1044f82fb875258ab17f7798 and found 255eea66389a5a41ca58409f88a26a9761e75d9164cbd0ef705a7d000a304e09.
{noformat}
Attachments
Hello [~benutzername], Thanks for reporting this. Can you please try to install latest sdk (8.01.GA): *appc ti sdk install latest* and try to update the studio again. Please let us know if you experience the same.
Hi, SDK 8.0.1 was already installed. Maybe more information are helpful: {noformat} Operating System Name = Mac OS X Version = 10.14.4 Architecture = 64bit # CPUs = 8 Memory = 17179869184 Node.js Node.js Version = 8.15.1 npm Version = 6.4.1 Titanium CLI CLI Version = 5.1.1 Titanium SDK SDK Version = 8.0.1.GA SDK Path = /Users/sebastianklaus/Library/Application Support/Titanium/mobilesdk/osx/8.0.1.GA Target Platform = iphone {noformat}
I'm having the same issue. Different hash in the error message but otherwise the same.
Hi [~benutzername], Is this still an issue for you? If yes, Can you please share studio log? [Accessing the Log from the File System](https://docs.appcelerator.com/platform/latest/#!/guide/Accessing_the_Log_File-section-src-30083283_AccessingtheLogFile-AccessingtheLogfromtheFileSystem) Let us know the update. Thanks!
[~benutzername], We have not heard back from you since our last update.I just wanted to follow up with you about this issue? Are you still experiencing this problem? Please let us know if you need more help with this issue.
Everything is fine now. You can close the issue