[AC-2600] my.appcelerator.com issues
| GitHub Issue | n/a |
|---|---|
| Type | Bug |
| Priority | n/a |
| Status | Closed |
| Resolution | Invalid |
| Resolution Date | 2013-12-08T19:35:54.000+0000 |
| Affected Version/s | n/a |
| Fix Version/s | n/a |
| Components | n/a |
| Labels | invoice, module, support, website |
| Reporter | Just Savi |
| Assignee | Shak Hossain |
| Created | 2013-12-08T16:47:32.000+0000 |
| Updated | 2016-03-08T07:41:41.000+0000 |
Description
Posting issue where i see it fits best. Suggest on creating jira project for appcelerator.com website. 1. On my.appcelerator.com when signed in: 1.1. Bought a paid module with CreditCard. 1.2. 'My account' -> 'Payment History' doesnt show any payments. 1.3. The module is accesible in resources section for download.. 2. 'My account' -> 'Manage payment method' doesn't work at all. Renders a big red default error message. My questions are: How do i download an invoice that i need for company's accounting? Where can i find customer support? it seems that the site doesn't have any support at all in regards to website issues etc.Comments
- Shak Hossain 2013-12-08 Hi, JIRA is reserved for filing Titanium SDK, Studio, ACS bugs. You can send your request for invoice/payment related issues to info@appcelerator.com and we will get back to you ASAP. This page is public facing site and I don't recommend using this page for billing related discussion. I will close this ticket after I get you purchase details/email via email. Thanks Shak