[AC-5807] Fail to push notification from Appcelerator web Portal
| GitHub Issue | n/a |
|---|---|
| Type | Bug |
| Priority | n/a |
| Status | Resolved |
| Resolution | Done |
| Resolution Date | 2018-08-03T12:14:11.000+0000 |
| Affected Version/s | n/a |
| Fix Version/s | n/a |
| Components | Appcelerator Dashboard |
| Labels | ios, pushnotification |
| Reporter | Yellowcube |
| Assignee | Shak Hossain |
| Created | 2018-07-15T05:38:25.000+0000 |
| Updated | 2018-08-03T12:14:54.000+0000 |
Description
Attachments
| File | Date | Size |
|---|---|---|
| Screenshot 2018-07-15 13.37.03.png | 2018-07-15T05:37:42.000+0000 | 98577 |
| Screenshot 2018-07-15 13.37.16.png | 2018-07-15T05:37:47.000+0000 | 36543 |
[~Yellowcube] We are currently investigating your issue with the Cloud team and come back to you asap!
Hi Nikolai Derzhak, Is Singapore Timezone. Hi Hans Knöchel, Thanks alots
Hi Team, What is the status for this issues? @Hans Knöchel Any update?
Hey [~Yellowcube], the cloud team asked me if you can provide your org-id and the app-id this error is happening. They suspect the certificate to be invalid or expired, did you validate this? You can send the org- and app-id privately to hknoechel@axway.com, thank you!
Hello [~Yellowcube], Can you follow up here with Hans comment. What's the update of your issue?
[~sdarda] We are currently on contact and awaiting response from [~nderzhak] and the cloud team
[~Yellowcube] Can you confirm that push notifications work again? I was informed that you changed the certificate and there are no errors now.
Resolving as
Done, since there were no new reports and the issue has been around invalid certificates, not within the dashboard itself.