Titanium JIRA Archive
Appcelerator Community (AC)

[AC-4702] Studio always freezes when logging in

GitHub Issuen/a
TypeBug
Priorityn/a
StatusClosed
ResolutionFixed
Resolution Date2017-01-03T20:02:21.000+0000
Affected Version/sAppcelerator Studio 4.5.0
Fix Version/sn/a
ComponentsStudio
Labelsn/a
Reporterrossmd
AssigneeShak Hossain
Created2017-01-02T16:43:51.000+0000
Updated2017-01-03T20:02:21.000+0000

Description

I use studio on 2 different laptops (home and work). I have to login to studio every time I switch between laptops, which is annoying. But every time I do, on either laptop, Studio stops responding after I login. Here are the steps I have to take every time:

Launch Studio

Prompted 3 times to login

Studio loads, but hangs (see screenshot)

Force quit Studio

Re-launch studio

Works as expected

I have attached a screen shot of the frozen studio, the studio log file and the crash log that Apple asks me to submit.

Attachments

FileDateSize
Screen Shot 2017-01-02 at 10.38.08 AM.png2017-01-02T16:43:30.000+0000396554
studio.log2017-01-02T16:43:47.000+0000272757
studio-crash.txt2017-01-02T16:43:34.000+00001109080

Comments

  1. Sharif AbuDarda 2017-01-02

    Hello, First open Terminal and run "appc logout -D" Now, "appc login" provide login credential and follow through. After the login is successful open studio see if the hangs happen or not. Thanks.
  2. rossmd 2017-01-02

    That seems to have fixed the issue. I ran your commands and was prompted to validate each laptop via SMS. After doing that, I closed and relaunched Studio several times on each laptop and it worked without hanging or prompting for login again. Thank you.

JSON Source